All 2025 Conference Sessions

Gartner Supply Chain Symposium/Xpo™ 2025 conference dove deep into key topics for CSCOs around risk management and disruption, cost optimization, talent, leadership, AI and more.

Session Take-Aways

Dive into some of the key take-aways you may have missed from Gartner Supply Chain Symposium/Xpo.

Gartner Opening Keynote: Turning Divergence Into Advantage

Speakers:

  • Presented by Ken Chadwick, Distinguished VP, Advisory, Gartner

Key take-aways

  • 75% of CEOs perceive supply chain as their biggest risk, but also view supply chain as their top strategy for delivering resilience.
  • Despite supply chain data visibility being prioritized as a top capability, it is the lowest funded supply chain technology initiative; this needs to change.
  • While 88% of supply chain leaders agree on the positive impact of scenario planning, just 19% are fully integrating it into their supply chain strategies.
  • CSCOs need to build dynamic supply networks that respond to continuously changing conditions and brand partnerships that immerse the supply chain in product and customer outcomes to better shape the strategies that drive profitable growth.
  • To accelerate innovation, identify your organization’s unique tech adoption profile, invest in a diverse portfolio of innovations and enable your team to lead the transition.

Signature Series: CEO Concerns for 2025: The Year of Dynamic Capacity

Speakers:

  • Presented by Thomas O’Connor, VP and Chief of Research, Gartner

Key take-aways

  • Growth remains the top priority of CEOs, with technology gaining as a priority, and cost management declining compared to last year.
  • Geographic expansion is a top growth priority for CEOs, driven by the need to diversify risks in a volatile and uncertain environment.
  • An overwhelming majority of CEOs (74%) think AI will have the most significant impact on their businesses over the next three years.
  • Two-thirds of CEOs say their operating model is not fit for an AI world.
  • 56% of CEOs say they will use AI to de-layer middle management within 5 years.

Signature Series: Supply Chain Technology Trends

Speakers:

  • Presented by Kaitlynn Sommers, Senior Director Analyst, Gartner

Key take-aways

  • The top motivators for new supply chain technology investment include: improving efficiency, revenue and profit growth, and reducing operating costs.
  • The two themes that connect this year’s trends are connectivity and intelligence.
  • The Augmented Connected Workforce leverages digital tools and data management techniques to integrate their interactions with both physical and virtual surroundings.
  • Polyfunctional robots are machines that will be capable of taking on multiple tasks, following human instruction or example without explicit programming or hardware modification.
  • Agentic AI enables a virtual workforce of AI agents that can assist, offload and augment human work or traditional applications.

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Look back at 2025 Conference Sessions
150+ conference sessions were presented at Gartner Supply Chain Symposium/Xpo™ 2025 conference. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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Monday, May 05, 2025

10:00 AM - 10:45 AM EDT

Gartner Opening Keynote: Turning Divergence into Advantage

Ken Chadwick, Distinguished VP, Advisory, Gartner
A new world order or old-world norms? An AI revolution or an AI evolution? Surging growth or global stagnation? Businesses face a set of divergent realities sending mixed signals, drawing attention away from what is most important to deliver value. The supply chain sits at the nexus of these trends and is in a unique position to turn divergence into advantage for the enterprise. Our opening keynote will explore how we experience divergence, and how you can deliver on enterprise ambitions by navigating through the noise, orchestrating dynamic outcomes, and accelerating supply chain innovation. ... Show More Show Less

11:30 AM - 12:15 PM EDT

CSCO Circle Roundtable: Own the Margin: Strategies to Cut Costs and Enable Growth

Sam Berndt, VP, Team Manager, Gartner
CSCOs are under immense pressure to identify continued costs savings within their supply chain operations. Join this roundtable to discuss different strategies to improve organizations' profit margins with fellow CSCOs and supply chain leaders not only through costs savings but operational efficiencies and growth enablement strategies. ... Show More Show Less

11:30 AM - 12:00 PM EDT

The Mandate Effect: How Authentic Sustainability Action Improves Talent and ESG Outcomes

Laura Rainier, Sr Director Analyst, Gartner
Abe Eshkenazi, CEO, Association for Supply Chain Management
A sustainability mandate unlocks performance in ESG and improves talent outcomes. This session will dive into Gartner's collaborative research project with ASCM, which explores the key elements of a sustainability mandate and provides tangible guidance to apply in your supply chain. ... Show More Show Less

11:30 AM - 12:00 PM EDT

How You Can Make Change Stick

Lorraine Gavin, Sr Principal Analyst, Gartner
Change is inevitable, ongoing and endless. But is it making a difference? Supply chain organizations are transforming, but how well are we embedding those changes and shifting the status quo? Join this session to take change from an input to an outcome. ... Show More Show Less

11:30 AM - 12:00 PM EDT

Top Megatrends Shaping the Future of Procurement

Ryan Polk, Sr Director Analyst, Gartner
The journey to transform procurement has never been simple, and new trends add to the complexity leaders must navigate. In this session, we explore the future of procurement by identifying key trends, defining their implications on the function and outlining critical actions procurement leaders must take to stay ahead. ... Show More Show Less

11:30 AM - 12:15 PM EDT

Roundtable: Supply Chain Technology Implementation Lessons Learned

Caleb Thomson, Sr Director Analyst, Gartner
Learn from other Gartner clients what works well and doesn't work in planning and executing supply chain system integration efforts. Discover how to optimally consider both data and organizational readiness to ensure implementation success, with further consideration of implementation partner selection and approach. ... Show More Show Less

11:30 AM - 01:00 PM EDT

Workshop: Logistics Service-Level Agreement Health Check

David Gonzalez, VP Analyst, Gartner
Explore the key drivers, levers and methods within logistics service level agreements to ensure you can develop well-governed and successful long-term relationships that are fit for purpose in a new and unsettled logistics age. Join the session to discuss and learn techniques to develop and improve service-level agreements along with commercial terms. ... Show More Show Less

11:30 AM - 12:15 PM EDT

Roundtable: Building Ecosystems for Cell and Gene Therapy Supply Chains

Maria Nieradka, VP Analyst, Gartner
Cell and gene therapy supply chains are critical to successfully delivering these life-changing therapies to patients. Learn how life science companies are partnering to build capabilities for talent, enhance processes and leverage technology to bring their products to patients. ... Show More Show Less

11:30 AM - 12:00 PM EDT

Quality in 2030: Navigating Turbulent Times to Unlock Growth

Atul Dighe, VP Analyst, Gartner
Discover how to navigate the future of quality management by focusing on three pivotal shifts: strategic repositioning, operational risk alignment and talent development. Learn from real-world examples and gain actionable insights to elevate your quality function as a strategic asset, update risk management, and develop future leaders across the business. ... Show More Show Less

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