All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around AI and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality, and AI skills will empower their teams and drive success in the AI era.

Explore our conference sessions below, all developed with this theme in mind.

Get a sneak peek at the mission-critical priorities shaping the future — and dive deeper into these insights live at Gartner Digital Workplace Summit 2026.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, March 23, 2026

11:00 AM - 11:30 AM PDT

Gartner's Top Predicts Impacting Digital Workplace
Joe Mariano, Sr Director Analyst, Gartner
Every year, Gartner releases its top 10 predictions that will be potentially impactful across all of IT. For 2026, many of the predictions can have a direct influence on the direction and future of your digital workplace. Join a Gartner analyst as they highlight specific predictions and provide strategies for how to prepare for the future of work. ... Show More Show Less

11:00 AM - 11:20 AM PDT

Navigating the Digital Adoption Platform (DAP) Market
Melissa Hilbert, VP Analyst, Gartner
Navigating the digital adoption platform (DAP) market requires buyers to make critical decisions about which solutions best align with their organizational goals—especially as AI transforms the landscape. Learn about the key considerations buyers face when evaluating DAPs, including how to assess the impact of AI-powered features such as guidance, assistants, and agentic AI. Discover how the right DAP can help you unlock the full potential of AI, drive successful adoption, and achieve desired business outcomes Join us to gain practical insights for making informed choices in a rapidly evolving market. ... Show More Show Less

11:00 AM - 11:45 AM PDT

Ask the Expert: Ask the Keynote Team
Erin Pierre, Sr Principal Analyst, Gartner
Max Goss, Sr Director Analyst, Gartner
Join the Gartner Day 1 Keynote team right after the Keynote to discuss the topic further, as well as have a chance to ask questions and get answers to your top take-aways from the Keynote. Show Less

12:30 PM - 01:00 PM PDT

Top 5 Steps to Transform End-User Services Into a Strategic Digital Workplace Organization
Tom Cipolla, VP Analyst, Gartner
Employee and organizational technology needs have fundamentally changed over the past five years. However, many end-user services leaders find it challenging to transform their teams to meet the demands of the modern workplace. This session will focus on restructuring to effectively balance operational excellence, cybersecurity risk reduction and the rising focus on employee experience. ... Show More Show Less

12:30 PM - 01:00 PM PDT

New to Role: Leading the Digital Workplace — Your First 100 Days and Beyond
Robin Milton-Schonemann, Director Analyst, Gartner
The digital workplace or end-user services leader defines, delivers and continuously improves DEX, operates digital workplace technology and provides IT support. The first 100 days are pivotal for developing a services strategy and transforming operations and experience. This session will provide a clear view of priorities for the first 100 days and provide a structure for long-term success. ... Show More Show Less

04:00 PM - 04:30 PM PDT

Overcome Digital Friction With a DEX Management Office
Dan Wilson, VP Analyst, Gartner
Fragmented technology ecosystems, inconsistent workflows and low technology adoption create digital friction that erodes workforce productivity. This session offers a blueprint on how to establish a collaborative digital employee experience management office. ... Show More Show Less
Tuesday, March 24, 2026

10:30 AM - 11:00 AM PDT

4 Simple Actions to Kickstart Your DEX Journey
Autumn Stanish, Director Analyst, Gartner
A digital employee experience (DEX) strategy is crucial for identifying and eliminating digital friction that hampers workforce productivity. In this session, attendees will understand which simple actions can kickstart the journey to effectively enhance DEX and drive organizational success. ... Show More Show Less

10:30 AM - 10:50 AM PDT

Magic Quadrant for Endpoint Management Tools
Tom Cipolla, VP Analyst, Gartner
Stuart Downes, VP Analyst, Gartner
Endpoint management tools are an essential ingredient in a cost efficient and secure digital workplace. Recent advancements in technology have dramatically reduced operational labor and increased the ability to protect DEX while performing routine operations. This theater session will present the inaugural and recently published 2025 Magic Quadrant for Endpoint Management Tools. ... Show More Show Less

12:00 PM - 12:30 PM PDT

How to Make Work Better With Journeys and Work Modes
Helen Poitevin, Distinguished VP Analyst, Gartner
While many are busy chasing productivity and the bottom line, digital workplace leaders should be focusing on making work better for employees in their organizations. Join this session to learn about how the four work modes can help you make day-to-day work better, beyond the moments that matter in employee life-cycle-based journeys. ... Show More Show Less

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“The topics covered in the sessions are instrumental in shaping my strategy for the next three years. The networking opportunities have been incredibly useful, allowing me to hear directly from peers about how they are solving common problems.”

Christian Perez
Director, Enterprise Collaboration, Flex

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