Experience the difference. Meet your peers, talk with experts, build your network, and turn insights into action.
Roger Williams
VP Analyst
Gartner
Speaker Topics
- Cost and Value
- Generative AI, Agentic AI and AI
- Leadership, Organizational and Cultural Change
- IT Infrastructure Management
- I&O Maturity, Strategy and Process Improvement
Speaker Bio
Roger Williams is a Maverick and creative thinker about technology topics with a unique blend of operational experience, framework knowledge and a relentless focus on improvement. He covers CMDB tooling and practices, IT asset management (ITAM) tools and strategies, IT asset discovery and IT service dependency mapping tools, digital platform conductor tools, and approaches to managing infrastructure lifecycles and technical debt. He is also actively researching the future of I&O, measuring I&O value and implications of generative AI for I&O. Mr. Williams' focus is on helping clients get more value from their technology investments now and in the future.
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Sessions
Tuesday, December 09, 2025 02:30 PM - 04:00 PM PST
Senior Leadership Circle Workshop: How to Drive High-Value Maturity Improvements With Your I&O Operating Model
Roger Williams,
VP Analyst, Gartner
The pressure on heads of I&O to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this workshop to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver both value today and better positioning for tomorrow.
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Wednesday, December 10, 2025 10:30 AM - 11:00 AM PST
Get Ready for the Agent-Centric Future of I&O
Roger Williams,
VP Analyst, Gartner
Agentic AI promises transformation, as well as challenges to the management of IT infrastructure and operations. This session outlines key actions I&O leaders must take to reimagine their infrastructures, I&O operating models and information about the overall environment in order for AI agents to provide maximum value to their organization.
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Wednesday, December 10, 2025 02:00 PM - 02:30 PM PST
How to Get Funding for Technical Debt Remediation
Roger Williams,
VP Analyst, Gartner
Reducing technical debt is a longstanding priority for I&O leaders, yet budget proposals for this work often go unfulfilled due to competing priorities and cost pressures. This session will share ways to strengthen proposals that have proven to be successful for securing critical infrastructure modernization investments.
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Wednesday, December 10, 2025 04:30 PM - 05:00 PM PST
How to Drive High Value Maturity Improvements With Your I&O Operating Model
Roger Williams,
VP Analyst, Gartner
The pressure on I&O leaders to change their approach to getting work done continues to intensify. Unfortunately, improvement projects too often fall short of delivering promised benefits. Join this session to get practical guidance on where to target maturity improvement efforts, and how tuning your focus for improvements to your I&O operating model can deliver immediate value and better positioning for the future.
...
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