Dive into some of the key take-aways you may have missed from Gartner Digital Workplace Summit 2025.
All 2025 Conference Sessions
Gartner Digital Workplace Summit 2025 dove deep into key topics for digital workplace leaders on GenAI, digital employee experience, collaboration tools and more.
Session Take-Aways
Day 1 Take-Aways
Key Trends in Digital Employee Experience You Can't Ignore
Speakers:
Tori Paulman, VP Analyst, Gartner
Organizations are grappling with a widening productivity paradox: their digital workplace investments aren't yielding expected returns, while employees demand more personalization. This session will illuminate the top three trends leaders must address, emerging from a sweeping panorama of data on digital worker behaviors and feelings from 2016 to today.
Day 2 Take-Aways
Facilitate Holistic Communication to Achieve Organizational Culture Change
Speakers:
Tatsuya Ichishi, Senior Director Analyst, Gartner
Organizations have various stakeholders, including senior management, CIOs, product vendors, development partners and business units. However, various Gartner surveys have shown that there is a lack of communication between organizations. This session explains the challenges Japanese companies face due to this lack of communication and suggest what they should be aware of to change their organizational culture.
Look back at the 2025 Conference Sessions
Many conference sessions were presented each day at the Gartner Digital Workplace Summit 2025. While we work to develop the 2026 agenda, filter to see sessions that align with your role and interests.
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Wednesday, 27 August, 2025
09:00 AM - 09:45 AM JST
Gartner Opening Keynote: Buy, Build and Blend Your Digital Workplace
Tori Paulman,
VP Analyst, Gartner
Jason Wong,
Distinguished VP Analyst, Gartner
In today's rapidly evolving digital landscape, leaders must provide stable, enterprise-ready services, while unlocking value and innovation among workers to create an effective digital workplace. This keynote will provide a blueprint for balancing a strategic buy approach, empowering a workforce of builders, and blending a digital employee experience that takes work from friction to flow by personalizing work environments.
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10:00 AM - 10:45 AM JST
Guest Keynote: Winning Well in Management: Overcoming Structural Incompetence to Shape the Future
Motokazu Udagawa,
Graduate School of Economics and Business Administration, Saitama University / Professor,
Many Japanese companies today are under pressure to transform. Among the most troubling challenges are chronic, hard-to-detect issues that may not immediately impact performance, yet steadily lead to organizational decline. I refer to this condition as structural incompetence. Overcoming it requires a long-term process of transformation. This journey leads us not to a fixed definition of what management is, but to a question—one that invites us to reconstruct the practice of management within its historical and relational contexts. In this lecture, I will explore the dilemmas of transformation, possible pathways forward, and reconsider the evolving possibilities of management itself.
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Thursday, 28 August, 2025
04:00 PM - 04:45 PM JST
Guest Keynote: Workstyle Innovation for High-Performance and Creative Organizations — Leveraging DX, Psychological Safety, and Sleep for Sustainable Growth —
Yoshie Komuro,
Work-Life Balance Co., Ltd. / Founder and CEO,
Organizations that have reformed their workstyles are seeing tangible improvements: reduced turnover, higher motivation among younger employees, and stronger business performance. These outcomes are not incidental, but the result of deliberate strategies that enhance both productivity and creativity.
This lecture explores why workstyle innovation contributes directly to organizational success, and how leaders can foster environments where flexibility and inclusion—such as enabling paternity leave—are standard. Crucially, the session moves beyond simplistic time-reduction approaches, focusing instead on sustainable transformation rooted in digital enablement, psychological safety, and sleep science.
Drawing from extensive consulting experience with over 3,000 companies across diverse sectors, we will share practical methods and real-world examples that executives can implement immediately to drive meaningful and lasting change. ... Show More Show Less
This lecture explores why workstyle innovation contributes directly to organizational success, and how leaders can foster environments where flexibility and inclusion—such as enabling paternity leave—are standard. Crucially, the session moves beyond simplistic time-reduction approaches, focusing instead on sustainable transformation rooted in digital enablement, psychological safety, and sleep science.
Drawing from extensive consulting experience with over 3,000 companies across diverse sectors, we will share practical methods and real-world examples that executives can implement immediately to drive meaningful and lasting change. ... Show More Show Less
04:55 PM - 05:40 PM JST
Gartner Closing Keynote: 7 Predictions to Shape Your Digital Workplace Strategy
Hironori Hayashi,
Director Analyst, Gartner
Christopher Trueman,
Director Analyst, Gartner
Join us in discovering Gartner's latest predictions on the evolution of work. Learn how emerging technologies and leadership trends will redefine employee experiences. This session will provide you with the knowledge to craft a future-ready strategy that anticipates and adapts to the changes ahead.
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