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Max Goss
Sr Director Analyst
Gartner
Speaker Topics
- Generative AI
- Technical Professionals
- Digital Workplace Governance
- Digital Employee Experience
Speaker Bio
Max Goss is a Senior Research Director in the Gartner Enterprise Applications team. Mr. Goss specializes in the Microsoft cloud technologies including Microsoft 365 Copilot, Copilot Studio, SharePoint, Teams and the Microsoft Power Platform. He also has considerable expertise in Generative AI governance, adoption and change management outside of the Microsoft stack, including AI agent governance. The topics he currently focuses on include Microsoft 365 and Copilot governance, Generative AI governance, implementation and adoption and digital workplace operations and organizational structures. Mr. Goss has a strong focus on information governance and has a keen understanding of the capabilities available in Microsoft 365 and can offer best practice advice on how organization should implement them.
Over the past year, Mr. Goss has carried out in-depth research on Copilot for Microsoft 365 and he has published several papers and spoken at several conferences abouts its risks and opportunities.
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Over the past year, Mr. Goss has carried out in-depth research on Copilot for Microsoft 365 and he has published several papers and spoken at several conferences abouts its risks and opportunities.
Sessions
Wednesday, 27 August, 2025 03:45 PM - 04:15 PM JST
4 Key Ingredients for a Successful Digital Workplace Generative AI Strategy
Max Goss,
Sr Director Analyst, Gartner
Organizations are struggling to scale their Gen AI deployments citing concerns over value, security and governance, a lack of workforce AI skills, and inadequate organizational change management. This session uses brand new Gartner data to explore these 4 key trends and seeks to empower digital workplace leaders with the expertise to maximize the impact and value of GenAI in their organization.
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Wednesday, 27 August, 2025 05:15 PM - 05:45 PM JST
Best Practices for Governing Power Apps, Power Automate and Copilot Agents
Max Goss,
Sr Director Analyst, Gartner
Many organizations struggle to know where to get started with governing Microsoft Power Apps, Microsoft Power Automate and the newly arrived Copilot Agents. This session will provide a best practice framework that every organization can use to manage and govern these products effectively.
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Thursday, 28 August, 2025 09:00 AM - 09:30 AM JST
How to Secure and Govern Microsoft 365 Copilot at Scale
Max Goss,
Sr Director Analyst, Gartner
As the adoption of generative AI tools, such as Copilot for Microsoft 365 increases, new risks are emerging that go beyond traditional security and information governance controls. Digital workplace leaders and security professionals should join this session to understand these risks, and learn how to take a holistic approach to protect sensitive information and secure and govern M365 Copilot at scale.
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