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Jason Wong
Distinguished VP Analyst
Gartner
Speaker Topics
- Future of Work
- Agentic AI
- Everyday and Generative AI
Speaker Bio
Jason Wong is a Distinguished VP, Analyst on the Digital Workplace team helping CIOs and IT leaders with their digital employee experience (DEX) and enterprise application strategies. Mr. Wong's research focuses on optimizing AI in the workplace and empowering citizen development through no-code tools. He is also the Gartner Vendor Lead Analyst for Amazon.
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Sessions
Monday, March 01, 2027 11:00 AM - 11:30 AM PST
DEX Blueprint 2030: The AI-Native Digital Employee Experience
Jason Wong,
Distinguished VP Analyst, Gartner
Digital workplace applications and tools are being disrupted by agentic AI. There is a rise of new categories, such as enterprise AI assistants and AI work hubs, that aim to be the AI brain and hands of employees. Application leaders can use Gartner's DEX blueprint to plan, coordinate and execute their vision for the AI-native digital workplace.
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Tuesday, March 02, 2027 09:00 AM - 09:45 AM PST
Gartner Keynote: Unlock the Human-AI Multiplier to Go From Pilot to Payoff
Jason Wong,
Distinguished VP Analyst, Gartner
Paige Kirk,
Principal Analyst, Gartner
In the race to operationalize AI across applications, workflows, and development tools, most technology leaders struggle to scale deployments, drive adoption and show ROI. The goal is to get tangible value without creating “AI slop,” accelerating tech debt, or undermining user trust. We’ll provide insights and examples for practical transformation that emphasize human-AI partnership as a force multiplier for delivering AI solutions that get results.
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Tuesday, March 02, 2027 02:00 PM - 02:30 PM PST
How Enterprise AI Assistants are Augmenting the Workforce
Jason Wong,
Distinguished VP Analyst, Gartner
While frontier models make headlines, the enterprise AI assistant (EAIA) app ultimately packages up the AI and agentic capabilities into a useful and powerful tool. EAIAs are a top priority in the digital workplace, and these products will be the main interface for most workers in their daily work. This session will discuss how companies are applying EAIAs to enable an augmented workforce.
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