Monday, December 08, 2025 / 3:00:00 PM - 7:00:00 PM PST
Veronese 2401B
Registration and Information hours for the day.
Tuesday, December 09, 2025 / 7:30:00 AM - 9:30:00 AM PST
Hall D
Join other attendees for breakfast before the day's sessions.
Tuesday, December 09, 2025 / 7:30:00 AM - 6:15:00 PM PST
Hall C
In today’s fast-paced digital landscape, making the right technology decisions can feel overwhelming. Stay informed and stay ahead with Gartner Peer Insights with access to over 770,000 verified, real-time peer reviews from over 850 markets and more than 29,000 products and services. Stop by our booth to learn more about how Peer Insights can help you make smarter technology decisions — plus, write a review and receive a gift!
Tuesday, December 09, 2025 / 7:30:00 AM - 6:15:00 PM PST
Hall C
Discover cutting-edge tools and insights at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our insights platform and learn how Gartner's benchmarking, diagnostics and tools can help you make faster, smarter decisions on your mission-critical priorities.
Tuesday, December 09, 2025 / 7:30:00 AM - 7:30:00 PM PST
Veronese 2401B
Registration and Information hours for the day.
Tuesday, December 09, 2025 / 7:45:00 AM - 8:45:00 AM PST
Hall D
Welcome to the conference! Start making new connections right away with your peers at this informal networking breakfast. Tables will be arranged by topic – Platform Engineering Observability & Monitoring Artificial Intelligence Hybrid Cloud Strategies Cloud Cost Optimization Skills and Leadership Changing Organizational Culture I&O Operating Model I&O Security and Compliance Resilience & Reliability Cost & Value Optimization - select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
Tuesday, December 09, 2025 / 9:30:00 AM - 10:15:00 AM PST
Venetian Ballroom D
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O.
Tuesday, December 09, 2025 / 10:15:00 AM - 11:00:00 AM PST
Level 2 Foyer, Level 3 Foyer, Exhibit Showcase Hall C
Join us for refreshments in a brief break between sessions.
Tuesday, December 09, 2025 / 10:15:00 AM - 7:30:00 PM PST
Exhibit Showcase
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.
Tuesday, December 09, 2025 / 10:15:00 AM - 5:15:00 PM PST
Central Hub
Get ready to shift into high gear with the Ferrari F1 Simulator, a pulse-pounding experience brought to you by HCL BigFix. Step into the cockpit and feel the precision and control that define Ferrari’s pursuit of performance. As you chase the perfect lap, discover how HCL BigFix delivers Ferrari-grade performance to enterprise operations. Built for speed, engineered for resilience, powered by intelligent automation.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom D
Expanding cloud computing adoption will push the market beyond $1 trillion in worldwide spending by 2027. Cloud platforms (public and sovereign) are increasingly hosting AI implementations to transform business models in a highly volatile world. This presentation explores how to prepare enterprises for the future of cloud from now until 2030.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom E
Learn how to move beyond disaster recovery by implementing a resilience framework that addresses modern challenges. This session highlights the necessity of resilience in today's landscape and provides practical steps to begin the transformation.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Marcello 4401B
Software and SaaS vendors are increasing prices by 10%-20% or more at renewal. Organizations that fail to effectively prepare for critical renewals face significant unbudgeted costs and reduced value. This session will guide Sourcing and Procurement leaders through Gartner's five-phase approach to renewal negotiations, enabling them to lead their teams in effectively preparing for their next major renewal negotiation. This will help mitigate vendor lock-in, optimize costs and increase the value received from their vendors.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Murano 3201B
As security threats evolve, traditional models fall short. Zero trust offers a robust framework to secure dynamic environments. Join this session to learn how to strategically implement zero trust principles, focusing on continuous monitoring and risk mitigation, to ensure comprehensive security and compliance in your network infrastructure.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom G
CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Zeno 4610
Discover a pragmatic approach to build AI supercomputing infrastructure that balances cost, scalability and speed. This session delivers actionable strategies for I&O leaders to design and deploy AI ready environments — focusing on architecture, resource planning and real-world execution to drive AI outcomes.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom F
Observability platforms are increasingly implementing intelligent agents to optimize or automate workflows with promises of productivity boosts and cost reduction. But what is realistic, and more importantly, how do you realize these benefits? This session will discuss best practices for adopting this disruptive technology, dealing with managing risk, cultural and process change, and shifting roles and responsibilities.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Lido 3001B
CIOs often view their digital transformation efforts as a continuation of what their current technology environment is —disconnected from the enterprise's strategy or business outcomes. This session addresses four key factors that drive excellence in digital transformation within organizations by examining how organizations build their strategy, measure their outcomes and achieve success in their digital initiatives.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:30:00 AM PST
Marcello 4505
Organizations are grappling with an ever widening gap between IT spend and worker productivity which is worsening in the age of AI. This session will illuminate the top three digital employee experience trends threatening return on investment. Drawing from a comprehensive analysis of digital worker sentiments spanning from 2016 to the present, this session promises to equip you with the knowledge to navigate and thrive in 2025.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:20:00 AM PST
Exhibit Showcase Theater 1
The SASE market is dynamic, with a variety of viable vendors and offerings available. SASE buyers must provide reliable and secure connectivity today while fostering innovations to meet future needs. This session cuts through the marketing hype to identify which vendors and products are truly driving the market.
Tuesday, December 09, 2025 / 11:00:00 AM - 11:20:00 AM PST
Exhibit Showcase Theater 2
In this session, we will review the Magic Quadrant for Backup and Data Protection Platforms. A platform approach now extends beyond backup of hybrid, multicloud and SaaS environments. It plays a critical role in data protection, compliance, data insights and new data access capabilities. Join this session to gain insights into which vendors are best positioned to meet their requirements.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom D
With the current disruption in the virtualization market, many organizations are looking to solve today’s challenges while laying the foundation for a future with AI and modern applications. Join us to explore practical and strategic considerations for helping platform engineers, and IT teams move faster—simplifying migrations, modernizing virtualization, and enabling cloud native and AI innovation.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
San Polo 3401B
As IT grows more complex and threats evolve faster, traditional endpoint management and security approaches struggle to keep up. This session explores how Autonomous IT—powered by agentic AI and real-time intelligence —can continuously observe, reason, and act to transform endpoint operations. Join us to learn how these workflows can detect vulnerabilities, make context-aware decisions, and remediate issues with or without human intervention.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom E
IT leaders struggle to adopt AI due to fragmented telemetry and tools. Without a reliable service graph, outages and delays persist. This session explores how a customer evolved from help desk management to full-service operations using an advanced AI platform that unifies IT service and operations. Learn how to shift from reactive fixes to proactive optimization for greater resiliency, efficiency, and digital experience.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom F
Generative AI demands are crushing traditional infrastructure. Are your teams struggling to deploy resource-intensive AI at scale? Learn a blueprint for transforming your VMware environment into a high-performance AI powerhouse. Achieve speed, slash TCO, and operationalize performance using network observability and value stream management. We cover single platform efficiency, streamlined GPU deployment, and secure Private AI-as-a-Service.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom G
24 Hour Fitness saved 37% of its IT budget for Service Management solutions, and improved the employee and customer experience with fully visible, cross-functional service flows 17 internal teams, from Operations and Technology to HR. 24 Hour Fitness created a collaborative, decentralized service management system that integrated with their existing use of Jira and Confluence for IT and leveraged AI.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Marcello 4401B
IT monitoring is at a crossroads. Legacy tools struggle to support hybrid environments, while shifting vendor support and licensing models increase risk. This session will explore how IT leaders can drive successful transitions and implement future-ready monitoring solutions that meet business needs despite market changes.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Murano 3201B
As cyber threats intensify, hybrid sprawl has become one of IT’s greatest risks—54% of organizations now manage data across both on-prem and cloud. In this session, discover how a unified control console with AI-driven insights delivers full command over resources, costs, and protection across complex environments. See how unified visibility and intelligent automation empower stronger protection, faster recovery, and measurable cost efficiencies.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Marcello 4505
Today’s IT leaders must do more with less—deliver reliable services, manage risk, and prepare for an AI-driven future. But fragmented tools, disconnected processes, and poor visibility slow transformation. In this session, learn how New Balance simplifies IT with a unified platform for service, operations, and infrastructure—grounded in asset intelligence to drive agility today and build resilient, governed systems for tomorrow.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Zeno 4610
Your data center powers productivity across the business, but finding ways to optimize it will test any budget. The good news is you can benefit from hardware reliability and ongoing savings within your current infrastructure. In this session, we'll share three targeted strategies that don't require unlimited resources. Learn how to build a more resilient future with equipment longevity, cost-effective upgrades and flexible hybrid maintenance.
Tuesday, December 09, 2025 / 11:45:00 AM - 12:15:00 PM PST
Lido 3001B
From noisy monitoring to self-healing systems, ITOps is evolving fast. Join Karthik Sj, GM of Edwin AI at LogicMonitor, to learn how enterprises are using AI investigation to summarize incidents, identify root causes, and recommend remediations—and how AI resolution is accelerating the path to autonomous IT. Walk away with real-world lessons on deploying full-stack AIOps that delivers real results.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Venetian Ballroom D
Media entities report that cloud repatriation, the shift of applications from cloud providers back to on-premises, is a major trend today. This session will provide insights into the actual extent of this movement and the reasons behind repatriating certain applications. Additionally, it will offer recommendations for leveraging the trend of "optimal infrastructure."
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Marcello 4401B
Do you even need an enterprise WAN anymore? You certainly need to meet your application SLA, but SASE and the various backbones and application acceleration functions offered as a service are transforming the WAN. This presentation will introduce the cloud network fabric, which connects users to workload, whether they reside in cloud providers or your data center.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Venetian Ballroom F
Many organizations have invested in SAM or plan to invest. However, organizations are not leveraging SAM capability or data in their quest to cut software costs. In this session learn how cost saving can be achieve with SAM, and the risks of not leveraging SAM.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Marcello 4505
Join this session to find out how to leverage outcome driven metrics to support your security program. We will cover three challenging scenarios and how to articulate the risk at the appropriate level and provide the right level of risk awareness to your executive leadership and board of directors.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Venetian Ballroom E
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Murano 3201B
The future of computing is mostly not about new computing, storage or communication technologies. It is about new and innovative use cases. Computing is going to be more expensive, so we need more ambitious use cases. And advances in computing make new use cases possible. This provocative story takes you on a tour across three horizons, all the way to a deeper analysis of what really drives the future of computing: hypermachinity and hyperhumanity.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Zeno 4610
It is difficult for I&O to adapt to the accelerating pace of change, volatility, uncertainty, cybersecurity threats and supply chain disruptions. Hence, the strength and future of I&O is to reinvent itself to a value driver. I&O needs to collaborate with business leaders to ensure technology aligns with strategic goals, enabling innovation and informed decisions on investments and risk management.
Tuesday, December 09, 2025 / 12:30:00 PM - 1:00:00 PM PST
Venetian Ballroom G
A successful digital workplace infrastructure and operations strategy requires a cost-effective balance between hardware, software, employee support and cybersecurity while focusing on improving the digital employee experience. This session will outline a strategic roadmap to better enable employees and streamline operations.
