This year’s conference theme is Elevating Human Potential in an AI-Native Workplace. Explore our topics, all developed with this theme in mind.
Explore this year’s topics
View topics for digital workplace executives and dive into last year’s sessions while we work on the full 2026 agenda.
Conference Topics at a Glance
Future of Work
Equip digital workplace teams and implement the strategies, tools, services and support necessary to guide your organization through the reshaping of the future of work led by emerging technology and artificial intelligence.
Deploying Generative, Everyday and Agentic AI
Address ongoing challenges in governance and enablement, and mitigate emerging risks to empower the workforce to utilize generative and everyday AI-infused digital workplace technologies and implement agentic AI to take workforce productivity to new heights.
Integrating Business and IT Strategies
Align digital workplace and business strategies, clearly articulate the vision, define outcomes-based metrics, deliver business value to increase strategic impact, and secure support and funding for continued investment.
Look back at 2025 conference sessions
Many conference sessions were presented each day at the Gartner Digital Workplace Summit 2025. While we work to develop the 2026 agenda, filter to see sessions that align with your role and interests.
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Wednesday, March 12, 2025
09:30 AM - 10:15 AM CDT
Gartner Opening Keynote: Buy, Build and Blend Your Digital Workplace
Tori Paulman,
VP Analyst, Gartner
Jason Wong,
Distinguished VP Analyst, Gartner
In today's rapidly evolving digital landscape, leaders must provide stable, enterprise-ready services, while unlocking value and innovation among workers to create an effective digital workplace. This keynote will provide a blueprint for balancing a strategic buy approach, empowering a workforce of builders, and blending a digital employee experience that takes work from friction to flow by personalizing work environments.
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10:30 AM - 10:50 AM CDT
ControlUp: Don't Call It a Comeback: Virtual Desktop Resurgence Calls for a DEX Tool
Marcel Calef,
Field CTO, ControlUp
Virtual desktops have been declared dead and reborn many times, but they've never truly gone away. During this session, we will explore why Digital Employee Experience (DEX) management, powered by ControlUp's 15 years of VDI optimization expertise, is a critical part of any IT strategy, regardless of whether you use traditional on-premises VDI, DaaS, or Cloud PCs. We'll explore why understanding the virtual desktop experience is essential and how proactive monitoring can improve productivity, reduce support tickets, and ensure a positive user experience in today's hybrid work environment.
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10:30 AM - 10:50 AM CDT
Nexthink: How DEX, with Continuous Adoption, Drives Productivity
Tim Flower,
VP OF DEX STRATEGY, Nexthink
Digital Employee Experience is a strategy that continuously improves the workforce technology experience. It's a main contributor to reducing technology disruptions thru improved proactive IT service delivery. But employees can be provided with a highly tuned environment and still have business productivity issues as technologies evolve and change around them. In this session we will explore how DEX enables employee productivity beyond break/fix by creating a high performing workplace coupled with improved employee adoption of new technology.
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11:00 AM - 11:20 AM CDT
Exploring the Digital Adoption Platform Market
Melissa Hilbert,
VP Analyst, Gartner
This theater session will explore the market for digital adoption platforms, including market direction, vendors and their capabilities. Learn more and help improve adoption and engagement of technology by your employees, empowering them to perform more efficiently and effectively.
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11:00 AM - 11:20 AM CDT
Magic Quadrant for Collaborative Work Management
Nikos Drakos,
VP Analyst, Gartner
Get a glimpse of Gartner's Magic Quadrant for Collaborative Work Management products, which enable business users to plan, execute and manage their work. In this session, we offer our evaluation of the market and the distinguishing features of leaders, challengers, visionaries and niche players.
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11:00 AM - 12:30 PM CDT
Workshop: Improve Digital Workplace Maturity With a Worker Survey
Craig Roth,
VP Analyst, Gartner
Matt Cain,
Distinguished VP Analyst, Gartner
Want to survey your workforce to see how amenable they are to new DW tech? This workshop provides insights from the User Tech Adoption Readiness Index that reveals attitudes toward new ways of working. Attendees receive a user survey for benchmarking against this index, pinpointing resistance areas to enhance cultural change success as well as tips learned along the way for tech user surveys.
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11:00 AM - 11:45 AM CDT
Ask the Expert: Q&A With Gartner Keynote Speakers Tori Paulman and Jason Wong
Tori Paulman,
VP Analyst, Gartner
Jason Wong,
Distinguished VP Analyst, Gartner
In the keynote "Keynote: Yes, and! Buy, Build and Blend Your Digital Workplace," we learned about empowering your workforce to be more motivated. Now, have an opportunity to connect with the keynote speakers, Tori Paulman and Jason Wong, to ask your questions.
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11:00 AM - 11:45 AM CDT
Roundtable: Empowering Employees in Your Midsize Enterprise
Sarah Davies,
Sr Director Analyst, Gartner
Empowering employees at the scale of a midsize enterprise brings its own set of unique challenges. Join your peers for this Gartner-facilitated session to discuss the successes and challenges faced by IT leaders and to work together to brainstorm strategies to drive better digital workplace enablement.
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11:00 AM - 11:30 AM CDT
SaaS Sprawl: How to Turn Shadow IT Into Democratized Delivery (and Save Money)
Tom Cipolla,
VP Analyst, Gartner
Software as a service spend and demand for new solutions from business units continues to grow. IT typically is aware of only a third of applications used due to decentralized ownership and sourcing. Gartner estimates that as many as 25%, and vendors report that up to 50%, of licenses are not regularly used. In this session, we will discuss strategies to turn shadow IT into cost-effective business empowerment.
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