All 2025 Conference Sessions

Gartner Supply Chain Symposium/Xpo™ 2025 conference dove deep into key topics for CSCOs around risk management and disruption, cost optimization, talent, leadership, AI and more.

Session Take-Aways

Dive into some of the key takeaways you may have missed from Gartner Supply Chain Symposium/Xpo™ conference.

Gartner Opening Keynote: Turning Divergence into Advantage

Speakers:

  • Presented by Lindsay Azim, Director Analyst, Gartner

Key take-aways

  • 75% of CEOs perceive supply chain as their biggest risk, but also view supply chain as their top strategy for delivering resilience.
  • Despite supply chain data visibility being prioritized as a top capability, it is the lowest funded supply chain technology initiative; this needs to change.
  • While 88% of supply chain leaders agree on the positive impact of scenario planning, just 19% are fully integrating it into their supply chain strategies.
  • CSCOs need to build dynamic supply networks that respond to continuously changing conditions and brand partnerships that immerse the supply chain in product and customer outcomes to better shape the strategies that drive profitable growth.
  • To accelerate innovation, identify your organization’s unique tech adoption profile, invest in a diverse portfolio of innovations and enable your team to lead the transition.

Signature Series: CEO Concerns for 2025: The Year of Dynamic Capacity

Speakers:

  • Presented by Thomas O’Connor, VP and Chief of Research, Gartner

Key take-aways

  • Growth remains the top priority of CEOs, with technology gaining as a priority, and cost management declining compared to last year.
  • Geographic expansion is a top growth priority for CEOs, driven by the need to diversify risks in a volatile and uncertain environment.
  • An overwhelming majority of CEOs (74%) think AI will have the most significant impact on their businesses over the next three years.
  • Two-thirds of CEOs say their operating model is not fit for an AI world.
  • 56% of CEOs say they will use AI to de-layer middle management within 5 years.

Signature Series: Supply Chain Technology Trends

Speakers:

  • Presented by Kaitlynn Sommers, Senior Director Analyst, Gartner

Key take-aways

  • The top motivators for new supply chain technology investment include: improving efficiency, revenue and profit growth, and reducing operating costs.
  • The two themes that connect this year’s trends are connectivity and intelligence.
  • The Augmented Connected Workforce leverages digital tools and data management techniques to integrate their interactions with both physical and virtual surroundings.
  • Polyfunctional robots are machines that will be capable of taking on multiple tasks, following human instruction or example without explicit programming or hardware modification.
  • Agentic AI enables a virtual workforce of AI agents that can assist, offload and augment human work or traditional applications.

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Look back at 2025 conference sessions
Hundreds of conference sessions were presented each day at the 2025 Gartner Supply Chain Symposium/Xpo™ 2025. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 19 May, 2025

11:00 AM - 11:30 AM CEST

Unmask Your Chaos: Design Agility in Supply Chain Planning To Optimize Business Outcomes

Julia von Massow, Director Analyst, Gartner
Despite the need for supply chain agility, many organizations struggle to drive impact and value to the business and their customers through their planning function. This session will cover the critical considerations for Supply Chain Planning leaders and CSCOs to develop a holistic and systematic approach for supply chain planning to enable effective agility to drive impactful business outcomes. ... Show More Show Less

11:00 AM - 11:30 AM CEST

The CPO Imperative: Building a High-Impact Leadership Team

Danielle Torgerson, Sr Principal Analyst, Gartner
In today's dynamic business environment, CPOs must build and lead high-impact teams to drive strategic success. This session will explore the essential strategies for assembling and nurturing a top-tier procurement leadership team, foster a culture of innovation and collaboration, align your team’s efforts with organizational goals, and drive competitive advantage. ... Show More Show Less

11:00 AM - 11:30 AM CEST

Cut the Cost of Complexity in Customer Fulfillment

Kevin Otto, Sr Director Analyst, Gartner
As improving the customer experience continues to be a top business priority, doing so without breaking the bank on logistics costs is an enormous challenge. Join this session to hear how the fulfillment and logistics functions should align on joint goals and KPIs that deliver an excellent customer experience without sacrificing a profitable order. ... Show More Show Less

11:00 AM - 11:30 AM CEST

The Mandate Effect: How Authentic Sustainability Action Improves Talent and ESG Outcomes

Laura Rainier, Sr Director Analyst, Gartner
A sustainability mandate unlocks performance in ESG and improves talent outcomes. This session will dive into Gartner's collaborative research project with ASCM, which explores the key elements of a sustainability mandate and provides tangible guidance to apply in your supply chain. ... Show More Show Less

11:00 AM - 11:30 AM CEST

Innovation Levers to Deliver and Scale Value Faster in Smart Manufacturing

Chris Campbell, Director Analyst, Gartner
Delivering repeated value via innovation remains difficult as manufacturers struggle with organizational inertia and competing priorities. This session helps leaders responsible for strategy and performance overcome challenges with a structured approach to unlocking and scaling innovation across the manufacturing network. ... Show More Show Less

11:00 AM - 11:30 AM CEST

How You Can Make Change Stick

Alan O'Keeffe, VP Analyst, Gartner
Change is inevitable, ongoing and endless. But is it making a difference? Supply chain organizations are transforming, but how well are we embedding those changes and shifting the status quo? Join this session to take change from an input to an outcome. ... Show More Show Less

12:30 PM - 01:00 PM CEST

Life Science Supply Chains: Leading and Lagging Practices

Corwin Hee, Sr Director Analyst, Gartner
Learn where life science supply chains are leading best practices and where they are lagging behind other industries. Gartner survey data reflects where biopharmaceutical and medical device companies are thriving, and where they are falling behind industrial high-tech and consumer companies. Case studies show opportunities to continue successful practices and build capabilities to win in lagging areas. ... Show More Show Less

12:30 PM - 01:00 PM CEST

Develop Change Superheroes to Improve Procurement Transformation Success

Thomas Pocock, Sr Director, Advisory, Gartner
Procurement functions have been transforming at an unprecedented rate, but the average procurement transformation's outcomes leave a lot of value on the table. By employing different tactics for change management and using "change superheroes" more effectively, procurement teams will be able to significantly improve the outcomes of their transformation efforts. ... Show More Show Less

12:30 PM - 01:00 PM CEST

Build a Customer Experience Driven Supply Chain to Deliver Profitable Growth

Michael Dominy, VP Analyst, Gartner
CSCOs need to power profitable growth but things are more complicated today, with increasingly demanding customers and volatile geopolitical and economic environments. Supply chains need to have modular capabilities that can be dynamically combined to deliver the right customer experience
This session will describe the 3 building blocks for a required for Customer Experience Driven Supply Chain
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“Gartner Supply Chain Symposium provided me with very rich and helpful insights on SCM trends and best practices which I will be able to apply in my company.”

Eduardo Kawano
Director of Operations Management, Grupo Boticario

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