All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience, and innovation—while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.

Hear from Gartner experts as they describe the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in one word. 
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Tuesday, December 09, 2025

09:30 AM - 10:15 AM PST

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory, VP Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

11:00 AM - 11:45 AM PST

Ask the Expert: How Can I Prepare for the Next "CrowdStrike-Like" Incident?
Eric Grenier, Sr Director Analyst, Gartner
The CrowdStrike incident in July 2024 affected 8.5 million Windows devices globally. Post recovery, many organizations questioned if this could have been avoided. In this session, attendees can ask Gartner expert Eric Grenier how to mitigate the risk of software updates compromising critical infrastructure. ... Show More Show Less

11:00 AM - 12:30 PM PST

Workshop: 4 Powerful Steps to Combat Price Hikes on Software and SaaS Deals
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This session will provide SPVM and I&O leaders with a four-step approach for complex vendor renewals and new technology deals that appear excessive and cause budget overruns. This approach will be demonstrated in group activities and client case studies. Attendees will learn how to use vendor and internal stakeholder checklists, economic indexes and a vendor-based negotiation playbook to develop easy-to-use cost models for bargaining power during negotiations. ... Show More Show Less

11:00 AM - 11:30 AM PST

Key Trends in Digital Employee Experience You Can't Ignore
Tori Paulman, VP Analyst, Gartner
Organizations are grappling with an ever widening gap between IT spend and worker productivity which is worsening in the age of AI. This session will illuminate the top three digital employee experience trends threatening return on investment. Drawing from a comprehensive analysis of digital worker sentiments spanning from 2016 to the present, this session promises to equip you with the knowledge to navigate and thrive in 2025. ... Show More Show Less

11:00 AM - 11:30 AM PST

From DR to Resilience: Implementing a Resilience Framework
Ron Blair, VP Analyst, Gartner
Learn how to move beyond disaster recovery by implementing a resilience framework that addresses modern challenges. This session highlights the necessity of resilience in today's landscape and provides practical steps to begin the transformation. ... Show More Show Less

11:00 AM - 11:20 AM PST

Magic Quadrant for SASE Platforms
Andrew Lerner, Distinguished VP Analyst, Gartner
The SASE market is dynamic, with a variety of viable vendors and offerings available. SASE buyers must provide reliable and secure connectivity today while fostering innovations to meet future needs. This session cuts through the marketing hype to identify which vendors and products are truly driving the market. ... Show More Show Less

11:00 AM - 11:45 AM PST

Ask the Expert: What are the Pros and Cons of Fixed Price Versus T&M models in an Agile World
Sundar Viswanathan, Sr Director Analyst, Gartner
Most clients choose time and materials commercial models for their IT services deals. However, when they opt for a fixed-price model, they often struggle to manage the deliverables effectively. This session will outline the pros and cons of each commercial model, and guide on when and how to apply them, including insights into the more sophisticated outcome-based model. ... Show More Show Less

11:00 AM - 11:30 AM PST

Elevating Infrastructure & Operations to the Boardroom
Mike Cisek, VP Analyst, Gartner
CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities. ... Show More Show Less

11:00 AM - 11:30 AM PST

Prepare for Your Next Major Software and SaaS Renewal Negotiation With Gartner’s 5-Phase Approach
Hannah Decker, Director Analyst, Gartner
Software and SaaS vendors are increasing prices by 30% or more at renewal. Organizations that fail to effectively prepare for critical renewals face significant unbudgeted costs and reduced value. This session will guide CIOs through Gartner's five-phase approach to renewal negotiations, enabling them to lead their teams in effectively preparing for their next major renewal negotiation. This will help mitigate vendor lock-in, optimize costs and increase the value received from their vendors. ... Show More Show Less

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“The Gartner conference was filled with an enormous amount of actionable data from true experts in the field. The opportunity to meet with industry peers was also invaluable. I made numerous contacts that will help in my business and my career.”

George Beckinghausen
Cloud Architect, University of Rochester

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