All 2027 Conference Sessions

Gartner CIO Leadership Forum 2027 dives deep into key topics for CIOs around technology leadership, executive partnership and more to help you address your organization's mission-critical challenges.

2027 Conference Theme

Driving Impact in the Age of Intelligence

CIOs must turn the rapid advance of AI and emerging technologies into measurable business impact. That means delivering value today while building the capabilities to scale, redesign work and operating models, manage new AI costs and risk, and establish future-proof governance that enables sustained enterprise performance. ​

Explore our conference sessions below, all developed with this theme in mind.
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Monday, February 22, 2027

09:30 AM - 10:15 AM MST

Gartner Opening Keynote
Ed Gabrys, Managing Vice President, Gartner
Hear Gartner’s unique “big picture” insights that will shape how you think about your most critical priorities, as well as spark strategic discussions with your peers throughout the conference — and your colleagues throughout the year. ... Show More Show Less

10:45 AM - 11:15 AM MST

How AI Changes the Cost of Doing Business
Nate Suda, VP Analyst, Gartner
When AI agents perform entire roles, companies do not simply replace labor with cheaper automation; they replace one cost behavior with another. Human work absorbs increased work through queues, delays, and service degradation. Agentic work absorbs it through AI consumption, orchestration, retrieval, and compute. This makes pricing, planning, and margin assumptions built for human labor unreliable. Learn how AI changes cost dynamics, pricing, profitability, and what CIOs should do now. ... Show More Show Less

10:45 AM - 12:15 PM MST

Workshop: Create AI Value
Join this workshop focusing on creating AI value. Engage in guided, hands-on exercises to develop skillsets and strategic plans.​ Show Less

12:15 PM - 12:45 PM MST

AI Disruption Is Not the Risk Your Legacy Operating Model Is
Paul Furtado, Distinguished VP Analyst, Gartner
CIOs are focused on managing AI risk — but the greater threat may be operating models built for a pre-AI world. As AI accelerates decisions, compresses workflows, and enables business-led innovation, traditional governance and organizational structures can become barriers to value. Discover how leading CIOs are redesigning operating models to thrive in an AI-driven future. ... Show More Show Less

02:15 PM - 02:45 PM MST

Prepare Now for the Growing Wave of AI Costs!
Robert Naegle, VP Analyst, Gartner
The wave of AI cost are growing both inside of IT and from the business. They challenge CIOs face is how manage and plan for AI costs they do not own or control. This session will cover define the cost wave basics, identify common sign posts and propose specific actions CIOs should take now. ... Show More Show Less

02:15 PM - 02:45 PM MST

The Agentic Al Bubble Has Entered the Enterprise: Here's How to Spot Fake ROI Before You Scale
Whit Andrews, Distinguished VP Analyst, Gartner
Agentic AI has moved from labs to budget cycles, and weak ROI claims are following. Join this session to learn how to expose agent washing, measure production economics, assign agent accountability and scale only when pilots prove durable business value. ... Show More Show Less

03:00 PM - 03:30 PM MST

Beyond the AI Kill Switch: Building Resilience in an AI-Dependent Enterprise
Mandi Bishop, Distinguished VP Analyst, Gartner
AI is rapidly becoming embedded in critical business processes. Most organizations are focused on AI deployment readiness, not recovery readiness for when an AI capability fails, produces harmful outcomes or must be shut down. We explore why the AI kill switch is not a technology feature but a resilience capability. Learn to identify AI dependencies, design selective containment strategies and ensure organizations can operate when AI systems become unavailable. ... Show More Show Less

03:45 PM - 04:15 PM MST

How to Address Risks in Your AI and GenAI Contracts
Melanie Alexander, VP Analyst, Gartner
AI, including generative AI and agentic AI, introduces different contract risks related to customer data and responsible AI. These risks are interwoven with continually evolving pricing models and metrics, making it difficult to compare commercials and avoid skyrocketing costs. In this session, attendees will gain insights into addressing the key differences between traditional SW/SaaS and AI/GenAI deals. ... Show More Show Less
Tuesday, February 23, 2027

10:15 AM - 10:45 AM MST

Agents, Avatars and Augmentation (Oh My!): Reimagining a (Better) Future of Work
Tori Paulman, VP Analyst, Gartner
This session explores three rapidly evolving patterns and what CIOs must do today to build a better future of work: empowering today’s workforce to meet tomorrow’s talent needs, using AI toolmates rather than treating humans and AI as equivalent, and preserving human intelligence by preventing AI-driven skill atrophy. ... Show More Show Less

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“Great sessions on effective CIO storytelling to influence the C-suite.”

Anne Milkovich
CIO, NSHE

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