All 2025 Conference Sessions

Gartner Supply Chain Symposium/Xpo™ 2025 conference dove deep into key topics for CSCOs around risk management and disruption, cost optimization, talent, leadership, AI and more.

Session Take-Aways

Dive into some of the key takeaways you may have missed from Gartner Supply Chain Symposium/Xpo™ conference.

Gartner Opening Keynote: Turning Divergence into Advantage

Speakers:

  • Presented by Lindsay Azim, Director Analyst, Gartner

Key take-aways

  • 75% of CEOs perceive supply chain as their biggest risk, but also view supply chain as their top strategy for delivering resilience.
  • Despite supply chain data visibility being prioritized as a top capability, it is the lowest funded supply chain technology initiative; this needs to change.
  • While 88% of supply chain leaders agree on the positive impact of scenario planning, just 19% are fully integrating it into their supply chain strategies.
  • CSCOs need to build dynamic supply networks that respond to continuously changing conditions and brand partnerships that immerse the supply chain in product and customer outcomes to better shape the strategies that drive profitable growth.
  • To accelerate innovation, identify your organization’s unique tech adoption profile, invest in a diverse portfolio of innovations and enable your team to lead the transition.

Signature Series: CEO Concerns for 2025: The Year of Dynamic Capacity

Speakers:

  • Presented by Thomas O’Connor, VP and Chief of Research, Gartner

Key take-aways

  • Growth remains the top priority of CEOs, with technology gaining as a priority, and cost management declining compared to last year.
  • Geographic expansion is a top growth priority for CEOs, driven by the need to diversify risks in a volatile and uncertain environment.
  • An overwhelming majority of CEOs (74%) think AI will have the most significant impact on their businesses over the next three years.
  • Two-thirds of CEOs say their operating model is not fit for an AI world.
  • 56% of CEOs say they will use AI to de-layer middle management within 5 years.

Signature Series: Supply Chain Technology Trends

Speakers:

  • Presented by Kaitlynn Sommers, Senior Director Analyst, Gartner

Key take-aways

  • The top motivators for new supply chain technology investment include: improving efficiency, revenue and profit growth, and reducing operating costs.
  • The two themes that connect this year’s trends are connectivity and intelligence.
  • The Augmented Connected Workforce leverages digital tools and data management techniques to integrate their interactions with both physical and virtual surroundings.
  • Polyfunctional robots are machines that will be capable of taking on multiple tasks, following human instruction or example without explicit programming or hardware modification.
  • Agentic AI enables a virtual workforce of AI agents that can assist, offload and augment human work or traditional applications.

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Look back at 2025 conference sessions
Hundreds of conference sessions were presented each day at the 2025 Gartner Supply Chain Symposium/Xpo™ 2025. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 19 May, 2025

09:30 AM - 10:15 AM CEST

Gartner Opening Keynote: Turning Divergence into Advantage

Lindsay Azim, Director Analyst, Gartner
A new world order or old-world norms? An AI revolution or an AI evolution? Surging growth or global stagnation? Businesses face a set of divergent realities sending mixed signals, drawing attention away from what is most important to deliver value. The supply chain sits at the nexus of these trends and is in a unique position to turn divergence into advantage for the enterprise. Our opening keynote will explore how we experience divergence, and how you can deliver on enterprise ambitions by navigating through the noise, orchestrating dynamic outcomes, and accelerating supply chain innovation. ... Show More Show Less
Tuesday, 20 May, 2025

09:00 AM - 09:45 AM CEST

Guest Keynote: The Never Normal

Peter Hinssen, Entrepreneur, Keynote Speaker and Author, Nexxworks
We’re at a crossroads. Certainly since the COVID-19 crisis but even before that, we have been evolving into a world with many new types of disruptions. There’s this potent cocktail of global platforms, information, intelligence, and automation that is accelerating the pace of change. But technology is no longer the biggest driver of disruption. What’s coming at us is ecological, biological, societal and geopolitical in nature and this is just the beginning. These many disruptions are going to evolve into seismic shocks that will completely overturn how we live and work. Think about the rising sea levels we might experience in coming decades. Or pandemics like COVID-19. Or the cold (trade) war between the US and China. ... Show More Show Less

04:30 PM - 05:15 PM CEST

Guest Keynote: Look Again - How to Notice and Change

Tali Sharot, Author and Professor, Cognitive Neuroscience, University College London and MIT
Have you ever noticed that what is exciting on Monday tends to become boring on Friday? Even passionate relationships, stimulating jobs, and breathtaking works of art lose their sparkle after a while. As easy as it is to stop noticing what is most wonderful in our lives, it’s also possible to stop noticing what is terrible. People get used to dirty air. They become unconcerned by their own misconduct, blind to inequality, and are more liable to believe misinformation than ever before. Based on her new book Look Again, Sharot shares what psychology and biology tell us about why we stop noticing both the great and not-so-great things around us and how to regain sensitivity – seeing, feeling and noticing –  in the office, at home, online, and at the store, so we can enjoy what is good and change what’s not. ... Show More Show Less
Wednesday, 21 May, 2025

09:00 AM - 09:45 AM CEST

Guest Keynote: No Rules Rules - Developing a Culture that Breeds Innovation and Flexibility

Erin Meyer, International best-selling author of The Culture Map and No Rules Rules Professor INSEAD,
How can you create an organizational culture that weathers the storms of disruption, economic uncertainty, and the chaos of a rapidly changing world? Join Erin Meyer, as she provides practical insights from her latest research, conducted with Netflix founder Reed Hastings, exploring how to develop a work environment that fosters creativity and adaptability. You will learn to value people over process, emphasize innovation over efficiency, and lead with context, not control. Through unorthodox principles such as Talent Density, Radical Candor, Freedom and Responsibility, and The Keeper Test, Erin will lay out a proven, systematic method for building and enhancing a corporate culture that breeds high performance, speed, and flexibility throughout the organization. ... Show More Show Less

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“Gartner Supply Chain Symposium provided me with very rich and helpful insights on SCM trends and best practices which I will be able to apply in my company.”

Eduardo Kawano
Director of Operations Management, Grupo Boticario

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