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Logo of Appian Platform

Appian Platform

byAppian
in
4.5
2025
Market Presence: Enterprise Low-Code Application Platforms, Business Process Automation Tools

Overview

Product Information on Appian Platform

Updated 23rd January 2024

What is Appian Platform?

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Appian Platform Pricing

Appian Platform Product Images

Appian Process Model
Appian Process Model

Overall experience with Appian Platform

Architect
10B - 30B USD, Healthcare and Biotech
FAVORABLE

“Navigating Appian's Usability: The Struggle for Low-Code Efficiency”

4.0
Apr 28, 2025
The technology platform is great, we can set up new processes and deploy them to our production environments within a couple of days. We're also happy with the direction that Appian is moving, with the connected data fabric and potential for AI agents. We are a bit concerned with the pricing models for things like Auto scale and some of the AI tokens. We are forced to pay for things we won't use to their full capacity, just to have the possibility to be able to use them. This is counterintuitive to how other -point cloud tech solutions work.
Business Analyst
1B - 3B USD, Banking
CRITICAL

“Fast to convince business to built solutions ”

3.0
Nov 15, 2023
easy to make changes and show to business to convince the easiness of making big business changes

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Enterprise Low-Code Application Platforms

About Company

Company Description

Updated 10th November 2023

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
McLean, United States
Number of employees
1001 - 5000
Website
https://www.appian.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Appian Platform
Reviewer Insights for: Appian Platform
Deciding Factors: Appian Platform Vs. Market Average
Performance of Appian Platform Across Market Features

Appian Platform Likes & Dislikes

Like

Rapid iteration and data connectivity.

Read Full Review
Like

can sit with a dev to know how to implement solitions

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Like

What I like most about Appian is that it was built from a developers perspective. I also appreciate the constant innovation of the platform and the community they've built around it.

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Dislike

Pricing model. Also, needs to make it friendlier for low code - for example, more forgiving error handling.

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Dislike

built in design makes it restrictive

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Dislike

It's not a dislike, but by nature of the platform, you're limited in what access you have to hardware on mobile devices.

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Peer Discussions

Appian Platform Reviews and Ratings

Showing data for 566 ratings and reviews for Enterprise Low-Code Application Platforms market. View all 814 ratings and reviews across markets for a complete picture.

4.5

(566 Ratings)

Rating Distribution

5 Star
61%
4 Star
34%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Delivery & Execution

5.0

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Last 12 Months
Filter Reviews
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Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Architect
    10B+ USD
    Healthcare and Biotech
    Review Source

    Navigating Appian's Usability: The Struggle for Low-Code Efficiency

    4.0
    Apr 28, 2025
    The technology platform is great, we can set up new processes and deploy them to our production environments within a couple of days. We're also happy with the direction that Appian is moving, with the connected data fabric and potential for AI agents. We are a bit concerned with the pricing models for things like Auto scale and some of the AI tokens. We are forced to pay for things we won't use to their full capacity, just to have the possibility to be able to use them. This is counterintuitive to how other -point cloud tech solutions work.
  • Software Development Manager
    <50M USD
    Transportation
    Review Source

    Appian: A Developer-Centric Innovative Development Platform

    5.0
    Apr 28, 2025
    Appian has been great, not only as a development platform, but as a technology partner.
  • IT MANAGER
    10B+ USD
    Banking
    Review Source

    Appian Low code review

    4.0
    May 7, 2025
    Overall for a low code platform tool it is very good. But for heavy volumes you may experience some performance issues
  • IT
    Gov't/PS/Ed
    Government
    Review Source

    Appian Offers Intuitive Solutions for Developers Regardless of Experience

    5.0
    Apr 29, 2025
    Appian provides easy out of the box solutions for our developers to easily implement no matter their background.
  • Programmer analyst
    <50M USD
    Healthcare and Biotech
    Review Source

    Appian's Strong Support and Ease of Use Highlighted

    4.0
    Apr 28, 2025
    Appian has always been great to work with and has all the documentation a developer needs
...
Showing Result 1-5 of 637

Recommended Gartner Research

  • Critical Capabilities for Enterprise Low-Code Application Platforms
  • Magic Quadrant for Enterprise Low-Code Application Platforms

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