All 2025 Conference Sessions

Gartner Supply Chain Symposium/Xpo™ 2025 conference dove deep into key topics for CSCOs around risk management and disruption, cost optimization, talent, leadership, AI and more.

Session Take-Aways

Dive into some of the key takeaways you may have missed from Gartner Supply Chain Symposium/Xpo™ conference.

Gartner Opening Keynote: Turning Divergence into Advantage

Speakers:

  • Presented by Lindsay Azim, Director Analyst, Gartner

Key take-aways

  • 75% of CEOs perceive supply chain as their biggest risk, but also view supply chain as their top strategy for delivering resilience.
  • Despite supply chain data visibility being prioritized as a top capability, it is the lowest funded supply chain technology initiative; this needs to change.
  • While 88% of supply chain leaders agree on the positive impact of scenario planning, just 19% are fully integrating it into their supply chain strategies.
  • CSCOs need to build dynamic supply networks that respond to continuously changing conditions and brand partnerships that immerse the supply chain in product and customer outcomes to better shape the strategies that drive profitable growth.
  • To accelerate innovation, identify your organization’s unique tech adoption profile, invest in a diverse portfolio of innovations and enable your team to lead the transition.

Signature Series: CEO Concerns for 2025: The Year of Dynamic Capacity

Speakers:

  • Presented by Thomas O’Connor, VP and Chief of Research, Gartner

Key take-aways

  • Growth remains the top priority of CEOs, with technology gaining as a priority, and cost management declining compared to last year.
  • Geographic expansion is a top growth priority for CEOs, driven by the need to diversify risks in a volatile and uncertain environment.
  • An overwhelming majority of CEOs (74%) think AI will have the most significant impact on their businesses over the next three years.
  • Two-thirds of CEOs say their operating model is not fit for an AI world.
  • 56% of CEOs say they will use AI to de-layer middle management within 5 years.

Signature Series: Supply Chain Technology Trends

Speakers:

  • Presented by Kaitlynn Sommers, Senior Director Analyst, Gartner

Key take-aways

  • The top motivators for new supply chain technology investment include: improving efficiency, revenue and profit growth, and reducing operating costs.
  • The two themes that connect this year’s trends are connectivity and intelligence.
  • The Augmented Connected Workforce leverages digital tools and data management techniques to integrate their interactions with both physical and virtual surroundings.
  • Polyfunctional robots are machines that will be capable of taking on multiple tasks, following human instruction or example without explicit programming or hardware modification.
  • Agentic AI enables a virtual workforce of AI agents that can assist, offload and augment human work or traditional applications.

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Look back at 2025 conference sessions
Hundreds of conference sessions were presented each day at the 2025 Gartner Supply Chain Symposium/Xpo™ 2025. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 19 May, 2025

11:00 AM - 11:45 AM CEST

Logistics Leaders Roundtable: How is Logistics Preparing for the Returns Boom?

David Gonzalez, VP Analyst, Gartner
The era of single use is ending. In the next decade companies will see more of their products being returned for repair and refurbishment as consumers exercise their right to reuse, more and more durable products. The logistics function will be frontline for managing, repurposing and disposing waves of increasing returns. Join this session and share and learn from peers. ... Show More Show Less

02:30 PM - 03:30 PM CEST

CPO Live: Discussing Procurement’s Digital Pivot

Andrea Greenwald, VP, Advisory, Gartner
Chief procurement officers seeking to network with peers and stay informed about the latest trends should attend this engaging, hour-long session. Participants will have the opportunity to discuss the integration of emerging technologies and preparing the organization for this shift. ... Show More Show Less

02:30 PM - 03:15 PM CEST

Roundtable: Supply Chain Technology Implementation Lessons Learned

Julia von Massow, Director Analyst, Gartner
Learn from other Gartner clients what works well and doesn't work in planning and executing supply chain system integration efforts. Discover how to optimally consider both data and organizational readiness to ensure implementation success, with further consideration of implementation partner selection and approach. ... Show More Show Less

02:30 PM - 03:15 PM CEST

Roundtable: Meeting Rising Customer Expectations - Balancing Enhanced Logistics Services With Cost Efficiency

Kevin Otto, Sr Director Analyst, Gartner
Join this lightly facilitated discussion to exchange best practices and challenges in balancing the increasing demands of customers with cost efficiency. Show Less

04:15 PM - 05:00 PM CEST

CSCO Circle Roundtable: How Supply Chain Leaders Demonstrate the Value of Risk Management

Wade Mcdaniel, VP Distinguished Analyst, Gartner
Despite an increasing number of disruptions and an increasing capability to respond, supply chain leaders are under pressure to demonstrate the value of risk-related activities. Learn how peers ensure that risk management remains a priority and delivers business benefit. ... Show More Show Less

04:15 PM - 05:00 PM CEST

Roundtable: Building Ecosystems for Cell and Gene Therapy Supply Chains

Maria Nieradka, VP Analyst, Gartner
Cell and gene therapy supply chains are critical to successfully delivering these life-changing therapies to patients. Learn how life science companies are partnering to build capabilities for talent, enhance processes and leverage technology to bring their products to patients. ... Show More Show Less

04:15 PM - 05:00 PM CEST

CSCO Circle Roundtable: Building a Change-Ready Leadership Team

Alan O'Keeffe, VP Analyst, Gartner
Leonardo Gorno, Executive Supply Chain Partner, Gartner
Organizations are transforming, but is your leadership team able to drive change and embed new ways of working? Join this lightly facilitated session with your CSCO peers to discuss strategies for building a leadership team that can drive the transformation your supply chain needs today and how you are improving the change-capabilities of your leadership team for the future. ... Show More Show Less
Tuesday, 20 May, 2025

10:15 AM - 11:00 AM CEST

Roundtable: Navigating Sustainability Legislation

Anne Michelle Avolio, Sr Director Analyst, Gartner
A wave of environmental and social legislation risks is shifting the supply chain's sustainability approach from value creation to compliance. This session provides supply chain leaders with the opportunity to share best practices and benchmarks, and frame a strategic response to sustainability legislation that ensures long-term value for supply chains. ... Show More Show Less

10:15 AM - 11:00 AM CEST

Roundtable: AI in Logistics - Balancing Costs, Risks, and Innovation

Jose Reyes, Sr Director Analyst, Gartner
AI experimentation and adoption has accelerated greatly. Join us for a roundtable to learn from and share with peers about your successes, challenges and future plans for automating logistics through the use of AI and generative AI technologies. ... Show More Show Less

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“Gartner Supply Chain Symposium provided me with very rich and helpful insights on SCM trends and best practices which I will be able to apply in my company.”

Eduardo Kawano
Director of Operations Management, Grupo Boticario

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