Tuesday, December 09, 2025 / 12:45:00 PM - 2:30:00 PM PST
Hall D
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Tuesday, December 09, 2025 / 1:10:00 PM - 2:00:00 PM PST
Lido 3001B
As cyber threats evolve faster than traditional defenses, organizations must move beyond backup toward true resiliency. This session explores how IBM Power Cyber Vault delivers an end-to-end approach to identify, protect, detect, respond, and recover — in minutes, not days. Learn how AI-powered automation and IBM’s integrated hardware and software stack strengthen enterprise defenses and enable faster, smarter recovery from modern cyberattacks.
Tuesday, December 09, 2025 / 1:10:00 PM - 2:00:00 PM PST
San Polo 3401B
Are your I&O teams struggling to deploy resource-intensive AI at scale hitting performance limits? This session delivers the blueprint for transforming your VMware environment into a high-performance AI powerhouse. Learn strategies to achieve speed, slash TCO, and operationalize performance using network observability and value stream management. We cover single platform efficiency, streamlined GPU deployment, and secure Private AI-as-a-Service.
Tuesday, December 09, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 1
Join Lightyear Head of Solutions Engineering Lee Pallat, for a deep dive into never-before-exposed data on the enterprise ISP experience. Using Lightyear’s proprietary dataset, Lee will highlight what ISPs get right—and wrong—across quoting, installs, and support. Learn how to optimize pricing, streamline installations, reduce troubleshooting, and evaluate aggregator vs. direct carrier partnerships.
Tuesday, December 09, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 2
IT teams struggle with alert fatigue and disconnected monitoring tools in increasingly complex environments. Learn how LogicMonitor’s AI-first Hybrid Observability platform empowers teams to think about holistic monitoring and the impact on business services, with accelerated troubleshooting, unified data and tools, and a path toward truly autonomous IT operations.
Tuesday, December 09, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 3
In this session, we will be diving deep into Snowflake Intelligence — An enterprise intelligence agent that provides every user with the ability to answer complex questions in natural language and suggest solutions to previously difficult and time-consuming business problems. From Fortune 500 companies like Cisco, to global enterprises like Toyota Motor Europe, organizations in every industry are leveraging Snowflake Intelligence today.
Tuesday, December 09, 2025 / 1:35:00 PM - 1:55:00 PM PST
Exhibit Showcase Theater 1
AI projects often stall not from GPU shortages but from fragmented data across silos and clouds. Data fragmentation slows inference and drives up costs. Learn how the Hammerspace Data Platform—aligned with NVIDIA’s AI Data Platform—creates a unified data layer for instant, GPU-speed access to unstructured data, accelerating AI pipelines and scaling seamlessly across the enterprise.
Tuesday, December 09, 2025 / 1:35:00 PM - 1:55:00 PM PST
Exhibit Showcase Theater 3
Patching shouldn’t drain your organization’s resources or force teams to choose between speed and security. Yet, as modern IT environments get bigger, more complex, and riskier, traditional patch management struggles to keep pace. IT and security teams need smarter patch management processes to drive organizational resilience, enable end user productivity, and eliminate costly rework. Here’s where AI can help.
Tuesday, December 09, 2025 / 2:00:00 PM - 2:20:00 PM PST
Exhibit Showcase Theater 1
The demands of the AI-era are pushing network infrastructure to its limits. Join us as we dive into the top five networking challenges for AI and reveal how you can solve them. We'll unveil the next-generation architecture and services engineered to deliver the extreme performance, global reach and efficiency required for training, inference, and agents in the AI era.
Tuesday, December 09, 2025 / 2:00:00 PM - 2:20:00 PM PST
Exhibit Showcase Theater 2
Most AI projects don’t fail because of bad models — they fail when infrastructure costs outpace results. Over 60% of enterprise AI efforts stall once bills arrive without clear ROI. In this session, Roi Ravhon, CEO & Co-founder of Finout, shows how to adopt AI confidently and avoid surprise spend. You’ll learn why AI breaks cost tools, quick guardrails to control spend, and how FinOps for AI enables growth — not just cost control.
Tuesday, December 09, 2025 / 2:00:00 PM - 2:20:00 PM PST
Exhibit Showcase Theater 3
Organizations are struggling to defend against a threat that is evolving at the speed of AI. Adding more cybersecurity tools to an already complex hybrid-cloud environment is causing more harm than good. Learn how to modernize your defenses, through simplification. Booz Allen shares proven strategies to reduce costs, increase visibility, and strengthen security through vendor consolidation and driving security to the edge.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom D
GenAI continues to be a top priority for the C-suite, leading to accelerated innovation in new AI models and products to enable it. In this session, IT leaders can learn about the key techniques and technologies powering one of the most transformative technology trends of this decade.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom E
Your enterprise network is evolving and moving into new territory as AI, cloud, compute and security demands grow. So how do you chart the best path for your network to meet these demands and deliver real business value with a limited budget? Join this session to learn how to build a strategic roadmap and guide your organization’s journey toward a more reliable, secure and cost-efficient AI- and automation-powered network to deliver your business needs.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom F
This breakout will share best practices across four domains for managing IT outsourcing service providers. For an optimized business outcome, this domain is critical and often overlooked.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Zeno 4610
SASE requirements will change significantly in three years due to four external forces impacting networking and security: the rise of AI, geopolitical risks, platformization, and evolving encryption. This session will guide networking and seucrity leaders on the strategic moves required today to maintain SASE effectiveness in the face of disruption.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Marcello 4401B
Effective stakeholder involvement can make or break your transformation initiatives. This session will provide I&O leaders with pragmatic insight into action-oriented stakeholder engagement and change techniques to navigate the evolution of business-led IT as the rise of fusion teams increases the complexity of our stakeholder ecosystem.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Marcello 4505
AI is driving changes to site selection, design, infrastructure and operations. In this session, we'll leverage Gartner's latest research to explore how data center infrastructures evolve and what to expect in the coming years. Gain insights to plan and develop data center strategies that thrive today and in the future.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Murano 3201B
This session presents a strategic architecture for tool integration and the centralization of data insights. Leverage AI, analytics and automation to transform telemetry data into actionable insights, enhancing operational efficiency. Learn how to bolster system reliability, drive business objectives and align your integrated architecture with Gartner's telemetry life cycle model.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom G
Today's teams frequently lack the skills required to proactively meet business needs. The rapid pace of ongoing transformations renders existing skills inadequate for many organizations. I&O leaders must prioritize development plans to cultivate the most essential skills within their teams. This session provides guidance on effective upskilling methods that benefit both employees and organizations.
Tuesday, December 09, 2025 / 2:30:00 PM - 3:00:00 PM PST
Lido 3001B
The end-user services leader defines, delivers and continuously improves digital employee experience, operates end-user technology and provides in-person and remote IT support. The first 100 days are pivotal for starting the development of an end-user services strategy and transforming operations and experience. This session will provide a clear view of priorities for the first 100 days and provide a structure for long-term success.
Tuesday, December 09, 2025 / 2:30:00 PM - 2:50:00 PM PST
Exhibit Showcase Theater 1
Cost management and optimization, and specifically cloud cost management and optimization, continues to be top of mind for many enterprises. This session will present the results to Gartner's latest deep dive into the capabilities that vendors are providing in helping enterprises to keep their cloud spend in check, helping you to navigate a very busy market.
Tuesday, December 09, 2025 / 2:30:00 PM - 2:50:00 PM PST
Exhibit Showcase Theater 2
Explore the latest insights from the Gartner Magic Quadrant for distributed hybrid infrastructure (DHI). This session will delve into DHI vendors and products that offer full-stack infrastructure delivery in diverse deployment scenarios, including public cloud, on-premises, and edge locations. Learn about the key vendors, their strengths, and how they are positioned in the market.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom D
IT and Security leaders face multiplying risks to operational continuity. Today, it's ransomware and AI-enabled attacks. Tomorrow, it could be your AI agents going rogue. In this session, you will discover actionable strategies to build true resilience—technical, emotional, and organizational—across Cloud, Identity, and AI. Learn how to move fast, stay in control, and earn board-level trust that your organization is well prepared.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom E
As companies embrace hybrid environments, operational complexity and compliance demands are outpacing human capacity. Discover how AI-driven agents transform IT operations from reactive firefighting to proactive resilience, continuously detecting risks, prescribing remediation, and validating compliance in real time. Learn how organizations are using intelligent automation to reduce downtime, accelerate audits, and build trust across ecosystems.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom F
We’ll explain how to reduce technical debt, enhance security, and boost innovation by migrating and modernizing to Azure with new agentic AI features in Azure Copilot for cloud operations and GitHub Copilot for AI-assisted development. You’ll gain practical insights and clear next steps to deliver business value more quickly on Azure and learn what it takes to become a frontier firm.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom G
This session explores how GenAI and no-code automation streamline network operations. Discover your hybrid network, detect drift on Day 1, and see Agentic AI provide reasoning with evidence directly on a map. Learn how AI acts as a digital assistant—triggering third-party diagnostics, enabling self-healing, and learning from your digital twin to prevent outages and improve efficiency.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Marcello 4401B
Hybrid threats—from cyberattacks to sabotage—are reshaping SaaS resilience strategies. Keepit CISO Kim Larsen shares a practical 90-day framework to turn governance into operational strength. Joined by Thomas Hicks, Senior Manager of Identity, M365, EUC at Quanta Services, they discuss real-world approaches to hybrid IT resilience. The session concludes with insights from Quanta Services on navigating emerging threats and ensuring business continuity.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:35:00 PM PST
Murano 3201B
As agentic AI evolves, IT and operations leaders face unprecedented challenges. Reveal actionable strategies to reclaim control. Learn to inventory agents for visibility, derive non-human identities through observability and tracing, analyze semantic risks in real-time with neural scoring, enforce dynamic segmentation with encrypted policies. Attendees will leave with a blueprint to protect scale, enabling fearless innovation in AI-driven I&O.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Marcello 4505
Always-on and contextually aware, collaborative AI teammates work within observability, incident response, and security ops. We’ll cover multi-agent orchestration, proactive investigation and discussion, remediation, and suggested resolutions, all while keeping the human-in-the-loop. Telemetry Pipelines are the foundation and necessary guardrails that enable data security, governance, and compliance to get the value of AI while managing the risk.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Zeno 4610
In an AI-driven world, enterprises are rethinking how they manage and secure operations. This session explores how AI unifies endpoint and infrastructure management, automates workflows, and strengthens security. See how agentic AI detects issues, self-heals, and enforces compliance across hybrid and hosted environments to ensure resilient operations.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
Lido 3001B
With cybersecurity ranked as a top risk by Fortune 500 CEOs, organizations must move beyond traditional data protection. A next generation data protection strategy with cyber secure storage is the last line of defense and requires a recovery first focus. Learn how to become proactive and implement a highly automated and orchestrated cyber security end to end capability that protects the data, validates the data and gives you the ability to recover in 1 minute or less guaranteed.
