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View tracks for digital workplace executives and dive into last year’s sessions while we work on the full 2027 agenda.

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Conference Tracks at a Glance

Rewire the Digital Workplace for the AI Era. Discover how human-led, AI-powered work drives real value. Join us to explore AI, DEX, governance, security, change management, cost optimization, and the future of work.

Track A: Leadership and Strategy

Advance your digital workplace strategy with the leadership practices, operating models and investment choices needed to deliver value. Learn how to improve maturity, align stakeholders, lead change, and prioritize talent and funding for greater impact. 

Track B: Skills, Enablement and Adoption

Equip your team and organization with the skills, behaviors and enablement practices needed to drive adoption and thrive with AI-enabled work. Learn how to build partnerships to boost AI and digital dexterity, stakeholder engagement, and organizational and culture change. 

Track C: Experience, Value and Outcomes

Create an employee experience people value and leaders can measure. Learn to build DEX programs, reduce digital friction, use journey mapping, connect to business goals, and leverage data to prioritize and show impact.

Look back at 2026 conference sessions

Many conference sessions were presented each day at the 2026 Gartner Digital Workplace Summit. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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Monday, March 23, 2026

11:00 AM - 11:45 AM PDT

Roundtable: Success Stories on Digital Employee Experience and Digital Workplace

Autumn Stanish, Director Analyst, Gartner
Share and learn from your peers as we discuss digital workplace and digital employee experience hacks, tips and tricks, ideas, innovations, best practices, and success stories based on real-world environments and examples. Join this session to learn more and ask questions. ... Show More Show Less

02:30 PM - 03:15 PM PDT

Roundtable: People Leadership in Disruption

Cynthia Phillips, Sr Director, Team Manager - R&A, Gartner
Disruptive changes in the environment and workforce require digital workplace leaders to lead with empathy, transparency and focus. How are you supporting your employees while keeping them motivated and engaged? Join this roundtable to share your strategies and challenges in leading through disruptive change. Come prepared to contribute to a group discussion on this topic. ... Show More Show Less

04:00 PM - 04:45 PM PDT

Roundtable: Effective Strategies to Identify and Address Shadow IT

Chris Silva, VP Analyst, Gartner
Join fellow end-user clients for an expert-led roundtable focused on uncovering and managing shadow IT. Through shared experiences, challenges, and success stories, we will explore practical strategies to identify unofficial IT usage and build effective policies ... Show More Show Less

04:00 PM - 04:45 PM PDT

Roundtable: Ways to Govern the Digital Workplace Against Agent, App and Bot Sprawl

Jason Wong, Distinguished VP Analyst, Gartner
"Zombie" apps. Compliance headaches. Spiraling costs. Is your digital workplace experiencing symptoms of agent, app and bot sprawl? Has democratized delivery turned into builder anarchy? Join your peers to share lessons and learnings on ways to effectively govern citizen development. ... Show More Show Less
Tuesday, March 24, 2026

10:30 AM - 11:15 AM PDT

Roundtable: Digital Workplace Costs — Unlocking Hidden Efficiency and Value

Robin Milton-Schonemann, Director Analyst, Gartner
Digital workplace leaders face ongoing pressure to reduce costs annually and respond to unanticipated and ad hoc savings requests. This is compounded by demands to invest in AI initiatives and improve employee experience. This interactive roundtable explores strategies to reduce the cost of ownership. Hear from others and share experiences on asset optimization to achieve sustainable digital workplace cost optimization. ... Show More Show Less

12:00 PM - 12:45 PM PDT

Roundtable: Success Stories on Digital Employee Experience and Digital Workplace (Repeat)

Autumn Stanish, Director Analyst, Gartner
Share and learn from your peers as we discuss digital workplace and digital employee experience hacks, tips and tricks, ideas, innovations, best practices, and success stories based on real-world environments and examples. Join this session to learn more and ask questions. ... Show More Show Less

12:00 PM - 12:45 PM PDT

Roundtable: What Strategies Can Be Used to Negotiate With Microsoft

Simone Cleminson, Sr Principal Analyst, Gartner
Negotiation with Microsoft is getting harder as prices increase and discounts erode, coupled with major licensing and program changes. This roundtable will highlight negotiation levers and areas to focus on when going through major contract renewals. ... Show More Show Less

02:00 PM - 02:45 PM PDT

Roundtable: Microsoft 365 Copilot

Craig Roth, VP Analyst, Gartner
As Microsoft 365 Copilot quickly evolves, organizations are learning how to overcome challenges related to application integration, security controls, implementation, governance, business unit engagement, rollout strategies, cost management, and user adoption, including training and skills development. Join your peers to learn how they are successfully navigating these hurdles on the path to Copilot success. ... Show More Show Less

03:45 PM - 04:30 PM PDT

Roundtable: Impacts of AI Search, Assistance and Productivity

Sunil Kumar, Sr Director Analyst, Gartner
Digital workplace leaders are experiencing a surge in demand for AI solutions across their organizations. AI-powered search, virtual assistance and productivity enhancement tools are among the most sought-after capabilities. Join a Gartner analyst for an interactive discussion with your peers, exploring strategies for identifying, prioritizing and deploying these high-impact AI services within the enterprise. ... Show More Show Less

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“The topics covered in the sessions are instrumental in shaping my strategy for the next three years. The networking opportunities have been incredibly useful, allowing me to hear directly from peers about how they are solving common problems.”

Christian Perez
Director, Enterprise Collaboration, Flex

Discover what it’s like to experience Gartner Digital Workplace Summit.

Frequently asked questions

Have questions? We’ve got answers.

At the Gartner Digital Workplace Summit 2027, attendees can network through peer discussions, expert-led roundtables, solution provider meetings, and interactive workshops. Connect with experts, digital workplace peers and service providers to exchange insights and build valuable industry relationships. View all networking opportunities here.

The Gartner Digital Workplace Summit 2027 covers key themes like AI, DEX, governance, security, change management, cost optimization, and the future of work. Explore conference tracks focused on leadership, adoption, governance, and AI—helping digital workplace leaders drive success in a rapidly evolving digital landscape. View the agenda here.

There are no pre-conference workshops or sessions at the Gartner Digital Workplace Summit 2027. We recommend downloading the Gartner Conference Navigator app to plan your agenda, register for sessions, network with digital workplace professionals, and receive conference updates for an optimal event experience. Search “Gartner Conference Navigator” in your app store to get started.

 

You can customize your Gartner Digital Workplace Summit 2027 agenda using the Gartner Conference Navigator app—filter sessions, build your schedule, and register for interactive experiences. Be sure to book workshops, roundtables, and Gartner one-on-one meetings in advance, as seating is limited. If a session is listed as “full” or “closed,” arrive 15 minutes early to join the waiting list. Enjoy networking breakfasts, breaks, and daily Exhibit Showcase receptions to connect with IT leaders and discover innovative solutions.

 

Virtual attendance options are not available for the Gartner Digital Workplace Summit 2027. This event is exclusively in-person, providing hands-on networking and live session experiences for all attendees.

To stay updated on Gartner Digital Workplace Summit announcements and changes, regularly check our official website and subscribe to email updates. This ensures you receive the latest news, schedule changes, and important event information directly to your inbox.

By attending the Gartner Digital Workplace Summit 2027, you’ll gain valuable professional development through expert-led sessions, hands-on workshops, and exposure to the latest digital workplace trends. Connect with industry leaders, enhance your skills, and return with actionable strategies to drive your career and organization forward in the ever-evolving world of the digital workplace.