Attend Gartner Customer Service & Support Conference with your team

Accelerate learning and build a shared vision

Gartner Customer Service & Solution Conference is built for customer service and support teams. The conference provides the latest business and technology insights, tools and guidance you need to grow your business, accelerate revenue and impact the customer life cycle.

Bring your entire team along. This conference helps all key stakeholders align, collaborate and achieve business growth within your organization. 

There is no better environment for stakeholders to align, learn and network

Divide and Conquer

Split up to attend more sessions designed for every member of your team.

Network With Peers

Experience unparalleled networking as you join a world-class community of technology leaders.

Meet With Experts

Discuss your challenges and validate your strategies with Gartner experts in your industry.

Buy more, save more

Group Rate Discount

Save on registration when you attend the conference with your colleagues. Receive complimentary registration(s) when you register as a team.*

  • 1 for 3 paid registrations
  • 2 for 5 paid registrations
  • 3 for 7 paid registrations
  • 4 for 10 paid registrations

*See Group Rate Discount terms and conditions.

Ready to register your team?

If you are interested in receiving a group rate or learning more about bringing your team to a Gartner conference, please email GlobalConferences@gartner.com or contact your Gartner representative.

Tips for attending the conference as a team

Align your vision as you forge strong relationships and a deeper, shared understanding with your colleagues and peers to help drive your strategies forward.

Pre-conference

  • Have a team-planning meeting to set key objectives.
  • Decide a strategy for how to divide and conquer the agenda (which sessions you attend collectively could be as important).
  • Agree on how you will share key lessons.
  • Create a document repository for notes, slides, etc., on Google Drive or other file-sharing platform.

During the conference

  • Create a Microsoft Teams/Slack/Google Hangout channel to stay in touch during the conference.
  • Share sessions with your colleagues — make notes of times they would find especially helpful.
  • Make a plan to share a coffee or lunch break together as a group.
  • Set up a.m. or p.m. meetings to discuss what you hope to learn, what you did learn and stay connected

Post-conference

  • Set up a meeting to review key take-aways and create an action plan for how you will apply what you have learned. What are you going to start doing/stop doing/do differently as a result of what you have learned?
  • Connect on LinkedIn with any peers you met during the conference.
  • Schedule follow-up meetings with any exhibitors that piqued your interest (through the Gartner Conference Navigator app).

“Having more members of your team at the conference allows you to take back content to your organization in a far richer way and corroborate some of the themes you have heard.”

2025 Gartner Conference Attendee

Ready to register to your team?