Tuesday, December 09, 2025 / 3:15:00 PM - 3:45:00 PM PST
San Polo 3401B
Learn from Arista’s AI customer’s experience - from seed deployments to the largest AI networks. Arista, the leader in 400/800G switches, will cover unique aspects of AI traffic and networks for inference and training. We will present Arista's unique value through EOS features and AI-focused system design. We will cover the latest trends in AI, how those influence the network, and how new solutions like Ultra Ethernet and ESUN address them.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Venetian Ballroom D
Many organizations have a cloud strategy that is disconnected from their business — they dive into the details without focusing on the “why.” With the increasing demand for AI, how your cloud strategy enables and utilizes AI is more important than ever. We take a cookbook approach to cloud strategy, starting with context and aligning it with other strategies and operational plans.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Venetian Ballroom E
Broadcom's acquisition of VMware has increased prices, uncertainty and risks, leaving many VMware customers looking for alternatives. Join the Gartner for Technical Professionals Team for a deep dive into the marketplace for VMware replacements, including Nutanix, Microsoft Azure Local and Hyper-V, KVM, OpenStack, Red Hat OpenShift Virtualization, and public cloud IaaS.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Marcello 4505
Will FinOps transform into the ultimate discipline for managing all IT investments? Will it revolutionize decision making by truly enabling value-driven decisions? Is the future of FinOps powered by automation and AI, potentially sidelining human collaboration? Or will it slide into obsolescence as cost, value, reliability and performance converge into broader operational strategies? Join us to challenge assumptions and uncover the future of FinOps!
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Zeno 4610
In a world full of hype and distractions, organizations need to focus on fundamentals and foundational security techniques before moving on to the latest and greatest hype. In this session, attendees will learn the five key things that every organization should be doing to secure their endpoints and reduce the attack surface.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Venetian Ballroom F
Effective storytelling is crucial for gaining buy-in from peers, employees, and executives alike, but leaders often struggle to create concise, consistent and clear communications about their initiatives. Join this session to learn three rules that will virtually captivate and inspire action: 1) characters above all, 2) don't lose the beat and 3) titrate conflict.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Lido 3001B
AI supercomputers offering extreme scale parallelism are crucial to driving innovation in advanced GenAI, data analytics and simulation environments. Leveraging the state-of-the-art innovations in computational acceleration, high-speed networks and specialized software will drive the next generation of complex, computationally intensive workloads that will change the way we think and the world.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Murano 3201B
Clients undertake I&O automation initiatives for tactical and strategic reasons, but frequently run into roadblocks on realizing the value they are seeking. This session will address the top five reasons that automation initiatives struggle, and offer practical advice on how to rescue them.
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Venetian Ballroom G
The future powered by growing capabilities of GenAI and agentic AI is approaching. Over the next five years, AI is set to flip the script on I&O, transforming tasks, redefining roles and revolutionizing how we work. Join us to discover AI trajectories to plan for, the crucial AI-driven skills, and the strategies to lead your I&O team into a bold, AI-powered future!
Tuesday, December 09, 2025 / 4:00:00 PM - 4:30:00 PM PST
Marcello 4401B
Struggling to find support for ITSM initiatives? Tired of always being viewed as back office? This session will teach you how to create ITSM-specific business value narratives to effectively educate other enterprise leaders on what ITSM is doing and how it directly supports organizational priorities.
Tuesday, December 09, 2025 / 4:30:00 PM - 5:15:00 PM PST
Level 2 Foyer, Level 3 Foyer, Exhibit Showcase Hall C
Join us for refreshments in a brief break between sessions.
Tuesday, December 09, 2025 / 4:45:00 PM - 5:05:00 PM PST
Exhibit Showcase Theater 1
Modern networks are too complex for guesswork. A network digital twin gives a mathematically exact model to verify changes, eliminate blind spots, and prevent outages. Learn how digital twins enable full-stack visibility, continuous intent verification, and agentic AI-driven operations, with outcomes such as zero P0/P1 change incidents, up to 70% MTTR reduction, and safe support for new AI workloads.
Tuesday, December 09, 2025 / 4:45:00 PM - 5:05:00 PM PST
Exhibit Showcase Theater 2
For decades, on-premises computing has relied on centralized, three-tier designs. Now, modern apps driven by containers, IoT, AI/ML, and cloud integration are fueling a new paradigm: edge computing. Edge brings compute closer to users and data, reshaping delivery. In this session, Richard Newman shares insights from major edge deployments and how I&O leaders can plan for an edge-forward future.
Tuesday, December 09, 2025 / 4:45:00 PM - 5:05:00 PM PST
Exhibit Showcase Theater 3
As data centers face mounting cost pressures, enterprise storage plays a critical role in optimizing spend and ensuring system reliability. In this session, we will share how Infinidat customers achieved savings of 10s of millions, 100% availability and cyber storage resilience.
Tuesday, December 09, 2025 / 5:15:00 PM - 6:00:00 PM PST
Venetian Ballroom D
In a world where disruption has become the default setting, uncertainty isn’t the exception — it’s the new operating system. The role of the I&O leader has never been more critical, nor more complex. In this keynote, Peter Hinssen explores how I&O leaders can thrive in the Never Normal — an era defined by relentless change and exponential opportunity. Drawing on his latest book, The Uncertainty Principle, he shows how IT leaders can turn volatility into a source of innovation, build organizations that adapt at the speed of technology, and shape a future where AI augments leadership, foresight, and creativity. The question isn’t how to survive the storm — but how to lead when the storm becomes the climate.
Tuesday, December 09, 2025 / 6:00:00 PM - 7:30:00 PM PST
Exhibit Showcase
Join us for a networking reception on the Exhibit Showcase where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a theater session to see technology in action.
Tuesday, December 09, 2025 / 6:10:00 PM - 6:30:00 PM PST
Exhibit Showcase Theater 1
Gartner defines Service Orchestration and Automation Platforms (SOAP) as the evolution of workload automation - integrating data pipelines, workflows, and infrastructure delivery into a control plane. We will examine how SOAP capabilities can transform fragmented enterprise automation into a unified and strategic enabler of AI. Discover frameworks to prepare for autonomous operations, manage AI agents, and establish the orchestration backbone.
Tuesday, December 09, 2025 / 6:10:00 PM - 6:30:00 PM PST
Exhibit Showcase Theater 2
Discover how Toyota partnered with K&B Global to transform its IT landscape - cutting $250M in costs while boosting performance and governance. In this joint session, Toyota's IT leader and K&B's cofounder reveal how strategic vendor consolidation streamlined dozens of providers into a lean, accountable model, unlocking efficiency, transparency and long-term value.
Tuesday, December 09, 2025 / 6:10:00 PM - 6:30:00 PM PST
Exhibit Showcase Theater 3
Hidden cloud network inefficiencies like hairpins and backhauling inflate costs and slow innovation. Join David Wharton, CDW’s Multi-Cloud FinOps Chief Architect, to uncover and eliminate bottlenecks, and learn strategies to optimize data flow, cut waste, and boost edge decisions. Leave with a clear path to reduce hidden costs and build a smarter, agile multi-cloud network.
Tuesday, December 09, 2025 / 6:35:00 PM - 6:55:00 PM PST
Exhibit Showcase Theater 1
As enterprises rethink virtualization, optimizing workload placement across on-premises and cloud is key—balancing performance, cost, and compliance. This session introduces a Private Cloud Maturity Model to benchmark against public cloud standards, helping organizations move beyond basic virtualization and evolve toward a future-ready infrastructure that delivers greater business value.
Tuesday, December 09, 2025 / 6:35:00 PM - 6:55:00 PM PST
Exhibit Showcase Theater 2
Every error in your infrastructure data has a price tag and a risk. See how enterprises uncover millions in hidden waste and prevent outages and breaches by building continuously validated, accurate environments that make cost optimization measurable, repeatable, and secure.
Tuesday, December 09, 2025 / 6:35:00 PM - 6:55:00 PM PST
Exhibit Showcase Theater 3
Learn how Selector’s patented horizontal AI architecture ingests and prepares raw telemetry using advanced supervised and unsupervised techniques to uncover deep insights and correlations across networks, infrastructure, and applications. This layered approach enables rapid resolution and automation, reducing noise by 95% and cutting MTTR from hours or days to minutes or seconds—all with fewer dashboards and tools.
Tuesday, December 09, 2025 / 7:00:00 PM - 7:20:00 PM PST
Exhibit Showcase Theater 1
Resilience requires a confident, rapid recovery process when attacks succeed. This session explores how AI-powered data integrity validation transforms cyberstorage from vulnerable data into an active resilience capability. Index Engines' CMO, Jim McGann, examines how continuous forensic analysis enables I&O teams to detect ransomware corruption faster, identify clean recovery points more precisely, and restore operations without reinfection.
Tuesday, December 09, 2025 / 7:00:00 PM - 7:20:00 PM PST
Exhibit Showcase Theater 2
Infrastructure is entering its autonomous era—driven by full-stack control, data, and scalable compute. Yet most remain constrained by fragmented systems stitched together through acquisitions and point products. This session explores how vertically integrated networks—built from the ground up, where routing, switching, wireless, and security operate as one—create the foundation for autonomous networking.
Tuesday, December 09, 2025 / 7:00:00 PM - 7:20:00 PM PST
Exhibit Showcase Theater 3
FinOps now operates as an intelligence-driven system where AI accelerates decisions, anticipates risks, and guides action while human judgment steers context and tradeoffs. This session shows how enterprises turn cloud spend into strategic momentum through real-time insight, adaptive governance, and connected value flow.
Wednesday, December 10, 2025 / 7:00:00 AM - 9:00:00 AM PST
Hall D
Join other attendees for breakfast before the day's sessions.
Wednesday, December 10, 2025 / 7:00:00 AM - 5:15:00 PM PST
Hall C
In today’s fast-paced digital landscape, making the right technology decisions can feel overwhelming. Stay informed and stay ahead with Gartner Peer Insights with access to over 770,000 verified, real-time peer reviews from over 850 markets and more than 29,000 products and services. Stop by our booth to learn more about how Peer Insights can help you make smarter technology decisions — plus, write a review and receive a gift!
Wednesday, December 10, 2025 / 7:00:00 AM - 5:15:00 PM PST
Hall C
Discover cutting-edge tools and insights at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our insights platform and learn how Gartner's benchmarking, diagnostics and tools can help you make faster, smarter decisions on your mission-critical priorities.
Wednesday, December 10, 2025 / 7:00:00 AM - 6:30:00 PM PST
Veronese 2401B
Registration and Information hours for the day.
Wednesday, December 10, 2025 / 7:15:00 AM - 8:15:00 AM PST
Hall D
Join us for breakfast to connect with fellow first-time attendees and our Community Champions. You can meet with your peers to discuss current challenges, best practices, and getting the most out of your conference experience.
Wednesday, December 10, 2025 / 7:15:00 AM - 8:15:00 AM PST
Hall D
Welcome to the conference! Start making new connections right away with your peers at this informal networking breakfast. Tables will be arranged by topic – Platform Engineering Observability & Monitoring Artificial Intelligence Hybrid Cloud Strategies Cloud Cost Optimization Skills and Leadership Changing Organizational Culture I&O Operating Model I&O Security and Compliance Resilience & Reliability Cost & Value Optimization - select yours and join the conversation! (Please note that space is limited, and participation will be first come, first served.)
