This year’s conference theme is Dynamic by Design. Renew, Rethink and Recode Next-Gen Supply Chains. CSCOs drive growth by predicting disruptions, embracing AI and rethinking operating models — designing resilient, innovative supply chains for the future. Inspire ideas and accelerate transformation. Explore our tracks, all developed with this theme in mind.
Explore This Year’s Tracks
View tracks for CSCOs and supply chain executives and dive into last year’s sessions while we work on the full 2026 agenda.
2026 Conference Tracks at a Glance
Track A. Leadership and Influence
Explore how CSCOs inspire teams, build influence and foster resilience amid disruption. Gain strategies to lead cross-functional outcomes, empower teams, and drive growth, cost optimization and sustainability.
Track B. Strategy
Learn how CSCOs balance agility, resilience and growth. Discover frameworks for risk management, cost savings, sustainability and transformation, plus best practices for aligning supply chain strategy with enterprise goals.
Track C. Organization and Talent
Discover how CSCOs build future-fit teams and foster innovation to thrive amid change. Gain strategies for organization design, talent development and empowering people to drive supply chain excellence in a dynamic world.
Look back at 2025 conference sessions
Many content-rich sessions were presented each day at Gartner Supply Chain Symposium/Xpo™ 2025 conference. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.
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Monday, 19 May, 2025
11:00 AM - 11:30 AM CEST
Cut the Cost of Complexity in Customer Fulfillment
Kevin Otto,
Sr Director Analyst, Gartner
As improving the customer experience continues to be a top business priority, doing so without breaking the bank on logistics costs is an enormous challenge. Join this session to hear how the fulfillment and logistics functions should align on joint goals and KPIs that deliver an excellent customer experience without sacrificing a profitable order.
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12:30 PM - 01:00 PM CEST
Leading the Charge: How Logistics Shapes Cost-to-Serve Success in Supply Chains
Jose Reyes,
Sr Director Analyst, Gartner
With the rise in economic pressures, higher customer expectations and increasing supply chain complexity, cost to serve programs can help supply chains identify cost drivers, inefficiencies, and service levels impacting profitability. Join us to see how logistics is ideally positioned to take a leadership role in launching a CTS program as they have a comprehensive view of the E2E supply chain.
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12:30 PM - 01:00 PM CEST
Drive Design Choices and Investment Decisions That Balance Cash Flow and Profitable Growth
Tamer Abdelghany,
Director Analyst, Gartner
CSCOs must rise above the distractions of uncertainty, risk and complexity by aligning stakeholders around demand fulfillment with reliable product supply and effective service delivery. This session will provide leadership insights and relevant examples for driving strategic decisions to enable supply network performance that provides the desired balance of short and long-term performance.
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01:40 PM - 02:00 PM CEST
Alpega: Unlocking Resilient Supply Chains Through Open Networks
Lois Kerber,
Director of Pre-Sales at Alpega TMS, Alpega
Open logistics networks are transforming how shippers, freight forwarders, and carriers interact. Early adopters report substantial benefits: 20-30% faster carrier responses, up to 15% higher response rates, and doubled efficiency in spot request handling. Companies have expanded carrier reach 2-5x, reduced transport costs, and improved pricing through transparent benchmarking. Join us to discover use cases and best practices for streamlining operations, cutting freight costs, and building a scalable, transparent logistics framework.
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02:05 PM - 02:25 PM CEST
Samsung SDS : How Global Top Manufacturer Optimizes Procurement with AI
Imran Shaikh,
Sr. Director Presales, Samsung
Join us for an insightful demo session where we showcase how Samsung SDS's innovative AI-powered direct sourcing & procurement solution, Caidentia, is transforming traditional operation practices. With its advanced capabilities, Caidentia simplifies complex Bill of Materials (BOM) management processes, fosters seamless collaboration between suppliers, OEMs, and ODMs, ultimately driving greater efficiency and significant cost savings in direct sourcing activities. Gain valuable insights from a leading high-tech manufacturer who has successfully implemented Caidentia within their organization.
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02:30 PM - 03:15 PM CEST
Roundtable: Meeting Rising Customer Expectations - Balancing Enhanced Logistics Services With Cost Efficiency
Kevin Otto,
Sr Director Analyst, Gartner
Join this lightly facilitated discussion to exchange best practices and challenges in balancing the increasing demands of customers with cost efficiency.
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03:15 PM - 04:00 PM CEST
How to Achieve Business Growth while Maintaining Supply Chain Efficiency, Moderated by Maersk
Johanna Hainz,
GLOBAL HEAD OF CUSTOMER SOLUTIONS, Maersk
This roundtable provides supply chain leaders with a platform to explore the balance between resilience and cost efficiency in the face of disruptions of today. Through open dialogue and shared experiences, executives will discuss key disruptions, risk mitigation strategies, and the role of strategic partnerships in building a high-performing supply chain. Whether you’re navigating economic pressures, enhancing visibility, or integrating sustainability into your resilience strategy, this session will offer practical insights to help you safeguard operations while driving growth.
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Tuesday, 20 May, 2025
09:50 AM - 10:10 AM CEST
Blue Yonder: Charting the Course- Exploring PepsiCo's Supply Chain Planning Evolution
Carolina Laparra,
Director Supply Chain Planning & IBP Transformation, PepsiCo
Bartlomiej Reszke,
Director Supply Chain Planning, PepsiCo
Join a dynamic Q&A session with PepsiCo as they share insights from their transformative supply chain journey. Discover how they tackled planning challenges to achieve greater efficiencies, improved predictions and enhanced forecast accuracy, while reducing inventory and warehouse costs. In this session, we will discuss the benefits of utilizing cutting-edge technologies, driven by AI and ML, to streamline processes and optimize decision-making. Expect to gain insights into PepsiCo's strategy for navigating future challenges, including shifting consumer preferences and market dynamics.
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11:00 AM - 11:30 AM CEST
Windward: How Gen AI Automation is Transforming Supply Chain Operations
Join Windward’s CEO & Co-Founder, Ami Daniel, for a fireside chat with a leading freight forwarder. They’ll explore how AI is revolutionizing the supply chain industry, transforming freight forwarder and BCO operations.
Learn how agentic workflows, gen AI, and D&D automation are streamlining operations by force-multiplying teams, enhancing visibility, and enabling logistics professionals to focus on valuable work. The chat will present real-world use cases, insights, and strategies for successfully implementing AI in logistics. You’ll walk away with actionable takeaways on how to harness AI. ... Show More Show Less
Learn how agentic workflows, gen AI, and D&D automation are streamlining operations by force-multiplying teams, enhancing visibility, and enabling logistics professionals to focus on valuable work. The chat will present real-world use cases, insights, and strategies for successfully implementing AI in logistics. You’ll walk away with actionable takeaways on how to harness AI. ... Show More Show Less
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