All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, March 23, 2026

11:00 AM - 11:30 AM PDT

Top Principles for Transforming Knowledge Management With the Digital Workplace
Jed Cawthorne, Director Analyst, Gartner
This session helps DWA leaders apply five principles of fluid knowledge to ensure knowledge management (the capture, enrichment, synthesis and delivery of information) is enabled using digital workspace tools and new AI capabilities. ... Show More Show Less

12:30 PM - 01:00 PM PDT

The Trust Factor: Unlocking Generative AI's Full Potential
Craig Roth, VP Analyst, Gartner
Generative and agentic AI success isn't just about the tech — it is about trust. Is a lack of confidence between IT, workers, leadership and vendors holding back your initiatives? We'll reveal survey data on the critical role of trust in AI initiatives and give you practical strategies to build trust across your organization. ... Show More Show Less

02:30 PM - 03:00 PM PDT

Empowering Responsible Use of AI Smartphones in the Digital Workplace
Chris Silva, VP Analyst, Gartner
Generative AI, now accessible in your pocket through AI assistants, apps, and even the OS itself, requires digital workplace leaders to audit nd update adevice controls to address this new vector of information loss. This session will outline what can be controlled, what cannot and how to ensure data and apps remain secure using a four-tiered method that accounts for current AI uses cases and provides a blueprint for implementing more granular controls. ... Show More Show Less

04:00 PM - 04:45 PM PDT

Roundtable: Ways to Govern the Digital Workplace Against Agent, App and Bot Sprawl
Jason Wong, Distinguished VP Analyst, Gartner
"Zombie" apps. Compliance headaches. Spiraling costs. Is your digital workplace experiencing symptoms of agent, app and bot sprawl? Has democratized delivery turned into builder anarchy? Join your peers to share lessons and learnings on ways to effectively govern citizen development. ... Show More Show Less

04:00 PM - 04:30 PM PDT

The Great Governance Divide: Bridging Structured and Unstructured Data
Rachel O'Farrell, Director Analyst, Gartner
When all data is governed equally, it signals a cultural shift: every piece of knowledge — regardless of its format — is valuable, both to humans and applications. This eliminates blind spots, fostering accountability, transparency and smarter collaboration. This session will explore how digital workplace leaders can harmonize governance across data types to reduce risk, improve findability and elevate workforce productivity. ... Show More Show Less
Tuesday, March 24, 2026

10:30 AM - 11:00 AM PDT

Top 5 Document Management Myths Exposed
Jed Cawthorne, Director Analyst, Gartner
As technology races ahead, outdated document management myths keep popping up and tripping us up. Join this upbeat, myth-busting session to separate fact from fiction, help you sidestep common pitfalls and make your information work for you — not against you. ... Show More Show Less

10:30 AM - 11:15 AM PDT

Roundtable: Digital Workplace Costs — Unlocking Hidden Efficiency and Value
Tom Cipolla, VP Analyst, Gartner
Digital workplace leaders face ongoing pressure to reduce costs annually and respond to unanticipated and ad hoc savings requests. This is compounded by demands to invest in AI initiatives and improve employee experience. This interactive roundtable explores strategies to reduce the cost of ownership. Hear from others and share experiences on asset optimization to achieve sustainable digital workplace cost optimization. ... Show More Show Less

12:00 PM - 12:30 PM PDT

How to Reduce SaaS Expense and Sprawl With SaaS Management Platforms
Tom Cipolla, VP Analyst, Gartner
Digital workplace leaders are facing an almost impossible challenge. They must continue to support business growth while also reducing operating expenses. Uncontrolled SaaS application expense drains the organization's budgets and hinders their ability to invest in critical growth enablers. This session presents SaaS management platforms as a critical strategic enabler for success. ... Show More Show Less

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“The topics covered in the sessions are instrumental in shaping my strategy for the next three years. The networking opportunities have been incredibly useful, allowing me to hear directly from peers about how they are solving common problems.”

Christian Perez
Director, Enterprise Collaboration, Flex

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