OrbusInfinity

byOrbus Software
in
4.7
Market Presence: Enterprise Architecture ToolsEnterprise Business Process Analysis Tools

Overview

Product Information on OrbusInfinity

Updated 13th October 2025

What is OrbusInfinity?

OrbusInfinity is an enterprise architecture management software designed to assist organizations in visualizing, managing, and optimizing their business processes, technology infrastructure, and IT portfolios. The software supports modeling and analysis of current and future business states, enabling alignment between IT and business objectives. It offers tools for capturing architecture diagrams, repository management, and collaboration among stakeholders to ensure strategic decision-making. OrbusInfinity incorporates features for risk and compliance tracking, reporting, and integration with other enterprise systems, addressing the need for improved governance and transformation planning across complex IT environments.

Overall experience with OrbusInfinity

Enterprise Architect
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

A true market leader in Enterprise Architecture software

5.0
Dec 16, 2025
My experience with Orbus has always been very positive. From the initial stages of engagement, they have been very motivated and keen to work with us as a customer, and that enthusiasm hasn't decreased over the years.
TECHNICAL LEAD FOR SERVICES
50M - 250M USD, Banking
CRITICAL

Cloud migration a disappointment

2.0
Oct 10, 2025
We chose to stay in '22 Orbus due to our belief in its cloud journey, with the promise of more flexible integration capabilities and compatibility with other Lucid Chart (then) on the horizon. Three years on, few of our expectations have come to fruition and the use of the platform has tanked. The integration possibilities through the APIs have remained opaque, with an implicit expectation that customers engage and pay for the services of the vendor in order to make use of them. This is in contradiction to the more open cloud platforms we are used to in other aspects of our business.

About Company

Company Description

Orbus Software is a global provider of cloud software for enterprise transformation. Orbus' SaaS platform, OrbusInfinity, enables customers to navigate complex transformations by providing a centralised digital blueprint driven by enterprise live enterprise data. The platform supports a range of tailored solutions for customers, including Enterprise Architecture, IT Portfolio Management, Strategic Planning and Business Process Analysis. Headquartered in London, Orbus Software has regional offices and teams on the ground in New York, Sydney and Katowice, Poland. More than 600 enterprises globally, across more than 50 countries and a range of industry verticals, are using OrbusInfinity to manage successful enterprise transformations.

Company Details

Company type
Private
Year Founded
2004
Head office location
London, United Kingdom
Number of employees
51 - 200

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OrbusInfinity
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OrbusInfinity Reviews and Ratings

4.7

(553 Ratings)

Rating Distribution

5 Star
64%
4 Star
33%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.7

Product Capabilities

4.5

Last 12 Months
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  • TECHNICAL LEAD FOR SERVICES
    50M-1B USD
    Banking
    Review Source

    Cloud migration a disappointment

    2.0
    Oct 10, 2025
    We chose to stay in '22 Orbus due to our belief in its cloud journey, with the promise of more flexible integration capabilities and compatibility with other Lucid Chart (then) on the horizon. Three years on, few of our expectations have come to fruition and the use of the platform has tanked. The integration possibilities through the APIs have remained opaque, with an implicit expectation that customers engage and pay for the services of the vendor in order to make use of them. This is in contradiction to the more open cloud platforms we are used to in other aspects of our business.
  • Enterprise Architect
    Gov't/PS/Ed
    Government
    Review Source

    A true market leader in Enterprise Architecture software

    5.0
    Dec 16, 2025
    My experience with Orbus has always been very positive. From the initial stages of engagement, they have been very motivated and keen to work with us as a customer, and that enthusiasm hasn't decreased over the years.
  • IT Associate
    50M-1B USD
    Energy and Utilities
    Review Source

    Infinity SaaS is meeting our needs for architecture modelling and business process modelling

    5.0
    Dec 14, 2025
    We have recently migrated from iServer on premise to Infinity SaaS. The migration was smooth and simple and the option of having the diagrams in our SharePoint Online widens access beyond our traditional user community. We have both architecture and business process in a shared repository. We're taking the opportunity to simplify our metamodel and returning to more of an out of the box configuration.
  • Director of IT
    50M-1B USD
    Banking
    Review Source

    A highly recommended partner, a powerful, flexible but mature enterprise architecture platform.

    5.0
    Dec 3, 2025
    Orbus Infinity has been an exceptional choice for our Enterprise Architecture practice. The platform's flexible architectural framework allows us to tailor models, meta-models, and governance workflows to our organization's evolving needs without unnecessary complexity. Vendor onboarding was remarkably smooth, with clear guidance, responsive support, and a well-structured enablement approach to accelerate, optimize time to value. Throughout the entire engagement, the Orbus team demonstrated true professionalism, knowledgeable, attentive, consistent focus on helping us achieve meaningful outcomes. Overall, Orbus Infinity has proven to be a strong, adaptable partner in maturing our enterprise architecture capabilities.
  • IT Manager
    1B-10B USD
    Energy and Utilities
    Review Source

    Support Team Facilitates Adoption While Visualization Tools Evolve Within the Platform

    5.0
    Oct 23, 2025
    Our account representative has been helpful in getting us any support that we need and keeping us updated on new features. We are a new EA practice for the organization and we needed a vendor with great support and an easy to use interface that we could delve into.
...
Showing Result 1-5 of 553

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