Dive into the topics, sessions, speakers and more that made Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025 a memorable experience.
Gartner IT Infrastructure, Operations & Cloud Strategies Conference
Join the premier conference for infrastructure, operations and cloud leaders, focused on delivering transformation and leading their teams toward a resilient and innovative future. Addressing priorities like hybrid cloud, AI/GenAI/agentic AI, cost and value, and more.
Rewind: Moments from 2025's conference
2025 Conference Key Take-Aways
See what you missed or revisit the key take-aways in the executive summary from the 2025 conference.
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Gartner Opening Keynote: Navigating the Hype
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for...
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Cloud Computing and AI Trends in 2026
Hyperscalers are investing trillions of yen annually to transform the current cloud infrastructure into hyper-AI supercomputers. Enterprises must swiftly revise their perception of the cloud and establish it as the foundation...
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Last year’s conference tracks
Explore the tracks that were covered at last year’s conference, informed by key challenges and emerging trends.
Track A: Navigating Innovation
Navigating innovation is crucial to remain competitive. Organizations harnessing innovation gain an edge by exploiting technology for business innovations driven by team engagement.
Track B: Maximizing Cloud Cost and Value Outcomes
Organizations demand greater value and predictable costs from cloud investments, emphasizing the cloud’s strategic importance for emerging business innovations.
Track C: Transform Operations
Operations leaders must innovate to deliver complex operations meeting customer expectations. I&O leaders seek new approaches to support hybrid workloads, improve incident response, embed reliability and ensure system performance.
Gartner IT Infrastructure, Operations & Cloud Strategies Conference is an opportunity to connect with your community and our experts. Build and diversify your network by meeting forward-thinking IT infrastructure, operations, cloud, data center, sourcing and vendor management leaders.
740+
IT Infrastructure and Operations Leaders
17
Gartner Experts
35+
Solution Providers
Join your peers
Gartner IT Infrastructure, Operations & Cloud Strategies Conference delivers must-have insights, strategies and frameworks for infrastructure and operations leaders to think big and drive real impact within their organizations.
- I&O Executives/Heads of I&O
- End-user Computing/Cloud Operation/ITSM/Platforms/Enterprise Architects Leaders
- IT Infrastructure Managers and Leaders
- Business Management and Business Planning Heads and Managers
- Information System Division Head and Managers
- IT Strategy Planners
- Technology Consultants
Special Program
Enhance your conference experience with specialized programs.
The Senior Leadership Circle Program
Designed specifically for IT infrastructure and/or operations (I&O) leaders, the Senior Leadership Circle Program offers a curated executive experience, delivering targeted sessions, discussions and networking opportunities throughout the conference. An application is required.
Earn CPE Credits
Attendees are eligible for CPE credits by attending and participating in select CPE-eligible sessions toward ISACA and other providers.
Conference Venue
The Westin Tokyo
Prepare for your trip with venue details, accommodation options and transportation information.
Ready to join us in Tokyo?
Experience the Gartner difference — talk with experts, meet your peers and turn insights into action.
Frequently asked questions
Have questions? We’ve got answers.
What can I expect as a first-time attendee?
How to prepare as a first-time attendee:
Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or through our mobile app).
Make sure your profile is complete to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.
Be sure to register in advance for any roundtables, Gartner one-on-one meeting or workshops you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.
Join us in the Exhibit Showcase during daily receptions so you can meet with the technology leaders in the space and find the solutions you need.
Keep an eye out for emails from the Conferences team, with key updates, tips and tricks to getting the most out of your experience.
About the Gartner Conference Navigator app:
Gartner Conference Navigator is your hub for the conference. Here you can view and filter sessions, build your agenda, register for interactive experiences, schedule your meeting and more. We recommend using the app for an optimal conference experience. Search “Gartner Conference Navigator” in your app store to download. The app allows you to view and update your agenda, network with other end users, receive important notifications and more.
Is my attendance limited if I am not currently a Gartner client?
Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities, along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the Gartner Showcase to better understand the benefits you’ll receive.
Signing up for limited seating sessions:
You will need to sign up in advance for some sessions, such as workshops, Meetups and roundtables. If you try to register for a session and it is listed as “full” or “closed,” there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes prior to the session start to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.
Suggested dress code:
We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and navigating the show floor. Business casual dress is what most attendees opt for, but we also recommend that you dress in layers as the conference rooms can get chilly.
How do I secure time on-site with a Gartner expert?
See the list of featured Gartner expert speakers:
Please check our Speakers page.
How to sign up for a Gartner expert one-on-one meeting:
Gartner One-on-One meetings are available exclusively to paid registered full conference attendees. They are not available to exhibitors or exhibitor conference session passholders. Preregistration for One-on-One meetings and small-group sessions are available through Gartner Conference Navigator, our online agenda-building tool.
How a Gartner expert will be assigned to your meeting:
All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Because of the high demand for particular experts, speaker selection is on a first-come, first-served basis.
The registration process for roundtables, workshops and other sessions requiring preregistration:
Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees, excluding exhibitors and exhibitor conference session passholders. Because of high demand and limited availability, we recommend that you register in advance for these unique sessions. Preregistration will be available through Gartner Conference Navigator, our online agenda-building tool.
Access to a list of Gartner experts attending the conference:
A Gartner experts guide will be available soon and will include a complete list of available experts, as well as their area of expertise. Please check our Speakers page.
Restrictions for Gartner expert one-on-ones:
Gartner expert one-on-ones are not available for solution provider briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this occurs. Gartner clients interested in briefing experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.
How is Gartner creating an environment of inclusion at its conferences?
Gartner cultivates an inclusive experience for all attendees:
The Gartner Conferences team is committed to creating a respectful, friendly and inclusive experience for all participants. Diversity, equity and inclusion are core components of Gartner culture, and we take pride in bringing together a community that is welcoming and thoughtful of others.
Addressing accessibility needs:
We are committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need for a conference, please let us know in your registration profile or email us directly at Japan.Conferences@gartner.com, ideally at least three weeks prior to the conference. Once we receive your request, one of our accessibility ambassadors will contact you.
Please email Japan.Conferences@gartner.com with any additional questions or feedback on accessibility.
Share your feedback on how we can further improve inclusivity at the conference:
Gartner is committed to hearing all voices. Diversity, equity and inclusion are critical across all aspects of our business. Help us, challenge us, inspire us and share your thoughts, ideas and suggestions for how we can make our conference experience a more inclusive one. Please email Japan.Conferences@gartner.com to share your feedback. To learn more about how we are creating a more inclusive environment, visit the Gartner Diversity, Equity and Inclusion Resource Center.
How does Gartner approach health and safety at conferences?
Gartner cares about the health and safety of our community. If you are feeling unwell, please refrain from attending the conference.
At this time, Gartner does not have any health-related requirements in place for attendance. Should this change, we will follow up with updated guidance.
How do I become an exhibitor?
Please contact the Gartner Exhibitor Sales team for exhibitor opportunities.