All 2026 Conference Sessions

Gartner Digital Workplace Summit 2026 dives deep into key topics for digital workplace around enhancing digital employee experience, leveraging GenAI, improving technology adoption and more.

2026 Conference Theme

Elevating Human Potential in an AI-Native Workplace

Generative and agentic AI are shifting from pilots to widespread adoption. To seize these opportunities, organizations must evolve. Digital workplace leaders who foster growth, governance, data quality and AI skills will empower their teams and drive success in the AI era. 

Explore our conference sessions below, all developed with this theme in mind.
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There are a lot of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Gartner Conference Navigator.

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Wednesday, 26 August, 2026

12:30 PM - 01:00 PM JST

Employee Technology Through 2030: Choosing the Right Devices, Virtual Desktops, Services and Management Tools
Stuart Downes, VP Analyst, Gartner
AI and rising employee expectations are reshaping endpoint strategies. This session offers guidance for designing a resilient, cost-optimized digital workplace through 2030. Learn how your teams will integrate and manage devices, endpoints, and desktops, decide on service procurement, prepare for AI agents and new interfaces. Leave with insights to future-proof employee technologies. ... Show More Show Less

12:30 PM - 01:00 PM JST

How to Mitigate the Risks of Agent Sprawl in the Digital Workplace
Max Goss, Sr Director Analyst, Gartner
Agent Sprawl — where too many agents are shared freely with little oversight — is becoming a significant challenge in the digital workplace. As major productivity platforms such as Microsoft 365 and Google Workspace enable easier agent creation, organizations should act to keep their users and data safe. Join this session for a deep dive on how to establish the right governance and guardrails to mitigate risk, while allowing the organization to unlock value with safe use of AI agents. ... Show More Show Less

03:00 PM - 04:00 PM JST

Contract Negotiation Clinic: Microsoft
Ryuichi Tsuchiya, Sr Director Analyst, Gartner
The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization. ... Show More Show Less

04:30 PM - 05:00 PM JST

How to Evaluate Copilot, ChatGPT, Gemini and Other Enterprise AI Assistants
Jason Wong, Distinguished VP Analyst, Gartner
An abundance of choice exists when it comes to AI assistants for supporting everyday AI needs. Enterprise cloud and SaaS providers offer their own versions that coexist with incumbent services, while best-of-breed AI vendors compete with cutting-edge features. Learn about the key factors that digital workplace leaders should consider in selecting a foundational AI assistant. ... Show More Show Less
Thursday, 27 August, 2026

11:00 AM - 11:30 AM JST

How to Control Security Risk of AI Agents
Kaoru Yano, Sr Director Analyst, Gartner
AI agents are a transformative technology that can dramatically advance enterprise innovation. However, security risks associated with AI agents are complicated and difficult to control. In this session, we will provide an overview of the security risks that DW leaders should be aware of when leveraging AI agents for data analysis and business processes, along with recommended best practices for addressing these risks. ... Show More Show Less

01:30 PM - 02:15 PM JST

Ask the Analyst: What Digital Workplace Leaders Need to Know About AI Agent Security
Kaoru Yano, Sr Director Analyst, Gartner
As AI agents drive transformative change across the enterprise, they also bring us a new paradigm of security challenges. Digital workplace leaders must proactively collaborate with CIOs, CISOs and business leaders to handle the risk. Join this session to know more. ... Show More Show Less

01:30 PM - 02:00 PM JST

Top 5 Document Management Myths Exposed
Rachel O'Farrell, Director Analyst, Gartner
As technology races ahead, outdated document management myths keep popping up and tripping us up. Join this upbeat, myth-busting session to separate fact from fiction, help you sidestep common pitfalls and make your information work for you — not against you. ... Show More Show Less

03:00 PM - 03:30 PM JST

Harness No-Code Agent Builders to Enable an Augmented Workforce
Jason Wong, Distinguished VP Analyst, Gartner
An augmented workforce is a practice where organizations intentionally combine human experience with machine efficiency and insights to amplify impact. AI agents will be a key amplifier and no-code agent builders are the primary tools to go from worker automation to augmentation. Learn how digital workplace leaders can harness these powerful yet immature tools for optimal business outcomes. ... Show More Show Less

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“I participated to learn about the latest trends in AI solutions, practical use cases and approaches to governance. Many of the sessions directly addressed challenges faced in our own business operations, making them extremely valuable and informative.”

Assistant Manager, Manufacturing

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