Wednesday, December 10, 2025 / 9:00:00 AM - 9:45:00 AM PST
Venetian Ballroom D
Technology is rapidly effecting the way that almost all industries do business. With these changes, many human centered functions are also changing, and in some cases being replaced by technology. How can we prepare for the future and what skills can we work on today to ensure that our knowledge is re-wired and ready for the jobs of the future?
Wednesday, December 10, 2025 / 9:45:00 AM - 10:30:00 AM PST
Level 2 Foyer, Level 3 Foyer, Exhibit Showcase Hall C
Join us for refreshments in a brief break between sessions.
Wednesday, December 10, 2025 / 9:45:00 AM - 6:30:00 PM PST
Exhibit Showcase
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.
Wednesday, December 10, 2025 / 9:45:00 AM - 4:30:00 PM PST
Central Hub
Get ready to shift into high gear with the Ferrari F1 Simulator, a pulse-pounding experience brought to you by HCL BigFix. Step into the cockpit and feel the precision and control that define Ferrari’s pursuit of performance. As you chase the perfect lap, discover how HCL BigFix delivers Ferrari-grade performance to enterprise operations. Built for speed, engineered for resilience, powered by intelligent automation.
Wednesday, December 10, 2025 / 10:00:00 AM - 10:20:00 AM PST
Exhibit Showcase Theater 1
AI-driven data growth is exposing the limits of traditional cloud storage models, which often restrict access and movement. This session reveals new market research on the true cost and complexity of these models—and explores strategies for more flexible, scalable storage to support evolving workloads.
Wednesday, December 10, 2025 / 10:00:00 AM - 10:20:00 AM PST
Exhibit Showcase Theater 2
Cybercrime continues to accelerate, even as organizations invest heavily in cybersecurity tools, technology, and talent. In this session, Illumio will share a new approach to stopping breaches from spreading and reducing cyber risk, backed by real-world results and practical examples. Attendees will learn how this strategy can make a measurable difference in their own security posture.
Wednesday, December 10, 2025 / 10:00:00 AM - 10:20:00 AM PST
Exhibit Showcase Theater 3
Traditional observability often struggles to keep up with growing data volumes and limited budgets. In this session, we’ll show how AI and automation can transform telemetry management, making it more efficient and scalable. You’ll see real examples of how organizations have reduced costs and simplified complexity by adopting AI-powered observability tools.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Venetian Ballroom D
Many organizations think they have a working cloud strategy or lack one altogether. They often consider IT's needs without input from other parts of the organization. Likewise, they often operate under the false assumption that a cloud strategy is the same as a cloud implementation plan or a data center strategy. Here are the top 10 mistakes Gartner saw most often while reviewing hundreds of cloud strategy documents.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Lido 3001B
Data center power availability is already at a premium cost and this problem is only going to worsen. I&O leaders must consider alternative sources of power generation and optimizing existing power sources when designing data centers to support the compute density and AI power demands of the future. Join this session to know more.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Murano 3201B
This session will focus on short-, mid- and long- term cost optimization strategies as they pertain to external spend costs.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Zeno 4610
Cloud security is full of new acronyms, buzzwords, and marketing. This presentation will provide infrastucture security leaders with a walk-through of common cloud specific security tools: it explains what they do, and helps decode the acronyms into an understandable and focused set of outcomes to help tool prioritization, selection and deployment.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Venetian Ballroom F
Taking on a new role as the head of I&O is tough, whether moving in from another enterprise or stepping up internally, with multiple stakeholders across IT and the business who all have demands from you and are waiting for you to deliver. In this session, we will set out five key areas to focus on during your first year in role, that will help you succeed and grow your career.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Venetian Ballroom E
Agentic AI promises transformation, as well as challenges to the management of IT infrastructure and operations. This session outlines key actions I&O leaders must take to reimagine their infrastructures, I&O operating models and information about the overall environment in order for AI agents to provide maximum value to their organization.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Venetian Ballroom G
We know what modern infrastructure is supposed to look like but the typical I&O department is very far from achieving this state-of-the-art level. Why? How can I&O reap the benefits of modern infrastructure? This session offers concrete, actionable advice on four key capabilities that you should have: service-oriented architectures, continuous delivery, cloud-native infrastructure and platform engineering.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Marcello 4505
Upskilling is a strategic imperative in today's fast-paced tech landscape. But traditional tech training focuses on time spent on learning, not the results achieved. Explore how outcome-driven learning flips the script by working back from real-world application to prioritize critical skills and define measurable ROI. Discover how to design learning sprints that deliver impact, not just instruction.
Wednesday, December 10, 2025 / 10:30:00 AM - 11:00:00 AM PST
Marcello 4401B
Software vulnerabilities continue to rise, yet mainstream tools and practices are not keeping up with today's pace. Autonomous endpoint management (AEM) is the most significant advancement in endpoint management in over a decade. enabling I&O leaders to thrive in an "and" world, where they can satisfy their cybersecurity duties and protect the user experience. This session will provide a deep dive on this transformational approach.
Wednesday, December 10, 2025 / 10:30:00 AM - 10:50:00 AM PST
Exhibit Showcase Theater 1
Clients will receive the most up to date research, insights and major trends driving the file, block and object enterprise storage platforms market. The Magic Quadrant overviews vendors' efforts and market developments that are shaping modern storage infrastructure strategies and I&O operations initiatives that include cost optimization and cyber resilience.
Wednesday, December 10, 2025 / 10:30:00 AM - 10:50:00 AM PST
Exhibit Showcase Theater 2
Take a walk through the Magic Quadrant for Observability Platforms. This presentation will unravel the latest trends, key players and groundbreaking technologies transforming how businesses harness observability platforms for strategic advantage.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Venetian Ballroom D
Resiliency is essential for IT leaders, especially during outages or cyber incidents. This session explores common gaps in data resilience strategies, offering guidance on total cost of ownership, leveraging as-a-service models, and identifying AI opportunities. Attendees will gain practical insights and a strategic playbook to strengthen service continuity and avoid frequent pitfalls.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Venetian Ballroom E
Enterprises need more than promises—they need results. Discover how leading organizations use Oracle Cloud Infrastructure (OCI) for secure and sovereign cloud deployments, streamline operations with advanced AI, and address compliance across global and multicloud environments. Gain practical strategies and learn from customer success stories to maximize ROI and the impact of your technology investments.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Venetian Ballroom F
Learn how intelligent infrastructure, agentic operations, and AI-driven tools are transforming cloud reliability, security, and agility for every workload. Join Pang Ngernsupaluck and Jyoti Sharma to discover how Azure’s latest innovations empower organizations to modernize, secure, and scale with confidence.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Venetian Ballroom G
Cardinal Health, a global leader in healthcare services, shares their journey from AIOps to augmenting human workflows with agentic ITOps. Learn how they translated operational improvements into measurable business impact, socialized value across teams, and built momentum for agentic IT operational transformation. Learn firsthand what it took to deploy agentic ITOps in practice—the wins, challenges, and lessons learned along the way.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Marcello 4401B
As part of the Optimizing Costs and Value track, this session tackles the fastest-growing and least understood cost category in IT: AI. Pricing models are volatile, increasingly tied to consumption, and difficult to forecast. At the same time, shadow AI (and its new twist, Bring Your Own AI) is spreading, creating hidden spend and unmanaged risk. The era of the ‘old CIO’ is ending. The new mandate is orchestration of cost, value, and risk.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Murano 3201B
Data is no longer just a byproduct of operations — it is the engine of growth, resilience, and innovation. Yet, most organizations are stuck in fragmented infrastructure and reactive operations that limit their ability to deliver real value. In this session, you'll discover a practical roadmap to assess your current maturity and evolve your data strategy into a unified, intelligent foundation: the Enterprise Data Cloud.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Marcello 4505
Exploding data volumes and rising costs are forcing organizations to rethink their approach to observability. In this session, Grafana Labs CTO Tom Wilkie explores how open standards and adaptive telemetry deliver flexibility and control – while AI helps tame complexity across modern systems. Then, SpotOn VP of Engineering Jeremy White shares how his team uses Grafana Cloud to accelerate innovation, improve efficiency, and scale with confidence.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Zeno 4610
AI is reshaping how infrastructure leaders manage scale and complexity. In this session, Nabil Bukhari, President of AI Platforms and CTO at Extreme Networks joins Rishma Khimji, CITO of Harry Reid International Airport, to explore the three capabilities enterprise AI must deliver—expertise, context, and control—and how they can cut through AI sprawl, evolve automation, and enable adaptive operations.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
Lido 3001B
Enterprises rely on cloud workloads and hyperscalers, but complexity and silos make visibility difficult. Teams juggle metrics, logs, and events without context, slowing innovation. Dynatrace’s Cloud Platform Monitoring unifies all critical signals in one AI-powered platform. With enriched metadata, topology, and guided observability, leaders gain real-time clarity to simplify, scale, and innovate with confidence.
Wednesday, December 10, 2025 / 11:15:00 AM - 11:45:00 AM PST
San Polo 3401B
Unstructured data is one of the fastest-growing assets for modern enterprises. When managed strategically, it can deliver dramatic cost savings, efficiency gains, and stronger performance. Join this panel to hear how global design firm Jerde Partnership and diversified industrial leader APi Group modernized their data infrastructure to cut costs, simplify IT operations, enhance collaboration and security, and accelerate global innovation.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Venetian Ballroom D
Poor cloud connectivity disrupts vital enterprise applications, frustrates users and potentially results in lost business. I&O leaders face pressure to upgrade cloud connectivity to power business operations today and support new AI innovation initiatives. In this session, learn how to elevate your cloud connectivity with the right services such as cloud hub and SDCI to drive business success without breaking your budget.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Marcello 4505
Traditional IT organizations have put significant effort into building best-practice IT service management processes. Even after gathering requirements, stakeholder reviews, workflow documentation, and lengthy process documents, we find that adoption is minimal. Why can't our organization just adopt these "best practices" and reap the benefits? During this session, we will explore how building ITSM processes in an agile world requires a different approach. As organizations drive toward a DevOps culture, operating with agility, reacting to changing global economics, and responding to increasing regulatory requirements, IT teams must find ways to build minimally viable processes that stick.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Venetian Ballroom F
Your vendor has been acquired, and you have limited time to transition to another solution. Despite having limited leverage, we must examine what we know and what we can influence and develop short- and long-term strategies for an effective sourcing plan. Join this session to know more.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Venetian Ballroom G
CSMA has been out for over three years and it is changing the way we defend our organizations from the ever-changing landscape. Come learn the most recent features added to your next-generation architecture and how to implement this new paradigm shift inside your organization.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Venetian Ballroom E
Organizations investing in SRE practices often struggle to realize the full potential due to suboptimal team structures and engagement models. This session will help establish adaptive team topologies, which will guide I&O leaders to structure their SRE function to maximize SRE value.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Marcello 4401B
Discover how Walmart is transforming enterprise operations through agentic and generative AI. This session shares adoption strategies, lessons learned, and real-world use cases driving measurable business impact. This session will provide you with actionable takeaways to successfully adopt intelligent systems, accelerate innovation at scale, and guide your organization into the next era of enterprise transformation.
