All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience, and innovation—while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.

Hear from Gartner experts as they describe the Gartner IT Infrastructure, Operations & Cloud Strategies Conference in one word. 
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Tuesday, December 09, 2025

09:30 AM - 10:15 AM PST

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Paul Delory, VP Analyst, Gartner
Autumn Stanish, Director Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

11:00 AM - 11:45 AM PST

Ask the Expert: What are the Pros and Cons of Fixed Price Versus T&M models in an Agile World
Sundar Viswanathan, Sr Director Analyst, Gartner
Most clients choose time and materials commercial models for their IT services deals. However, when they opt for a fixed-price model, they often struggle to manage the deliverables effectively. This session will outline the pros and cons of each commercial model, and guide on when and how to apply them, including insights into the more sophisticated outcome-based model. ... Show More Show Less

11:00 AM - 11:30 AM PST

Elevating Infrastructure & Operations to the Boardroom
Mike Cisek, VP Analyst, Gartner
CIOs and I&O leaders feel that boardroom stakeholders often overlook crucial IT infrastructure and operations issues. To address this, CIOs and I&O leaders should strategically introduce these topics in boardroom discussions, highlighting their importance and establishing clear connections to both tangible and intangible business priorities. ... Show More Show Less

11:00 AM - 11:30 AM PST

Prepare for Your Next Major Software and SaaS Renewal Negotiation With Gartner’s 5-Phase Approach
Hannah Decker, Director Analyst, Gartner
Software and SaaS vendors are increasing prices by 30% or more at renewal. Organizations that fail to effectively prepare for critical renewals face significant unbudgeted costs and reduced value. This session will guide CIOs through Gartner's five-phase approach to renewal negotiations, enabling them to lead their teams in effectively preparing for their next major renewal negotiation. This will help mitigate vendor lock-in, optimize costs and increase the value received from their vendors. ... Show More Show Less

11:00 AM - 11:30 AM PST

How to Successfully Adopt Agentic AI in Observability to Realize Value
Matt Crossley, Sr Director Analyst, Gartner
Observability platforms are increasingly implementing intelligent agents to optimize or automate workflows with promises of productivity boosts and cost reduction. But what is realistic, and more importantly, how do you realize these benefits? This session will discuss best practices for adopting this disruptive technology, dealing with managing risk, cultural and process change, and shifting roles and responsibilities. ... Show More Show Less

12:30 PM - 01:00 PM PST

Strategic Roadmap for Digital Workplace Infrastructure and IT Operations
Tom Cipolla, VP Analyst, Gartner
A successful digital workplace infrastructure and operations strategy requires a cost-effective balance between hardware, software, employee support and cybersecurity while focusing on improving the digital employee experience. This session will outline a strategic roadmap to better enable employees and streamline operations. ... Show More Show Less

12:30 PM - 01:00 PM PST

Leadership Vision 2026 Infrastructure and Operations
Nathan Hill, Distinguished VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services. ... Show More Show Less

12:30 PM - 01:00 PM PST

Cloud Repatriation — The Reality and the Myth
Jeffrey Hewitt, VP Analyst, Gartner
Media entities report that cloud repatriation, the shift of applications from cloud providers back to on-premises, is a major trend today. This session will provide insights into the actual extent of this movement and the reasons behind repatriating certain applications. Additionally, it will offer recommendations for leveraging the trend of "optimal infrastructure." ... Show More Show Less

12:30 PM - 01:00 PM PST

How to Leverage SAM for Critical Cost Savings
James Smith, Sr Director Analyst, Gartner
Many organizations have invested in SAM or plan to invest. However, organizations are not leveraging SAM capability or data in their quest to cut software costs. In this session learn how cost saving can be achieve with SAM, and the risks of not leveraging SAM. ... Show More Show Less

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“The Gartner conference was filled with an enormous amount of actionable data from true experts in the field. The opportunity to meet with industry peers was also invaluable. I made numerous contacts that will help in my business and my career.”

George Beckinghausen
Cloud Architect, University of Rochester

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