"Automated Workflow Saves Time with Clean, Intuitive User Interface"

Submitted

4.0
4.0
Overall User Rating

Product(s): Concur Expense

Overall Comment:"It provides a great solution for managing business expenses Beneficial for organizations with frequent travelers and complex expense policies. Clean and intuitive UI, making it easy to use and navigate Automated approval workflow and policy checks save a lot of time for both users and administration"

Lessons Learned

Description
Description

What do you like most about the product or service?

Available as a mobile app with receipt capture and automatic data extraction Automatic data extraction minimizes mistakes and ensures details are captured correctly The process of creating and submitting reports is much faster It is paperless, reducing the need for physical reports

Description
Description

What do you dislike most about the product or service?

Initial setup and configuration can be time consuming New users find it difficult to navigate and explore all the functionalities of concur New users require training or documentation to start with it Advanced customization options are not always easy and straightforward

Evaluation & Contracting

5.0
Description

Why did you purchase this product or service?

  • Reduce time to market
  • Improve business process agility
  • Cost management
  • Improve supplier or partner relationships
  • Create internal/operational efficiencies
  • Drive revenue growth
Description

What were the key factors that drove your decision?

  • Strong services expertise
  • Product functionality and performance
  • Overall cost
  • Strong customer focus
  • Strong user community
Description

Which other vendors did you consider in your evaluation?

  • Don't know

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

5.0

Additional Context

Description

Deployment architecture

Hybrid Cloud and On-premises
Description

In which country(s) did your deployment take place?

India