Dan Schmitz,
Division Chair-Supply Chain Management, Mayo Clinic
Learn how Mayo Clinic Supply Chain Management (SCM) Leadership adaptation ensures the ability to recruit, develop and retain a world class remote workforce enabling Mayo Clinic to minimize administrative space in direct support of Mayo’s “Bold. Forward” strategy to transform healthcare. Leveraging multiple communication methods, focusing on outcomes rather than activities, and enabling flexibility for remote workers yields significant improvement in employee engagement. Intentional adaptation of work processes by the SCM leadership team created the opportunity to fully leverage new tools and technologies to develop and retain staff leading to improved staff retention rate.
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