All 2025 Conference Tracks

Navigating innovation is crucial to remain competitive. Organizations harnessing innovation gain an edge by exploiting technology for business innovations driven by team engagement. Innovation includes corporate responsibility, sustainability, customer and employee experience, and tech advancements. This track explores how I&O leaders empower teams through practices, trends, and technologies to unleash innovation.

Organizations demand greater value from cloud investments, emphasizing its strategic importance for business innovations. I&O leaders can accelerate outcomes by adopting a structured approach to cloud innovation, modernization, governance, and migration. This track helps cloud leaders develop strategies to leverage cloud opportunities for business goals.

Organizations face immense pressure to meet changing business needs. I&O leaders require complex architectures, effective integration, responsive infrastructure, built-in security, and versatile skills. This track explores data center and infrastructure modernization, automation, and infrastructure as code to adopt modern platforms enabling agility and resilience.

Operations leaders must innovate to deliver complex operations meeting customer expectations. I&O leaders seek new approaches to support hybrid workloads, improve incident response, embed reliability, and ensure system performance. This track focuses on transforming operations teams by adopting new practices and technologies for complex environments.

I&O leadership influences employee experiences in the digital workplace. I&O and end-user services leaders must evolve to meet increasing demands, delivering compelling digital experiences while protecting assets and optimizing costs. Shifting from reactive actions to autonomous services is key. This track helps navigate objectives, focusing on modernizing the digital workplace and increasing digital maturity.

Security is critical to effective I&O infrastructure. Integrated collaboration is essential to mitigate risk efficiently while maintaining agility and cost-effectiveness. I&O struggles with managing vulnerability disclosures, increasing risk. This track guides I&O leaders to secure organizations from threats, partnering with security peers, and integrating security, recovery, and compliance practices.

Insufficient skills and talent remain a top challenge. Evolving business demands, rapid tech change, and recruitment difficulties complicate workforce planning. Evolving operating models require reassessment of workflows and skills. I&O leaders must develop strategies and workforce plans in tandem. This track focuses on ensuring I&O leaders have the right people and skills to meet current and future needs.

I&O leaders face challenges creating an adaptable vision. Designing a strategy and roadmap is critical, with successful implementation essential. Changing business requirements and tech changes complicate workforce planning. This track focuses on how I&O leaders design, change, and run functions, ensuring they have the right people and skills for current and future needs.

Cost optimization and value realization are fundamental for I&O, yet challenging. Responding to economic volatility, inflation, and talent shortages is key. Managing technology sourcing, procurement, and vendor relationships to maximize outcomes is critical. This track focuses on optimizing operational costs of software, services, and infrastructure while maximizing business value.

AI is embedded into the I&O operating environment. Developing skills and approaches to get value from AI is essential to take advantage of the productivity benefits that AI offers, as well as charting a course to incorporate AI into more use cases.

Organizations are under immense pressure to meet rapidly changing business needs. I&O leaders face increasingly complex architectures, a need for effective integration patterns, expanded platform capabilities, security and compliance built in, disciplined yet federated delivery practices and versatile skills of their teams.

Sourcing, procurement and vendor management leaders must become catalysts for business-led IT sourcing while supporting diversity and sustainability. This track helps sourcing, procurement and vendor management leaders reinvent their role by focusing on business outcomes through digitally enabled processes & tools and provide value by leveraging data to make better decisions.

Created for the most senior infrastructure and operations leaders, the Senior Leadership Circle Program is an exclusive opportunity to engage with Gartner experts as well as your I&O peers and attend recommended sessions to optimize your conference experience. An application to participate is required. As part of the IT IOCS conference track for I&O leaders, we suggest attending the sessions on skills, organization and leadership as well as sessions exclusive to the program. An application is required. 

Midsize enterprises face similar challenges as large organizations but with fewer resources. Small IT teams, limited budgets, and small-scale environments make certain strategies beneficial. These organizations have greater agility and less bureaucracy, providing an edge over larger competitors. This track offers sessions and networking designed for your scale and environment.

The Technical Insights spotlight track for I&O leaders offers sessions that provide in-depth analysis of critical I&O topics. They are designed for attendees that desire greater technical detail in areas of architecture and design. The sessions are presented by Gartner for Technical Professionals experts.