Explore this year’s tracks

View tracks for digital workplace executives and dive into last year’s sessions while we work on the full 2026 agenda.

Learn more about Gartner Digital Workplace Summit 2026

Get our latest conference schedules, updates and insights sent straight to your inbox.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

Conference Tracks at a Glance

This year’s conference theme is Elevating Human Potential in an AI-Native Workplace. Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality and AI skills will empower their teams and drive success in the AI era.

A: Leading Digital Workplace Transformation

Digital workplace strategy is a key to achieve organizational goals and transforms the digital employee experience. Join this track to understand how to strategically make your digital workplace evolve to foster a cultural innovation and to boost organizational performance.

B: Assembling and Governing Digital Workplace Technologies

Achieving business results through the adoption of AI and other modern technologies requires prioritization, appropriate implementation and adoption boosting, as well as governance and security. In this track, you’ll gain insights into useful new technologies, their adoption and how to maintain governance.

C: Powering Digital Skills and Technology Adoption

We are entering an era where AI and employees work together. In this track, you’ll gain useful insights into how to improve employees’ digital skills and drive technology adoption to maximize the performance of this new “team”.

Look back at 2025 conference sessions

Hundreds of conference sessions were presented each day at the 2026 Gartner Digital Workplace Summit. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

Show Filters

Filter Sessions Cancel
Showing 59 Sessions
Clear All
Wednesday, 27 August, 2025

09:00 AM - 09:45 AM JST

Gartner Opening Keynote: Buy, Build and Blend Your Digital Workplace

Tori Paulman, VP Analyst, Gartner
Jason Wong, Distinguished VP Analyst, Gartner
In today's rapidly evolving digital landscape, leaders must provide stable, enterprise-ready services, while unlocking value and innovation among workers to create an effective digital workplace. This keynote will provide a blueprint for balancing a strategic buy approach, empowering a workforce of builders, and blending a digital employee experience that takes work from friction to flow by personalizing work environments. ... Show More Show Less

10:00 AM - 10:45 AM JST

Guest Keynote: Winning Well in Management: Overcoming Structural Incompetence to Shape the Future

Motokazu Udagawa, Graduate School of Economics and Business Administration, Saitama University / Professor
Many Japanese companies today are under pressure to transform. Among the most troubling challenges are chronic, hard-to-detect issues that may not immediately impact performance, yet steadily lead to organizational decline. I refer to this condition as structural incompetence. Overcoming it requires a long-term process of transformation. This journey leads us not to a fixed definition of what management is, but to a question—one that invites us to reconstruct the practice of management within its historical and relational contexts. In this lecture, I will explore the dilemmas of transformation, possible pathways forward, and reconsider the evolving possibilities of management itself. ... Show More Show Less

11:00 AM - 11:30 AM JST

Challenge the New Communication Style Enabled By AI

Takeshi Ikeda, VP Analyst, Gartner
AI is expected to be a technology that will create a new relationship between people and computers. The communication between people that we have taken for granted will gradually begin to change as a result of this. In this session, we will discuss how communication between people in business is changing now. ... Show More Show Less

11:00 AM - 11:30 AM JST

Harnessing Generative AI in the Digital Workplace

Hironori Hayashi, Director Analyst, Gartner
Since ChatGPT's launch in November 2022, generative AI has rapidly evolved, diversifying its applications. This swift evolution has left many companies unsure about which AI tools to use and how to leverage them effectively. In this session, we'll focus on tools like Microsoft 365 Copilot, usable by employees across various roles. We'll explore practical strategies to harness these tools and consider their potential evolution into more advanced "AI agents." ... Show More Show Less

11:00 AM - 11:30 AM JST

The State of Digital Workplace Maturity in 2025

Dan Wilson, VP Analyst, Gartner
End-user services and digital workplace leaders often ask how their maturity compares to others, how to make the case for additional funding and how to prioritize investments. This session will review the Gartner digital workplace maturity model and provide insights from our continuously growing dataset of client-submitted maturity assessments and client interactions. ... Show More Show Less

11:40 AM - 12:40 PM JST

VIP Lunch by Cybozu

More information is coming soon. Show Less

11:45 AM - 12:15 PM JST

[Luncheon] Logicool: LOGI WORK - Rethinking the Workplace of the Future

Megumi Kurosawa, Marketing Manager, B2B, Logicool Co Ltd.
Work - A word we hear usualy, but now is the time to reconsider its meaning. We spend about one-third of our lives working, which amounts to 90K hours over a lifetime. With the advent of AI, we must rethink productivity, and as traditional ways of working are being questioned, it is now important to redefine when, where, and how work. The new generation is seeking purpose and questioning the reasons for their work. What is expected of you is to create an environment where all employees can succeed in this new era. Let's rethink the future of work together. ... Show More Show Less

11:45 AM - 12:15 PM JST

[Luncheon] LumApps: How Internal Communication Can Strengthen Employee Engagement

Daisuke Aiyama, General Manager, Center for the Joy of Work, Sangyo Henshu Center Co.,Ltd.
Yuko Kobayashi, Marketing Manager JAPAC, LumApps K.K.
Improving employee engagement is no longer just an HR issue. With diverse workstyles and distributed teams, how information is shared, how user-friendly internal tools are, and how employee connections are built have become crucial for business success. In this session, we’ll explore how everyday internal communication affects engagement. We’re joined by Sangyo Henshu Center, with 45+ years of experience in internal comms, to share the latest trends. We’ll also show how LumApps, an AI-powered platform, addresses challenges traditional tools like Microsoft 365 cannot, through real use cases. ... Show More Show Less

11:45 AM - 12:15 PM JST

[Luncheon] Techtouch: Information coming soon

Kiyoshi Iwabuchi, VP of innovation, Techtouch.Inc
Join former SAP leader, Iwabuchi, as he reveals the future of the AI-powered digital workplace.

He will introduce DAAP (Digital Adoption & Acceleration Platform), a framework that uses
an AI Hub to boost intellectual productivity through automated training and business optimization. This session offers a strategic roadmap for navigating DX and AI to drive company growth and improve employee experience (EX). ... Show More Show Less

... Show More Show Less
Items per page: 19 of 59 Items
1 of 6 Pages

Sorry, no sessions match your criteria. Please refine your filters to display sessions.

“I participated to learn about the latest trends in AI solutions, practical use cases and approaches to governance. Many of the sessions directly addressed challenges faced in our own business operations, making them extremely valuable and informative.”

Assistant Manager, Manufacturing

Discover what it’s like to experience #GartnerDW