Wednesday, December 10, 2025 / 12:00:00 PM - 12:30:00 PM PST
Zeno 4610
As is the case with most retailers, Best Buy operates on extremely narrow margins and needs to be efficient with every SG&A dollar available. Faced with rapidly growing cloud consumption costs, Best Buy found an urgent need to bend this cost curve back, and while doing so instilled a FinOps mindset across the enterprise. This presentation is to showcase the work that was completed to plan and optimize their workloads in AWS, all while educating stakeholders about their consumption costs.
Wednesday, December 10, 2025 / 12:15:00 PM - 2:00:00 PM PST
Hall D
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Wednesday, December 10, 2025 / 12:40:00 PM - 1:30:00 PM PST
Lido 3001B
As infrastructure and applications grow more complex and agentic AI drives faster innovation, organizations face rising costs and increasing hybrid challenges. By harnessing AI-powered observability, teams are gaining visibility across their environments to proactively detect and resolve issues while optimizing performance, resilience, and spend. Discover how integrated, observability delivers and transforms IT complexity into opportunity.
Wednesday, December 10, 2025 / 12:45:00 PM - 1:05:00 PM PST
Exhibit Showcase Theater 1
As AI transforms how businesses operate, companies need to rethink their data foundations for better scale, performance, and resilience. In this session, we’ll show how cloud-native storage, automation, and hybrid-cloud flexibility can help you build infrastructure that’s ready for AI. Using real-world examples, we’ll share practical ways to unify data, control costs, boost performance, and create systems that can grow and adapt for the future.
Wednesday, December 10, 2025 / 12:45:00 PM - 1:05:00 PM PST
Exhibit Showcase Theater 3
Join us as CSG shares how they are transforming internal operations with BMC Helix, highlighting how CSG leverages unified service management and AIOps (ServiceOps) to streamline workflows, accelerate incident resolution, and deliver measurable business impact. This session will showcase how CSG’s “art of the possible” mindset is strategizing around agentic AI to enable scalable, insight-driven, enterprise-goal-aligned IT service delivery.
Wednesday, December 10, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 1
Cloud costs are rising faster than budgets can adapt, yet performance demands continue to grow. This session explores how hybrid cloud—combining public, private, and on-premise environments—empowers IT leaders to take back control. Learn how to balance costs and avoid hidden fees, while building highly performant and flexible architectures designed for efficiency and scalability, and delivering the freedom to innovate.
Wednesday, December 10, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 2
The AI rush has left security behind, exposing sensitive data to risks. Public chatbots, shadow AI tools, and uncontrolled data flow create new business threats. With Zscaler Zero Trust + AI, organizations regain control. SaaS, private LLMs, and AI APIs communicate securely, with access based on identity and context. Inline data protection ensures compliance. Learn how Zero Trust Cloud secures AI adoption for your business.
Wednesday, December 10, 2025 / 1:10:00 PM - 1:30:00 PM PST
Exhibit Showcase Theater 3
In this session New York Presbyterian and Komprise review a pathology AI data ingestion initiative and top considerations for implementing analytics-first unstructured data management. Attend to learn: • How new data management techniques help reduce AI security risks. • Cost considerations when ingesting petabytes of data for AI • How to bridge on-prem data with cloud AI • How strong data governance & visibility drive safer, faster AI adoption
Wednesday, December 10, 2025 / 1:35:00 PM - 1:55:00 PM PST
Exhibit Showcase Theater 1
To achieve successful outcomes, organizations must move beyond AI experiments and integrate AI development and infrastructure into core application Infrastructure and Operations, as well as Platform Engineering practices. This session will present a new approach to ensure AI initiative success utilizing Vultr's composable AI infrastructure.
Wednesday, December 10, 2025 / 1:35:00 PM - 1:55:00 PM PST
Exhibit Showcase Theater 2
Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Discover how AI-driven workflows in Service Collection are redefining incident response—from detecting the first signal of trouble to full resolution and even prevention. You’ll walk away with practical building blocks to design your own detection-to-resolution pipeline—no machine learning expertise or scripting needed.
Wednesday, December 10, 2025 / 1:35:00 PM - 1:55:00 PM PST
Exhibit Showcase Theater 3
While data flows into the cloud, getting it back can trigger staggering egress fees that can transform "flexible" storage into an expensive trap. Recent research reveals that 60% of organizations have experienced unplanned data repatriation costs in the past 24 months. This talk will help IT leaders make informed storage decisions that account for the full lifecycle costs of cloud data while avoiding costly surprises.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Lido 3001B
As organizations continue to assess migrating workloads to cloud, I&O leaders often struggle to build a supporting business case to get the technical program approved. This presentation will discuss how to build an effective business case that assesses the financial benefits and trade-offs of a cloud migration for their organization and provides a quantifiable total cost of ownership (TCO)/ROI estimate to support their program.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Venetian Ballroom D
Reducing technical debt is a longstanding priority for I&O leaders, yet budget proposals for this work often go unfulfilled due to competing priorities and cost pressures. This session will share ways to strengthen proposals that have proven to be successful for securing critical infrastructure modernization investments.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Murano 3201B
Are you finding it challenging to navigate the FinOps landscape and determine "what to do next" for effective cloud financial management? This session offers insights into advancing maturity across the Gartner's FinOps framework to prioritize investments and set realistic goals for your practice. Join us to gain clarity on your current position and chart a path to where you aspire to be tomorrow.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Marcello 4505
In this presentation, we will explore the evolving landscape of cybersecurity threats and solutions anticipated for 2025, tailored specifically for midsize organizations. As cyber threats become increasingly sophisticated, it is crucial for CIOs to adopt proactive strategies that leverage emerging technologies such as artificial intelligence, machine learning, and zero-trust architectures. We will discuss best practices for enhancing threat detection, response capabilities, and data protection, while also addressing the unique challenges that midsize enterprises face in terms of budget constraints and resource allocation. Attendees will gain insights into future-proofing their cybersecurity infrastructure to safeguard their organizations against the next generation of cyber threats.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Marcello 4401B
In today's fast-paced business environment, network activities are mostly manual, causing major inefficiencies and digital friction. This session offers targeted recommendations for automating networks and driving efficiency and innovation in network operations, ensuring alignment with agile methodologies, DevOps and infrastructure as code practices. Key topics include integration of advanced network automation tools and the necessary adjustments in people and processes.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Venetian Ballroom F
The AI agent ecosystem is rapidly advancing, characterized by considerable hype and overwhelming choices. In this session, we provide an overview of the AI agent ecosystem, highlight key players and outline evolving deployment models to help IT leaders drive business value.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Venetian Ballroom G
I&O leaders aiming to implement or currently deploying generative AI face significant challenges concerning its reliability and trustworthiness. AI observability offers a structured approach to address these issues through five key principles. Building trust can ideally begin with creating a testable layer for generated outputs, to ensure transparency as well as mitigating risks of false content.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Venetian Ballroom E
In a world where technological advancements shape business success, this session will empower I&O leaders to drive the workforce digitally, the way their peers expect. Uncover the four essential GenAI skills: use case identification, tech fluency, prompt engineering and results discernment. Discover how to leverage quick wins and an experiential learning framework to accelerate skill building and achieve rapid results.
Wednesday, December 10, 2025 / 2:00:00 PM - 2:30:00 PM PST
Zeno 4610
A digital employee experience strategy is crucial for identifying and eliminating digital friction that hampers workforce productivity. Attendees will learn what simple actions can kickstart the journey to effectively enhance DEX in IT operations and drive organizational success.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Venetian Ballroom D
AI is reshaping cloud operations, though its ultimate impact and pace of maturity are still unfolding. This session explores a pragmatic path forward: how intelligent systems can investigate and contextualize alerts, collaborate with teams during complex incidents, and begin to act safely within guardrails. Learn how unified data and responsible automation drive productivity and resilience while advancing toward autonomous, proactive operations.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Venetian Ballroom E
IT Ops teams are racing to adopt AgenticOps that can detect, diagnose, and fix issues in seconds. But speed without trust is risky, small errors can cascade into outages, compliance breaches, and poor outcomes. See how Cisco Assurance validates actions, safeguards results, and turns autonomy into value. With faster resolution, higher productivity, and measurable ROI, learn why machine trust is the new foundation for digital resilience.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Venetian Ballroom F
AI workloads are pushing network infrastructure to its limits. We have three strategies to prepare your networks: 1. Design networks for AI performance and scale; 2. Learn how to successfully deliver complex AI workloads to end-users at the edge, enhancing the digital experience; and 3. Understand how to utilize AI to optimize the network itself: gain visibility, leverage open architecture, and analyze the right data to train robust models.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Venetian Ballroom G
For today's leaders, the AI mandate is clear: "Don’t get left behind." But how do you deliver AI capabilities when you're facing escalating costs, skills gaps, and the risks of integrating complex, high-performance systems with legacy environments? This session provides a blueprint to de-risk your AI strategy, simplify operations, and finally bridge the gap between AI ambition and operational reality.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Marcello 4401B
Cyber incidents - whether attacks, disasters, or failures - are affecting organizations more than ever. Why are some able to recover quickly while others falter? This session reveals new original research on practices of resilient organizations, outlines a practical 5-step framework to boost cyber resilience, and features a leading organization’s real-world success using these strategies.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Marcello 4505
Lucasfilm stories are not only powered by human creativity but also by vast amounts of compute power and data. To meet the demands of 24/7 rendering in North America, Lucasfilm’s visual effects division, Industrial Light & Magic (ILM), depends on Digital Realty’s PlatformDIGITAL® to connect distributed compute, storage, and creative environments. Learn how Digital Realty powers Lucasfilm’s storytelling and how to rewire your infrastructure.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Zeno 4610
Cloud chaos and vendor lock-in are the enemies of agility. Discover how HPE’s unified hybrid cloud strategy—powered by HPE Morpheus Software—simplifies IT consumption, reduces virtualization cost, and puts you in control of private and public cloud use. Learn how to orchestrate workloads on VMware, Nutanix, Red Hat, AWS, Azure, HPE VM Essentials, and more while streamlining day-2 operations with HPE’s CloudOps suite.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
Lido 3001B
Golden images once secured infrastructure but now often stifle innovation. Static baselines and manual updates slow teams and add risk. This session shows how modern orgs automate updates, ensure provenance, and align platform, security, and engineering teams to build a trusted, high-velocity “paved road” that cuts toil, boosts resilience, and accelerates software delivery.
Wednesday, December 10, 2025 / 2:45:00 PM - 3:15:00 PM PST
San Polo 3401B
Most enterprises struggle to scale automation beyond isolated tasks. The next stage is Autonomic IT, where observability and automation converge to create adaptive, self-healing operations. Discover how organizations shift from manual remediation to closed-loop resolution with the ScienceLogic AI Platform, which unifies siloed data and delivers observability and automation to bridge the gap between fragmented scripts and Autonomic IT.
Wednesday, December 10, 2025 / 3:15:00 PM - 3:45:00 PM PST
Level 2 Foyer, Level 3 Foyer, Exhibit Showcase Hall C
Join us for refreshments in a brief break between sessions.
