All 2025 Conference Sessions

Gartner IT Symposium/Xpo™ 2025 conference dives deep into key topics for CIOs around AI, cybersecurity, executive leadership, and more to help you address your organization's mission-critical challenges.

2025 Conference Theme

Agents of Change: Leading Through Intelligence

In today’s volatile world, CIOs and tech leaders face crucial choices. Now is the time to harness AI for successful digital transformation. As the lead change agent, you need:

  • Adaptive leadership to navigate complex challenges
  • Smart tech decisions on AI-ready data, cybersecurity, cloud sovereignty and cost optimization
  • Innovation and resilience to foster a change-ready culture
  • Actionable insights for prioritized strategies
  • A future-ready workforce for tomorrow

Explore sessions below that will bring this theme to life.
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Monday, 17 November, 2025

01:25 PM - 01:45 PM IST

TeamViewer: From Uptime to Outcomes: The CIO Mandate for Proactive IT

Jason Keogh, VICE PRESIDENT SOLUTIONS, TeamViewer
As CIOs work to ensure service continuity, reduce risk, and improve efficiency, IT must evolve from reactive support to proactive operations. This session explores how automation, real-time visibility, and Digital Employee Experience (DEX) can drive outcomes. Learn how Amica—the oldest mutual insurer of automobiles — scaled automation across key IT workflows, mitigating USD $1.6M in risk and reducing IT support tickets by up to 12%. ... Show More Show Less

01:50 PM - 02:10 PM IST

Whatfix: From Chaos to Clarity: Mastering Digital Adoption at Scale with AI
Enterprises are investing heavily in AI and digital platforms, but without adoption, transformation stalls. In this session, discover how Whatfix empowers organisations to cut through complexity, drive seamless user adoption, and unlock true ROI. Learn practical strategies to reduce friction, accelerate change, and turn digital chaos into clarity—mastering adoption at scale for measurable impact. ... Show More Show Less

02:15 PM - 02:45 PM IST

Oil and Gas: Use Key Trends to Enhance Resilience
Ricardo Chang, Sr Director Analyst, Gartner
This session equips CIOs with insights into the transformative technology trends poised to reshape the oil and gas industry through 2026. By understanding these pivotal shifts, CIOs can develop strategies to enhance resilience and navigate the evolving IT landscape. Gain actionable tactics to prioritize mission-critical objectives and maintain stability amidst ongoing disruption and uncertainty. ... Show More Show Less

02:15 PM - 02:45 PM IST

Learning From Other Industries: Delivering Business Value From Technologies and Trends
Laurie Shotton, VP Analyst, Gartner
When technologies are operationalized in various industry environments, they often yield different outcomes and business value. CIOs can learn valuable lessons by examining how peers in other sectors deploy emerging technologies. In this session, Gartner will leverage its Industries practice to offer insights and actionable advice for CIOs across industries, learning from cross-industry peers who have utilized diverse emerging technologies. ... Show More Show Less

03:00 PM - 03:30 PM IST

SAP: Driving Growth and Efficiency with AI, Data, and Integrated Apps
Discover how SAP is harnessing AI, data, and integrated applications to navigate uncertainty and foster growth. This session will provide practical insights into risk mitigation, cost optimisation, and enabling faster time to value by shifting IT from a service provider to a strategic business co-creator. Hear how SAP customers are applying these approaches to improve decision making, streamline operations, and manage risk and cost at scale. ... Show More Show Less
Tuesday, 18 November, 2025

11:45 AM - 12:30 PM IST

Roundtable: Decoding the AI ROI – from Investment to Impact, moderated by IBM
Enterprise AI expectations are soaring, with executives demanding rapid adaptation & measurable ROI. To bridge the gap between investment & value, companies are rethinking how they manage & scale their AI portfolios. This roundtable discussion will unpack how leaders can chart a clear AI roadmap to close the gap & gain insights from IBM's own 'Client Zero' story. ... Show More Show Less

02:30 PM - 03:00 PM IST

Transitioning from Cost to Value: The Inevitable Journey of GICs
Ganesh Ramamoorthy, Managing Vice President, Gartner
The GIC cost model is obsolete, driven by AI disruption and global risk. Survival requires a strategic pivot to value, moving beyond cost-centric KPIs. Leaders must select a value destiny (Strategic/Platform/Autonomous) to avoid stagnation. Success demands a 6-dimensional Value Framework and real-time In-Situ Capture (Canvas) to quantify strategic ROI. The C-suite must reclassify the GIC as Growth Capital and invert the talent pyramid for survival. ... Show More Show Less

03:15 PM - 03:45 PM IST

Mendix: The AI-Powered CIO: Shifting from Technology Custodian to Strategic Innovator
Sudhama Vemuri, DIRECTOR - MENDIX INDIA, Mendix
Braj Panda, HEAD OF DIGITAL, DR REDDYS LABORATORIES
Manu Augustine, Head of Operations Technology Strategy Business Excellence & Transformation (BE&T), JLL
The role of the CIO is undergoing a profound transformation. Historically viewed as a technology custodian responsible for maintaining systems and managing IT infrastructure, the modern CIO must now be a strategic innovator & a steward of enterprise-wide digital transformation. We will discuss the key challenges & opportunities in this evolution, including how to identify and prioritize AI initiatives that deliver tangible business value. ... Show More Show Less

03:15 PM - 03:45 PM IST

Sify Technologies Ltd: Empowering India Inc. with AI-Ready Digital Infrastructure
India stands at the cusp of AI leadership, set to redefine industries, economies, and enterprises. Driving this shift is a foundation of intelligent, scalable, and resilient digital infrastructure that fuels innovation and growth. In dialogue with an industry leader, our Chairman shares how Sify is empowering India Inc. to strengthen its digital core, accelerate AI adoption, and unlock new opportunities in an ever-evolving global landscape. ... Show More Show Less

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