All 2025 Conference Sessions

Gartner dives deep into key topics for infrastructure, operations and cloud leaders around hybrid cloud, AI, leadership, cost & value, data centers and more to help you address your organization’s mission-critical challenges.

2025 Conference Theme

Deliver Today. Transform Tomorrow.

Your organization’s future relies on agility, resilience and innovation — while staying secure and efficient. As the skills gap grows, lead your team in adopting AI, mastering cloud cost optimization, and building resilient, secure, sustainable infrastructure.

Explore our conference sessions below, all developed with this theme in mind.
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Tuesday, 02 December, 2025

10:00 AM - 10:45 AM JST

Gartner Opening Keynote: Navigating the Hype: Strategic Roadmap to I&O Success
Autumn Stanish, Director Analyst, Gartner
Paul Delory, VP Analyst, Gartner
Agentic AI is a fundamental shift for I&O, demanding new operational paradigms like cloud once did. This keynote will explore concrete agentic AI application for I&O, emphasizing the needs for resilient infrastructure, automation and governance to navigate this shift. A focus on Continuous Operations will show how adopting mature techniques from tech leaders can ensue relentless innovation and operational stability. Get equipped with a roadmap to a new I&O operating model, highlighting effective patterns for behavior and operating practices to lead in the next era of I&O. ... Show More Show Less

02:30 PM - 04:00 PM JST

Senior Leadership Circle: Workshop: Considering the Business Value of IT Initiatives
Toru Asada, VP Service Delivery, Gartner
To lead the promotion of digital business, the IT department must first appeal to management about how important it is to the company and gain their recognition. By utilizing digital narratives and emphasizing the business value of IT initiatives, it is essential to encourage decision making by management and business unit leaders. In this workshop, we will discuss effective strategies to communicate the value IT initiatives bring to the corporate objectives. ... Show More Show Less

02:30 PM - 03:00 PM JST

How to Adopt Agile and Product Mindsets to Transform Infrastructure & Operations
Hassan Ennaciri, Sr Director Analyst, Gartner
Infrastucture and Operations leaders often struggle to firstly adopt successful agile ways of working and to also then build on this in their teams to deliver on the expected iterative product mindsets as they adopt more of a platform led delivery model of their services. This session helps set and build on the agile practices foundations to enable a product iterative led approach ... Show More Show Less

02:30 PM - 03:15 PM JST

Roundtable: GenAI and AI Agents in Digital Workplace: Challenges and Directions
Hironori Hayashi, Director Analyst, Gartner
As competition for competent workforces intensifies, companies are working on the use of AI agents in anticipation of both productivity improvement by freeing people from routine work and value improvement by facilitating higher results. Participants will have the opportunity to share their own companies' initiatives and challenges, and discuss solutions and strategies for overcoming these challenges on the type of GenAI and AI agents that many employees will benefit from. ... Show More Show Less

04:45 PM - 05:15 PM JST

I&O Skills: What's Needed Now, What's Needed in the Future
Mark Margevicius, VP Analyst, Gartner
Today's teams frequently lack the skills required to proactively meet business needs. The rapid pace of ongoing transformations renders existing skills inadequate for many organizations. I&O leaders must prioritize development plans to cultivate the most essential skills within their teams. This session provides guidance on effective upskilling methods that benefit both employees and organizations. ... Show More Show Less

04:45 PM - 05:15 PM JST

Democratization of Digital Delivery: Its Governance and Skill Developments
Masaki Suzuki, VP Analyst, Gartner
Interest in the democratization of digital delivery is growing in Japan, particularly in process and task automation using various technologies like AI agents. However, the advancement of this trend faces significant challenges, especially in governance and talent development/empowerment. In this session, we present key considerations for advancing the democratization of digital delivery and discuss potential solutions to these challenges. ... Show More Show Less
Wednesday, 03 December, 2025

10:00 AM - 10:30 AM JST

Leadership Vision 2026 Infrastructure and Operations
Mark Margevicius, VP Analyst, Gartner
This session will focus on the key challenges and trends impacting infrastructure and operations, and what leadership actions will generate success in 2026 and beyond. We will address how you must work with leaders, stakeholders, and customers to understand the relative business value of the services your team delivers today or could deliver, going forward. I&O leaders should use these insights to enhance their strategic vision, delivery programs and prioritize services. ... Show More Show Less

10:00 AM - 10:30 AM JST

Evolving Enterprise Architecture to Forge the Future of Business
Masaki Suzuki, VP Analyst, Gartner
EA has undergone a significant transformation from being a framework with elusive outcomes to becoming a vital asset for organizations. It now plays a crucial role in supporting strategic decision making and advancing effective technology strategies. This session is specifically designed for Japanese CIOs, offering a clear vision and actionable guidelines to effectively implement EA, empowering them to lead their organizations into a successful future. ... Show More Show Less

10:00 AM - 10:45 AM JST

Senior Leadership Circle: Roundtable: How Will We Work in the 2030 AI Coexistence Era?
Eri Hariu, Director Analyst, Gartner
How should companies envision the 2030 digital workplace in the era of AI-human coexistence? In this session, participants will share their companies' initiatives and discuss important perspectives and directions for the 2030 digital workplace. ... Show More Show Less

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“The recommendations we received from Gartner were extremely insightful and seem very applicable to our own strategy development. I also gained new perspectives during the workshop, which was very valuable.”

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