Community Development, Regulation and Licensing Applications Reviews and Ratings
What are Community Development, Regulation and Licensing Applications?
Gartner defines community development, regulation and licensing (CDRL) for state and local government as a market for application technology that supports the automation of permitting, land management, planning, zoning, regulation and licensing. CDRL applications are also provided a SaaS or platform-based subscription license model, where application support and infrastructure provisioning and management are the responsibility of the vendor.
Gartner defines the market for CDRL applications as those in support of community planning, development and regulation functions within state and local governments. CDRL solutions support numerous types of licenses, such as professional, business, driver, hunting/fishing and animal licensing. Permitting solutions support various permissions related to land, resource and facility use, special events, and construction. Inspections and code enforcement ensure adherence to local building codes and the ability to enforce remediation of violations. These solutions may also enable issuance of certificates of occupancy (CofO) when facilities meet expected health, safety and building code standards.
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Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Superion, previously known as SunGard Public Sector, is a company committed to providing software and information technology services. The primary focus is on delivering solutions for local governments, public safety and justice agencies. The company provides services that facilitate the management of information related to finance, human resources, tax, utility billing, citizen engagement, education, and health and human services. Their principal function is to ease the day-to-day functionalities of public sector entities and help their administrative procedures run smoothly and efficiently.
Founded in 1976, CGI provides strategic IT and business consulting services to companies and government organizations around the world. The company's 91,500 employees work across 21 industry sectors in 400 locations. CGI's mission of providing industry and technology expertise to help meet the needs of customers and citizens has resulted in 40+ years of continuous growth.
CSDC is a company focused on improving the efficacy of government operations. The organization does this by updating methods of citizen engagement and automating systems such as licensing, freedom of information, building permitting, and judicial enforcement management. This is achieved through a platform called Amanda, characterized by its flexibility and modern mobile and web usability. The primary goal of CSDC is to make a difference in state and local governments by enhancing their operational effectiveness and efficiency.
Clariti is a technology firm that provides software solutions primarily to aid in community development, permitting, and licensing processes in large and rapidly expanding communities across North America. The firm's innovative platform offers an alternative to traditional systems that often require extensive coding and are difficult to configure, thus posing technology challenges for governmental entities attempting to adapt to their communities' changing needs. With a focus on user control, Clariti's system can be maintained and manipulated simply through clicks rather than coding, easing technical burdens and facilitating enhanced support for citizens and staff alike.
Tyler Technologies is a provider of integrated software and technology services for the public sector. Tyler’s end-to-end solutions empower local, state, and federal government entities to operate efficiently and transparently with residents and each other. By connecting data and processes across disparate systems, Tyler’s solutions transform how clients turn actionable insights into opportunities and solutions for their communities. Tyler has more than 45,000 successful installations across 13,000 locations, with clients in all 50 states, Canada, the Caribbean, Australia, and other international locations.
Infor is a developer of business cloud software, with an emphasis on specific industries such as industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. It aims to provides complete software solutions tailored to these industries, focusing on sustainable operational advantages, faster value realization and security. Infor produces enterprise applications and services designed to meet critical business needs. It also boasts a sizeable workforce and a customer base that extends to over 60,000 organizations across more than 175 countries.
Harris primarily creates essential software solutions catered for various sectors including Public, Healthcare, Utilities, and Private. These services span across North America, Europe, Asia, and Australia. The company operates as a fully owned subsidiary of Constellation Software, Inc.
Cityworks®, established in 1996, aids organizations in the upkeep of public infrastructure, permitting and property to establish smart, secure, and robust communities. The business model is solely constructed on Esri® ArcGIS® technology. The distinctive aspect of the Cityworks web GIS-centric™ platform is its fusion of geodatabase asset inventory with workflow management applications, resource scheduling, and activity prioritization. Cityworks, which has proven reliable and effective over time, is currently assisting more than 700 organizations globally by enhancing operational efficiencies and thus facilitating both time and cost savings.
Accela is a company that focuses on digital transformation in government sectors. Using a combination of cloud-based solutions, the company aims to simplify and expedite the digitalization process. The aim of Accela is to make government services more efficient, effective and accessible for over 275 million citizens globally. The company's software solutions offer an easy-to-use interface which shares data across different departments, while prioritizing security. Through its services, Accela assists government agencies at various stages of their digital evolution, gearing them up for future developments. Accela's headquarters are located in San Ramon, California and it operates through a number of offices worldwide.
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.
Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
e-PlanSoft™ focuses on providing electronic plan review software. The company's offerings cater to both public and private sectors aiming to enhance their plan reviews, thus improving efficiency and potential cost savings. The suite of products offered by e-PlanSoft™ addresses the need for streamlined plan review processes.
Avolve supports state and local governments with purpose-built electronic plan review solutions that streamline permitting and development processes. Its technology enables agencies to manage digital plan submissions, automate review workflows, and improve communication with applicants and internal teams. Avolve’s platform is designed to integrate with permitting systems and accommodate jurisdiction-specific workflows, helping departments improve turnaround times and increase visibility across projects. Serving a range of departments including planning, building, engineering, and public works, Avolve’s tools support informed decision-making and improved community development outcomes.
Escher is a global company that facilitates first and last mile deliveries for Posts, bridging the gap between nearly one billion consumers and worldwide ecommerce networks. The organization supports Postal operators in delivering an improved retail and digital customer experience, instigating fresh sources of income, and achieving innovative delivery economics.
Avolve supports state and local governments with purpose-built electronic plan review solutions that streamline permitting and development processes. Its technology enables agencies to manage digital plan submissions, automate review workflows, and improve communication with applicants and internal teams. Avolve’s platform is designed to integrate with permitting systems and accommodate jurisdiction-specific workflows, helping departments improve turnaround times and increase visibility across projects. Serving a range of departments including planning, building, engineering, and public works, Avolve’s tools support informed decision-making and improved community development outcomes.
Computronix, a company with three decades of history, focuses on delivering high-quality customer service and superior software. Maintaining strong client relationships is vital for Computronix. Recognizing the needs of State, Provincial, and Metro government departments and agencies, Computronix concentrates on designing software solutions that simplify and automate workflow efficiency. To address these specific requirements, the company has developed POSSE Enterprise Work Management, a flexible software solution that can readily adapt to evolving business demands.
Computronix, a company with three decades of history, focuses on delivering high-quality customer service and superior software. Maintaining strong client relationships is vital for Computronix. Recognizing the needs of State, Provincial, and Metro government departments and agencies, Computronix concentrates on designing software solutions that simplify and automate workflow efficiency. To address these specific requirements, the company has developed POSSE Enterprise Work Management, a flexible software solution that can readily adapt to evolving business demands.
Computronix, a company with three decades of history, focuses on delivering high-quality customer service and superior software. Maintaining strong client relationships is vital for Computronix. Recognizing the needs of State, Provincial, and Metro government departments and agencies, Computronix concentrates on designing software solutions that simplify and automate workflow efficiency. To address these specific requirements, the company has developed POSSE Enterprise Work Management, a flexible software solution that can readily adapt to evolving business demands.
Avolve supports state and local governments with purpose-built electronic plan review solutions that streamline permitting and development processes. Its technology enables agencies to manage digital plan submissions, automate review workflows, and improve communication with applicants and internal teams. Avolve’s platform is designed to integrate with permitting systems and accommodate jurisdiction-specific workflows, helping departments improve turnaround times and increase visibility across projects. Serving a range of departments including planning, building, engineering, and public works, Avolve’s tools support informed decision-making and improved community development outcomes.
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning.
SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.