Wednesday, December 10, 2025 / 3:20:00 PM - 3:40:00 PM PST
Exhibit Showcase Theater 1
Explore liquid cooling technology solutions to mitigate AI and HPC unprecedented thermal management and data center density requirements. Understand technology applications, compare technology pros and cons, and uncover solutions to simplify deployment challenges. Chris will highlight simple tactics to select the right partner.
Wednesday, December 10, 2025 / 3:20:00 PM - 3:40:00 PM PST
Exhibit Showcase Theater 2
The future isn't just hybrid, it's agentic. By 2028, non-human traffic—driven by AI agents, IoT, and autonomous workloads—will dominate enterprise networks. This demands an urgent evolution of network & security architectures. Zero Trust and SASE architectures must evolve to secure & optimize new application realities where people, machines, and AI agents interact. Learn how to build a high performing, cloud-native network that delivers seamless protection and speed across every edge and application.
Wednesday, December 10, 2025 / 3:20:00 PM - 3:40:00 PM PST
Exhibit Showcase Theater 3
AI has moved from concept to business necessity, yet enterprises still face operational hurdles. Based on Flexential’s 2025 State of AI Infrastructure Report, gain insights into how IT leaders are addressing infrastructure constraints and talent gaps. This session examines enterprise AI readiness, offering practical benchmarks and strategies to help organizations prepare for data-driven innovation.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Zeno 4610
Over three-quarters of organizations use a multicloud approach, which creates organizational and technical complexities. In this session, we will offer pragmatic recommendations for governing, operating and securing workloads across multiple cloud providers. Additionally, we will explain how to best integrate a multicloud strategy into your cloud operating model and teams.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Venetian Ballroom E
Broadcom's acquisition of VMware has increased prices, uncertainty and risks. Many VMware customers are looking for alternatives. We discuss a detailed, step-by-step plan for migrating off VMware. This includes scoping the move, selecting alternatives, designing and sizing, replacing missing capabilities, migrating VMs, optimizing both new and any remaining VMware environments, and translating operations.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Marcello 4505
Beyond the question of when a cyberattack will occur, the focus has shifted to how often it will occur. Backup and data protection platform solutions are rapidly innovating to improve readiness and respond to the ever-evolving cyberattack threats. In this session, we will share insights on the latest advancements to better protect backup data, improve cyberattack detection and accelerate recovery options.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Murano 3201B
Infrastructure and IT operations leaders who proactively account for key technical debt management mistakes witness reduced levels of debt in the future. I&O leaders can come away from this session with an understanding of how their peers (Humana), (Intel), (Registrars of Scotland) overcame critical roadblocks for a successful technical debt management program.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Lido 3001B
GenAI empowers organizations to innovate, optimize operations and deliver value. However, the "build, buy or rent" approaches for selecting GenAI infrastructure have become a dilemma due to cost, scalability and control factors. From self-hosted stacks to neoclouds (GPUaaS), this session will equip you with the knowledge to make informed decisions tailored to your organization's needs.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Venetian Ballroom G
As GenAI and agentic AI evolve and impact on infrastructure and operational domains, what is the future of Reliability and practices such as Site Reliability Engineering in an AI agent world and how can an infrastructure and operations leaders be ready for this future.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Venetian Ballroom D
Infrastructure platform engineering is the future of I&O. It is a modern infrastructure delivery approach that involves leveraging software engineering practices with a product model to deliver reliable, secure and scalable infrastructure platform. The platforms are offered via self-service or API. This session will cover the three critical keys to success: roles, skills and training.
Wednesday, December 10, 2025 / 3:45:00 PM - 4:15:00 PM PST
Marcello 4401B
Virtual desktops are a critical digital workplace technology for most organizations, but solutions can be costly and complex. This session will provide insights into key technology and operational trends that Gartner observes in the desktop-as-a-service (DaaS) and on-premises virtual desktop infrastructures. The session will answer if it is possible to work with a virtual desktop.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Zeno 4610
Discover the power of hybrid cloud storage, which integrates on-premises, edge and public cloud environments. This session covers how to overcome integration challenges and explores six common use cases. Learn about key vendors and products, and how to enable AI and GenAI workloads for a hybrid cloud future. Gain insights into best practices for selecting providers and uncover case studies from your peers.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Lido 3001B
Hybrid cloud architectures, which blend on-premises infrastructure with public and private cloud environments, introduce unique challenges for DR planning, testing and execution. This session explores the technical intricacies of designing, implementing and validating DR strategies in hybrid deployments, where data sovereignty, latency and interoperability demands collide.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Venetian Ballroom G
Gartner's state of zero-trust survey shows that the majority of organizations are adopting zero trust, but there remain key challenges to success, including how to scope zero trust and how to measure success. This session will present a defined scope that can be utilized and discuss how to use outcome-driven metrics to report on the success of the program.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Marcello 4401B
The pressure on I&O leaders to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this session to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver immediate value and better positioning for the future.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Marcello 4505
The impact of AI in I&O is steadily increasing, yet organizations are struggling to demonstrate value, protect their data from AI, improve AI skills and literacy, and encourage their employees to adopt at scale. This session explores the top four AI ingredients and seeks to empower I&O leaders to craft the perfect recipe for AI success.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Venetian Ballroom E
Agentic AI will transform I&O by autonomously handling tasks like resource allocation, security and system optimization. It predicts and resolves issues in real time, cutting downtime and reducing human errors. Automating routine processes and adapting to complex environments, agentic AI boosts efficiency, scalability and resilience, enabling IT teams to focus on innovation and strategic growth.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Venetian Ballroom F
Cloud computing isn't the future, it's the present. If you've spent your career becoming a master of servers, storage, networks and databases — then you've got what it takes to apply that foundation to serverless platforms, containers and infrastructure as code. But the path forward isn't always immediately obvious. This breakout session will explore the skills that infrastructure and operations professionals need to focus on to successfully transition their skills from traditional IT to cloud computing.
Wednesday, December 10, 2025 / 4:30:00 PM - 5:00:00 PM PST
Venetian Ballroom D
Discover how shifting the service desk's focus from merely resolving incidents to predicting and preventing them can lead to significant cost reductions and improvements in staff productivity. This session will delve into innovative approaches and techniques that enable CIOs and I&O leaders to transform their service desk into a strategic asset.
Wednesday, December 10, 2025 / 5:00:00 PM - 6:30:00 PM PST
Exhibit Showcase
Join us for a networking reception on the Exhibit Showcase where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a theater session to see technology in action.
Wednesday, December 10, 2025 / 5:10:00 PM - 5:30:00 PM PST
Exhibit Showcase Theater 2
Enterprises are rethinking MFT as a core component of their automation strategy. This session explores key considerations—security, scalability, hybrid IT alignment, and real-time orchestration—that large organizations weigh when building resilient, future-ready platforms for secure data movement.
Wednesday, December 10, 2025 / 5:10:00 PM - 5:30:00 PM PST
Exhibit Showcase Theater 3
Sonny’s Enterprises, the global leader in conveyorized car wash equipment, is redefining car washing with edge AI. Learn how Sonny’s uses intelligent edge technology to streamline operations and elevate customer experiences with personalized services. ZEDEDA’s platform powers this transformation, delivering the orchestrated services and zero trust security that accelerate innovation, speed time-to-market, and enable continuous service delivery.
Wednesday, December 10, 2025 / 5:35:00 PM - 5:55:00 PM PST
Exhibit Showcase Theater 1
It’s an axiom in the industry that we should automate away toil. But there are tradeoffs! Should some processes remain manual? This session addresses how to find a balance of manual processes and automation in order to improve product delivery timelines while ensuring future velocity isn’t ruined. We explore how that balance moved as Honeycomb built our new self-hosted BYOC product and as AI changes the costs of code.
Wednesday, December 10, 2025 / 5:35:00 PM - 5:55:00 PM PST
Exhibit Showcase Theater 2
From AI Infrastructure and LLM's to Agentic Workflows, organizations are racing to realize the value of AI in their operations. Learn how your peers are leveraging their observability investments to ensure their path to production is performant.
Wednesday, December 10, 2025 / 5:35:00 PM - 5:55:00 PM PST
Exhibit Showcase Theater 3
The observability stack is collapsing under its own weight. Built for human troubleshooting, the “store-everything” model is failing modern systems, AI agents, and budgets. This session introduces Active Telemetry—an architecture that enriches data before storage to cut cost, accelerate root cause analysis, and deliver real-time insight for both humans and AI.
Wednesday, December 10, 2025 / 6:00:00 PM - 6:20:00 PM PST
Exhibit Showcase Theater 1
Cloud adoption has brought agility and cost efficiency. Now, AI enhances this foundation with automation, intelligence, and predictive insights. This session highlights how YASH Technologies modernized a multicloud environment using AI-led automation, predictive FinOps, and secure governance, achieving measurable outcomes—reducing costs, boosting resilience, and speeding innovation.
Wednesday, December 10, 2025 / 6:00:00 PM - 6:20:00 PM PST
Exhibit Showcase Theater 2
AI investments often fail to deliver business impact due to siloed systems, rising complexity, and processes that never worked seamlessly. ScriptRunner’s approach with Agentic Automation for Microsoft ecosystems delivers policy-driven execution deep into Microsoft and hybrid ecosystems. Learn how global enterprises can accelerate time-to-value, remove barriers for the use of Agentic Automation, and restore governance.
Wednesday, December 10, 2025 / 6:00:00 PM - 6:20:00 PM PST
Exhibit Showcase Theater 3
Dev[Sec]Ops were meant to end silos, yet 20 years later we are still navigating fragmented teams, tool sprawl, and inconsistent processes. Join Perforce Executive CTO Anjali Arora to: Unpack the hidden bottlenecks lurking in your workflows. See how tool sprawl – and shadow IT - quietly undermines collaboration. Explore how unified platform engineering, AI insights, and governance-led automation can help teams deconstruct silos, once and all.
Wednesday, December 10, 2025 / 6:30:00 PM - 8:00:00 PM PST
Sugarcane (PDR)
Coming Soon!
Thursday, December 11, 2025 / 7:00:00 AM - 9:00:00 AM PST
Hall D
Join other attendees for breakfast before the day's sessions.
Thursday, December 11, 2025 / 7:00:00 AM - 3:45:00 PM PST
Hall C
In today’s fast-paced digital landscape, making the right technology decisions can feel overwhelming. Stay informed and stay ahead with Gartner Peer Insights with access to over 770,000 verified, real-time peer reviews from over 850 markets and more than 29,000 products and services. Stop by our booth to learn more about how Peer Insights can help you make smarter technology decisions — plus, write a review and receive a gift!
Thursday, December 11, 2025 / 7:00:00 AM - 3:45:00 PM PST
Hall C
Discover cutting-edge tools and insights at the Gartner Showcase. Visit our demo space for a personalized walkthrough of our insights platform and learn how Gartner's benchmarking, diagnostics and tools can help you make faster, smarter decisions on your mission-critical priorities.
Thursday, December 11, 2025 / 7:00:00 AM - 3:45:00 PM PST
Veronese 2401B
Registration and Information hours for the day.
