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Miguel Cossio
Sr Director Analyst
Gartner
Speaker Topics
- Profitable Growth
Speaker Bio
Miguel Cossio is a Research Sr Director in the Supply Chain Operations team. Miguel focuses on helping procurement leaders deliver greater value by adopting the latest trends in supplier collaboration and innovation, performance management and sustainable procurement.
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Sessions
Monday, May 04, 2026 11:30 AM - 12:00 PM EDT
World-Class Supplier Performance Management: Unpacking What Top Companies Do Differently
Miguel Cossio,
Sr Director Analyst, Gartner
Most organizations define supplier performance too narrowly, measure it in silos, and never connect it to real decisions. This session breaks down four building blocks that top companies use to run effective supplier performance programs, along with actionable steps you can put in place immediately.
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Tuesday, May 05, 2026 01:15 PM - 01:45 PM EDT
Escalation Isn’t a Strategy: A Practical Framework to Get Suppliers to Deliver What You Need
Miguel Cossio,
Sr Director Analyst, Gartner
Organizations are asking suppliers for more: better performance, faster response, more reliable data, and stronger compliance. When suppliers don’t respond, escalation and “more governance” become the default, with limited impact. This session introduces a decision framework to help you pinpoint why behavior isn’t changing and choose the most effective actions to improve outcomes without wasting time on approaches that won’t work.
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