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Masaki Suzuki
VP Analyst
Gartner
Speaker Topics
- Digital Workplace Governance
- Leading Cultural Change
Speaker Bio
Masaki Suzuki is a Vice President in Gartner Research, where he covers variety of Digital Initiatives and Enterprise Architecture in Japan. The covering technology area includes local Document Management, Workflows, RPA and advanced process automation. Also, he covers Enterprise Architecture, Web3/blockchain, digital business initiatives from the local perspectives.
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Sessions
Thursday, 28 August, 2025 09:00 AM - 09:30 AM JST
Pioneering the Future of Citizen Development in Japan: Governance and Talent Development
Masaki Suzuki,
VP Analyst, Gartner
Interest in citizen development is growing in Japan, particularly in areas such as RPA and low-code applications. However, the advancement of citizen development faces significant challenges in terms of governance and talent development/empowerment. In this session, Gartner will present key points essential for advancing citizen development and discuss potential solutions to these challenges.
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Thursday, 28 August, 2025 10:30 AM - 11:15 AM JST
Ask the Expert: Breaking the Barriers: Digitalization and Automation of Processes in Japan
Masaki Suzuki,
VP Analyst, Gartner
While workflow systems and RPA technologies have matured, the critical challenges now lie in effective deployment and achieving desired outcomes. Significant obstacles, such as entrenched organizational cultures and the governance of citizen development, must be addressed. In this session, Gartner will answer questions stemming from the real-world challenges participants encounter.
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