Thursday, December 11, 2025 / 9:00:00 AM - 9:45:00 AM PST
Venetian Ballroom D
In an era of relentless change and uncertainty, your greatest leadership asset isn’t technology — it’s your ability to be a clear, steady signal that cultivates human potential. This keynote will show you how to lead like a lighthouse: not by controlling the storm, but by empowering your teams to navigate it with confidence, curiosity, and resilience.
Thursday, December 11, 2025 / 9:45:00 AM - 10:15:00 AM PST
Level 2 Foyer, Level 3 Foyer, Exhibit Showcase Hall C
Join us for refreshments in a brief break between sessions.
Thursday, December 11, 2025 / 9:45:00 AM - 1:45:00 PM PST
Exhibit Showcase
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.
Thursday, December 11, 2025 / 9:45:00 AM - 4:30:00 PM PST
Central Hub
Get ready to shift into high gear with the Ferrari F1 Simulator, a pulse-pounding experience brought to you by HCL BigFix. Step into the cockpit and feel the precision and control that define Ferrari’s pursuit of performance. As you chase the perfect lap, discover how HCL BigFix delivers Ferrari-grade performance to enterprise operations. Built for speed, engineered for resilience, powered by intelligent automation.
Thursday, December 11, 2025 / 9:50:00 AM - 10:10:00 AM PST
Exhibit Showcase Theater 1
Learn how you can leverage best practices in asset disposition to improve data protection, attain ESG goals, and maximize return. Key Takeaways: - Maximize Data Security through highly certified, vertically integrated IT asset disposition. - Achieve ESG Goals leveraging verified carbon emissions reporting. - Realize ROI by implementing strategies that can turn your ITAD program into a profit driver.
Thursday, December 11, 2025 / 9:50:00 AM - 10:10:00 AM PST
Exhibit Showcase Theater 2
I&O leaders face mounting pressure from AI initiatives to tame decades of data sprawl. In this session, discover how leading organizations—from a Fortune 100 media company to a business delivering content globally—unified their storage architecture, achieving greater performance and flexibility while reducing storage costs by up to 80%. Leave with a new perspective on achieving hero status with industry-leading price-to-performance storage today.
Thursday, December 11, 2025 / 9:50:00 AM - 10:10:00 AM PST
Exhibit Showcase Theater 3
Bill Hineline is Field CTO at Chronosphere, where he helps organizations align observability strategies with business outcomes. With over two decades of experience across engineering, operations, and digital transformation, he brings a practitioner's perspective to solving challenges of scale, cost, and complexity. A frequent speaker and Forbes contributor, Bill advises enterprises on connecting observability practices to measurable value.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Marcello 4505
Discover the transformative power of distributed hybrid infrastructure (DHI) and hybrid cloud. This session will delve into cutting-edge hybrid cloud vendors and products that deliver cloud-native principles both on-premises and at the edge. Unleash the strategic benefits of DHI, empowering IT and operations teams to standardize operations, maintain SLAs and accommodate diverse workloads seamlessly, anywhere.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Lido 3001B
Running AI workloads requires fast and efficient data transfer to and between GPUs, often exceeding traditional data center network speeds. Innovations in InfiniBand, ultra-accelerated links, and lossless Ethernet are enabling new AI network fabrics for enhanced training and inference. This talk will help organizations choose the right options to meet their specific needs.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Murano 3201B
GenAI costs can rapidly escalate due to poor architectural decisions, a lack of operational know-how and inadequate governance. In this session, we outline the top ten best practices that D&A leaders can adopt to optimize costs, enabling them to achieve quicker business value and operational efficiency.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Venetian Ballroom G
Most enterprises continue to mature their network security policies and address the obvious vulnerabilities. The business risks are real as the average cost of security data breach is over $4.5 million per incident. This presentation looks at five evolving internal and external enterprise cybersecurity threats that I&O leaders don’t realize may already exist on in their enterprise and why they must do now to prevent them.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Venetian Ballroom E
I&O leaders have little time, skills and budget to track emerging trends and the full impact of those on infrastructure and operations. I&O leaders should use this research to identify which of the top trends are most likely to impact their organization and implement effective tactics to respond. Trends to be covered relate to both infrastructure and operational issues.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Venetian Ballroom D
Explore five technology trends poised to redefine your AI infrastructure strategy. This session equips I&O leaders with insights to anticipate change, align investments and future-proof their architecture — ensuring their infrastructure strategy is ready to support the evolving AI demands and deliver a competitive advantage.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Venetian Ballroom F
AI agents are the latest development in AI for IT operations, and nearly all vendors support their development and implementation. While they hold great potential for IT operations, they also have some downsides. This session will help IT operations leaders understand the different types of agents, recognize how they can add value and identify how to manage their risks.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Marcello 4401B
AI is transforming IT insourcing and outsourcing by automating routine tasks, optimizing workflows, and enabling predictive maintenance. This reduces costs and reliance on external vendors, while increasing efficiency and control for insourced teams. Outsourcing providers are leveraging AI to offer smarter, faster, and more scalable solutions, reshaping service delivery models.
Thursday, December 11, 2025 / 10:15:00 AM - 10:45:00 AM PST
Zeno 4610
We live in a volatile and uncertain economic world, but the one thing that is universally true is the need to continually reduce costs. Digital workplace infrastructure and operations leaders have the ability - and expectation - to run their organizations as cost-efficiently as possible. This session focuses on the top 5 steps you can take now to achieve a cost-efficient future.
Thursday, December 11, 2025 / 10:15:00 AM - 10:35:00 AM PST
Exhibit Showcase Theater 1
AI applications in IT service management are tools that use AI to augment and extend ITSM workflows, offering intelligent advice and actions for I&O leaders and their IT support teams. This session will provide valuable market insights and guidance on critical capabilities that can be leveraged to optimize service desk practices.
Thursday, December 11, 2025 / 10:15:00 AM - 10:35:00 AM PST
Exhibit Showcase Theater 2
Review the latest Magic Quadrant for DEX tools! DEX tools help measure and continually improve the digital employee experience and are becoming more important as enablers of human-centric IT, automation and scale. Learn which vendor best fits your goals to shift from reactive to proactive.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom E
Achieving true enterprise observability requires a unified strategy, not just technology. This session provides IT leaders and senior practitioners with pragmatic guidance to build and scale an observability framework that delivers measurable outcomes. Drawing on enterprise experience, we cut through buzzwords and highlight proven practices that drive resilience, reduce complexity, and align with future business needs.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom F
Technology is now a deeply interconnected ecosystem, accelerated by AI, yet many organizations still manage cost and value through fragmented ITAM and FinOps efforts—creating growing gaps and inefficiencies. Join Ron Brill and Rob Martin to learn how leading organizations are unifying these practices to gain better insights, make smarter decisions, and improve cost and value outcomes across their technology estate.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Venetian Ballroom G
Organizations are moving from reactive service models to intelligent operations. Yet as they adopt cloud, data, and AI platforms, each one introduces its own orchestrator. The next frontier is orchestrating across systems, domains, and orchestrators themselves. This session explores a modern strategy to: - Automate across hybrid environments - Bridge data, AI, and business workflows - Turn fragmented orchestration into connected execution
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Murano 3201B
Incomplete discovery data introduces IT blind spots, slowing down troubleshooting, driving up costs, and leaving security gaps. In this session, you'll learn practical strategies for achieving an accurate and timely CMDB to reduce MTTR, power AI and automation, improve service quality, and strengthen security. We'll share a real-world customer example that will demonstrate how to improve discovery without disrupting your existing environment.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Zeno 4610
Today's approach for secure access breeds operational fragility and tool sprawl. This session outlines a modern blueprint for replacing that complexity with a platform built on modern encryption and identity. We will share best practices, including how a customer achieved a 90% reduction in time spent on user access and management tasks. Learn actionable steps to unify access for users, devices, and workloads while reducing operational fragility.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
Lido 3001B
AI initiatives stall when networks can’t keep pace. Learn how to modernize without disrupting your stack using a secure, cloud-delivered fabric built for hyper-distributed environments. As leaders face 2026’s challenges—data sovereignty, edge AI, M&A, and lean global teams—discover how a zero-trust, cloud-delivered network enforces seamless data residency, supports hyper-distributed AI workloads, and provide secure global connectivity on-demand.
Thursday, December 11, 2025 / 11:00:00 AM - 11:30:00 AM PST
San Polo 3401B
IT Ops is under pressure to support growing workloads without growing the team. AI now offers a practical path forward. Console's AI-native ITSM resolves 50–80% of repetitive requests automatically, letting teams like Ramp, Scale AI, and Cursor keep headcount flat while workloads rise. Learn the patterns behind this shift and how to introduce AI without increasing operational risk.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Zeno 4610
Many IT teams struggle with consistent and precise workload placement decisions in their ever-expanding, hybrid and multicloud environment, often resulting in unnecessary risks and costs. This session will outline the importance of having a clearly defined placement policy and the critical decision factors that must be considered.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Marcello 4505
CIOs and I&O leaders are exploring potential alternatives for VMware, acquired by Broadcom 18 months ago, with some of them being in various stages of transition. The size and scale of midsize enterprises impact the viability of specific solutions and vendors as well as migration times. In this session, we will share adoption trends, motivating factors and timelines.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom F
AI and generative AI are more costly for vendors to deliver than a typical software or SaaS application. This creates margin risk for vendors, who pass it on to unsuspecting customers via pricing and packaging. Attend this session to learn the four ways you can mitigate risks and prevent a costly budget shock.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Murano 3201B
Organizations around the world are adopting AI for business transformation and according to a Gartner survey, over 74% plan to purchase security tools for AI risk mitigation. This session will discuss the best practices for I&O leaders to effectively defend against AI risks and identify the right tools for investment.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Marcello 4401B
With a new CIO comes new priorities and strategic intentions that impact the I&O organization. In this session, learn tactics to help the new CIO avoid pitfalls when making changes impacting the I&O workforce. We’ll explore change pitfalls and how to overcome them, including creating a clear partnerships with the CIO, preparing the I&O workforce for change, and elevating your leadership
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Lido 3001B
Hyperscale cloud providers have more than a hundred services and keep introducing more. They may release thousands of changes each year. How do you handle the developer and data scientist demand for new services, especially for AI, and keep up with service upgrade, deprecation and retirement notices? In this session, you’ll learn best practices for governing and managing cloud provider portfolios and service life cycles.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom E
In today's fast-paced digital landscape, network modernization is essential but comes with challenges. Join this session to discover the top five lessons learned from successful projects and the pitfalls to avoid. This session offers strategic insights on aligning upgrades with business goals, engaging stakeholders, and integrating innovative technologies to enhance network resilience and efficiency.
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom G
Infrastucture and Operations leaders often struggle to firstly adopt successful agile ways of working and to also then build on this in their teams to deliver on the expected iterative product mindsets as they adopt more of a platform led delivery model of their services. This session helps set and build on the agile practices foundations to enable a product iterative led approach
Thursday, December 11, 2025 / 11:45:00 AM - 12:15:00 PM PST
Venetian Ballroom D
For many years, there have been predictions that the IT service desk would become extinct. While the IT service desk has managed to survive such predictions, recent developments in generative AI and agentic AI pose a serious threat to its function. This session will provide insights into future scenarios for the IT service desk and how to plan for your desired state of IT support.
Thursday, December 11, 2025 / 12:15:00 PM - 1:45:00 PM PST
Hall D
Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.
Thursday, December 11, 2025 / 12:30:00 PM - 12:50:00 PM PST
Exhibit Showcase Theater 1
Learn how AI can safely be used to increase the efficiency of your team while deploying and managing VMs, servers, networks, and storage, at scale. We will be covering the MetalSoft new AI’s Agents: Monitoring and Automatic troubleshooting Agent and our Operations Assistant, describing their capabilities, but also how safety and security are enforced, with human-in-the-loop strategies and air-gapped deployments.
Thursday, December 11, 2025 / 12:30:00 PM - 12:50:00 PM PST
Exhibit Showcase Theater 2
The promise of using AI for NetOps and SecOps is tantalizing, but what are the limitations that will prevent this from happening? There are many companies pushing AI solutions, yet they don't yet have valid business cases that have merit. Join this session to learn about how NetOps and SecOps can be optimized to speed understanding of network operations and automate troubleshooting activities to arrive at plain-English root-cause resolutions.
Thursday, December 11, 2025 / 12:30:00 PM - 12:50:00 PM PST
Exhibit Showcase Theater 3
Most organizations overspend on observability, facing hidden costs from extended MTTR, fragmented stacks, and ballooning storage. This session explores how distributed data, per-second visibility, and Agentic AI can cut costs, speed up troubleshooting, and prevent costly outages, offering a practical roadmap to smarter, more efficient observability.
Thursday, December 11, 2025 / 12:55:00 PM - 1:15:00 PM PST
Exhibit Showcase Theater 2
Desktop Linux market share is up to 5% and climbing, meaning every organization has some Linux computers (whether they admit it publicly or not). In this talk, Mike will share how device management has changed, and how enterprises like a top chipmaker, a networking giant, and a major bank are navigating the new landscape this year.
Thursday, December 11, 2025 / 12:55:00 PM - 1:15:00 PM PST
Exhibit Showcase Theater 3
An M&A data migration revealed an unexpected solution to Assa Abloy’s biggest data challenge. Learn how migrating data from an existing CTERA hybrid cloud environment led to its adoption across the enterprise. They tamed large file sprawl (CAD, video, 3D renderings), eliminated shadow IT, and unified their data fabric into a single, scalable namespace, turning a tactical necessity into a strategic win for security, performance, and scalability.
Thursday, December 11, 2025 / 1:20:00 PM - 1:40:00 PM PST
Exhibit Showcase Theater 1
SaaS sprawl once overwhelmed IT with duplication, hidden costs, and compliance risk. Now, the same patterns are emerging with AI tools and shadow AI — employees adopting GenAI platforms without oversight, creating new cost, security, and governance blind spots. This session explores how I&O and FinOps leaders can apply proven SaaS Management practices to AI adoption, treating AI like SaaS to achieve visibility, control, and value realization.
Thursday, December 11, 2025 / 1:20:00 PM - 1:40:00 PM PST
Exhibit Showcase Theater 3
CIOs don’t have a funding problem—they have a waste problem. Millions are lost yearly to unused licenses and idle resources. Unifying ITAM and FinOps reveals hidden funds, enabling self-funded AI and innovation without waiting for the next budget cycle.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Murano 3201B
Cloud storage costs continue to rise due to overprovisioned volumes, stale data and inconsistent tiering. This session presents a practical playbook to address these challenges with a two-phase approach: quarterly cleanup for immediate cost relief, followed by continuous automation using cloud-native tools. Learn how I&O leaders can shift from reactive fixes to scalable, policy-enforced optimization.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Venetian Ballroom D
Explore proactive approaches to SaaS resilience, acknowledging that traditional disaster recovery methods are largely ineffective in SaaS environments. This session offers innovative guidance on creating contingency plans, assessing provider resilience and implementing governance practices to ensure continuity and mitigate risks effectively.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Marcello 4401B
Gartner clients are facing increasing pressure to optimize expenditures, and major opportunities exist in reducing spend within enterprise networks. I&O networking leaders can optimize their network investments by 40% (and more) by using the dozen pragmatic techniques outlined in this presentation.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Venetian Ballroom G
This session will discuss the evolution of Microsoft Office into Microsoft 365, and the security, identity and compliance features that all organizations must implement. We will discuss third-party options as well as the built-in native Microsoft features along with the strengths and weaknesses of each.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Lido 3001B
Expertise provided by the I&O discipline remains essential to delivering resilient, cost-optimized infrastructure; however the value proposition delivered with IPE adoption is often too technical and complex. This results in the message being disregarded before platform owners consider what their teams truly need. Join this breakout session and discover the power of storytelling and how to craft a compelling narrative to increase your IPE adoption.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Marcello 4505
Organizations aiming to leverage generative AI face a wide array of choices, including SaaS, Cloud APIs, PaaS, IaaS and self-hosting, each with its own unique pros and cons. In this session, we demystify these options to enable IT leaders to make informed decisions that optimize their competing objectives of time-to-value, control, feasibility and cost.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Venetian Ballroom E
Observability costs are escalating out of control, with 44% of Gartner clients now spending more than $1M per year on observability, up from 36%. Technical and procurement teams express frustration but lack direction on how to rein in spending. This session will show you how 5 practical steps that I&O leaders can use to optimize spend while increasing the business value of observability.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Zeno 4610
In today's talent landscape, CIOs and IT leaders must shift from traditional, job-based talent management to a dynamic, skills-based approach to build a more resilient workforce. This session will explore how to identify, assess and cultivate the skills the IT organization needs to thrive. By focusing on skills, CIOs and IT leaders can unlock the hidden potential within their IT teams and stay ahead of the curve in the ever-changing world of technology.
Thursday, December 11, 2025 / 1:45:00 PM - 2:15:00 PM PST
Venetian Ballroom F
Identify the AI use cases relevant to IT support in infrastructure and operations and reveal which of these will transform tomorrow. I&O leaders can use this information to identify the best AI for ITSM use cases for their IT service desk organizations, based on use case feasibility and business value.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Marcello 4505
Generative AI revolutionizes cloud operations by automating complex tasks, enhancing efficiency and reducing costs. It optimizes resource allocation and personalizes user experiences. By leveraging AI-driven insights, I&O leaders can streamline operations, improve scalability and ensure robust security, driving innovation and competitive advantage in the cloud ecosystem. Join this session to know more.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom D
Global enterprises are facing the challenge of rapidly increasing electricity consumption driven by AI and GenAI, which threatens to disrupt energy availability and lead to shortages. In this session, we discuss the actions CIOs and I&O leaders can take to adapt to potential cost increases driven by volatile energy pricing.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom F
Gartner research reveals that 79% of technology purchases are regretted. This session provides five practices to adopt that replace risk-averse, process-intensive buying with agile buying, a critical business capability for strategic execution. IT organizations must leverage insights from experienced providers to best achieve strategic outcomes.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom E
Organizations have had to rethink traditional backup infrastructure and invest in technology that provides the best chance of protecting corporate data and recovering from devastating cyber events. This session will provide guidance steps on the recovery strategies and infrastructure required to enhance cyber resilience.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Lido 3001B
Conflicts between a CISO and CIO can arise due to differing priorities, responsibilities and perspectives within an organization. CISOs focus on security and risk management, while CIOs prioritize IT operations and innovation. Budget allocation, reporting structures and strategic alignment often clash, requiring collaboration, communication and role clarity to resolve.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Marcello 4401B
The complexity of modern networks demands innovative solutions. AI and automation hold the key to transforming network management. Join this session to discover how to select and integrate AI-driven tools to boost operational efficiency and performance, supported by real-world case studies that demonstrate tangible benefits and future-proof your strategy.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Zeno 4610
AI is reshaping how teams detect, prioritize and respond to incidents across complex environments. This session explores the real-world impact of AI in observability solutions today, the common challenges teams face when adapting and early insights to prepare for the next evolution of AI-driven observability.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Murano 3201B
Scaling cloud adoption within an organization is like conducting a symphony orchestra — success depends on the seamless collaboration of diverse teams, each playing their part in harmony. At the heart of this orchestration lies the cloud center of excellence, guiding the ensemble to a masterful performance. In this session, discover how the CCOE evolves within organizations, its pivotal role in cloud governance and platform operations, and its alignment with modern cloud operating models.
Thursday, December 11, 2025 / 2:30:00 PM - 3:00:00 PM PST
Venetian Ballroom G
Gartner research shows that only 25% of organizations achieve meaningful value from their CMDB. This data shows that most organizations do not understand the fundamentals to achieve success: aligning the data in the CMDB to key business objectives, focusing on relationships between configuration items, distributing data ownership and implementing effective maintenance processes.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom D
Containers and Kubernetes are the foundation for new cloud-native applications, and interest is growing in technologies like KubeVirt to manage VMs using Kubernetes as an alternative to Broadcom (VMware). This session will provide CIOs with guidance for embracing new technologies, sourcing approaches and operations to modernize their infrastructure to improve agility and gain access to greater levels of innovation.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Lido 3001B
I&O leaders are facing an almost impossible challenge. They must continue to support business growth, while at the same time they must also reduce operating expenses. Uncontrolled SaaS application expense drains the organization's budgets and hinders their ability to invest in critical growth enablers. This session presents SaaS management platforms as a critical strategic enabler for success.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom F
Vendor costs don’t stop when the contract is signed. This session offers insights and perspectives on how postcontract management of vendors can create value and savings well beyond the negotiation stage.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom G
Discover how structured patch management processes can enhance confidence, maintain business continuity, and secure your environment. Learn strategies to integrate patching within broader workflows, automate effectively and prioritize security needs. Join us to transform your patch management approach!
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Venetian Ballroom E
As AI continues to evolve, it can feel overwhelming for I&O leaders to keep up with the constant changes. This session will guide you on how I&O leaders can use the PACE (Planning, Adoption, Communication and Enablement) framework to stay updated with the changes in the AI space, drive adoption among their I&O teams and enable the business.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Murano 3201B
Edge computing is a part of an enterprise’s digital transformation. We lay out seven steps in the digital edge journey, along with business benefits, use cases, challenges, technologies and actions to take. Edge AI will become predominant, including generative AI and edge AI agents. Where is your enterprise on the Digital Edge Maturity Model today? Are you driving or being driven?
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Marcello 4401B
AI and GenAI have been a hot topic of discussion in network operations for several years. But what is the end game? The future of network operations will be driven by more agentic AI and autonomous systems that communicate with each other and make decisions. But it won't be without its obstacles. In this session, we will discuss what we expect the future to be, and the benefits, challenges and actions to take now.
Thursday, December 11, 2025 / 3:15:00 PM - 3:45:00 PM PST
Zeno 4610
Every time an employee uses GenAI, the compute costs for that generated response is calculated in "tokens." To assist the organization's GenAI and FinOps goals, the end-user services team plays a critical role in educating employees on when and when not to use GenAI, and in supplying employees with standard prompts to improve their results the first time. This session will provide frameworks and guidance for training employees to use GenAI efficiently.