All 2026 Conference Sessions

Gartner CSO & Sales Leader Conference 2026 dives deep into key topics for CSOs and sales leaders around customer retention and growth, agentic AI, new customer acquisition, and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Architecting Sales Success in the Age of AI

This year’s conference theme is designed to help you plan, strategize and execute for the future — where technology, especially  AI, creates new opportunities but leadership drives results.  

Explore innovative frameworks, actionable insights and proven strategies for building resilient, agile and high-performing sales organizations equipped to excel in the age of AI.

Hear from Conference Chair Michael Katz as he shares what makes this year’s conference a must-attend for sales leaders.
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There are multiple sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Tuesday, May 19, 2026

09:30 AM - 10:15 AM PDT

Opening Keynote: Reimagining Sales Productivity in the Age of AI
Dan Gottlieb, VP Analyst, Gartner
At a time of limitless tech possibilities and economic volatility, sales leaders face pressure to achieve productivity breakthroughs just to stay competitive. While AI-driven productivity is within reach, outdated assumptions and incremental approaches keep CSOs from the frontier. This keynote challenges you to embrace a bold, tailored innovation model that unlocks step-change gains and redefines sales performance. ... Show More Show Less

11:00 AM - 11:45 AM PDT

CSO Circle Roundtable: Empowering Sellers With Buyer-Centric Value Propositions
Greg Hessong, Sr Director Analyst, Gartner
Sales organizations that fail to align with buyer perspectives and instead cling to a supplier-centric vision of value risk declining pipeline, stalled deals and slower growth. Join fellow sales leaders and CSOs to explore how to realign value propositions to customer priorities, close the value gap and help sellers regain influence with buyers. ... Show More Show Less

11:00 AM - 12:30 PM PDT

Workshop: Put AI to Work for Sellers by Translating Workflow to Actions
Wendy Butler-Mafuz, Sr Director Analyst, Gartner
This interactive workshop helps sales operations leaders unlock AI’s potential for sales productivity. Learn to break down sales processes into actionable workflows, identify automation opportunities, and apply practical AI solutions. Gain hands-on experience and proven frameworks to accelerate sales outcomes and drive measurable impact. ... Show More Show Less

11:00 AM - 11:30 AM PDT

Where Is The ROI From My AI Investments?
Sandhya Mahadevan, Sr Director Analyst, Gartner
CSOs face pressure to link AI investments with revenue growth and cost reduction, but most struggle to show clear ROI. Personal productivity gains aren’t enough to convince CFOs. In this session, attendees will learn three key ways to frame AI value and build a roadmap to measurable, defensible ROI. ... Show More Show Less

11:00 AM - 11:30 AM PDT

How to Redesign the Sales Manager Role of the Future
Michael Katz, Sr Director, Research, Gartner
Sales managers can be a force multiplier, with up to 6x impact on seller performance. However, only 18% of managers have high-performing teams. The sales manager role is often misaligned with what matters; over half of managers say their day-to-day responsibilities differ completely from their formal job description. This session explores how sales organizations can redesign the sales manager role by focusing on its purpose, key activities and responsibilities to drive higher sales performance. ... Show More Show Less

11:00 AM - 11:30 AM PDT

CSO’s Role in Relentless Sales Transformations
Dave Egloff, VP Analyst, Gartner
CSOs are evaluated on both revenue and transformational leadership. In a climate of nonstop change, transformation is essential to stay relevant—yet 90% of CSOs struggle to transform and hit their quarterly goals. Join this session to uncover the strategies and tactics CSOs must leverage to do it balance near-term performance with longer-term change. ... Show More Show Less

11:00 AM - 11:45 AM PDT

CSO Circle Roundtable: AI Adoption Trials, Tribulations and Triumphs
Michele Buckley, VP Analyst, Gartner
How is AI working out for you? Discuss with other sales leaders the impact of AI on team roles, responsibilities and workflows, when AI agents handle the traditional grunt work of sellers. Expect provocative discussions and actionable strategies for moving your sales team forward into an AI-driven future. ... Show More Show Less

11:00 AM - 11:20 AM PDT

Magic Quadrant for Revenue Action Orchestration
Steve Rietberg, VP Analyst, Gartner
Revenue action orchestration (RAO) platforms are emerging as the cornerstone of AI-first sales execution. This session will help you understand the market and evaluate vendors based on their ability to consolidate revenue signals, deliver AI guidance and scale execution across complex go-to-market motions. ... Show More Show Less

11:00 AM - 11:45 AM PDT

Ask the Expert: Unlocking Growth: Building High-Performing Account Teams
Danielle McKinley, Sr Director Analyst, Gartner
CSOs expect 65% of growth to come from existing customers, yet the AM role isn’t set up to seize this. This session explores “Teaming for Growth”: how to build account teams, align responsibilities to drive expansion, and leverage technology as a teammate to execute growth motions effectively. ... Show More Show Less

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“Everything about Gartner CSO & Sales Leader Conference was done to perfection. The content was relevant and broken into chunks that were manageable [and easy] to comprehend. I’ll be back!”

Renee Beste
Sales Excellence Director, Black & Veatch

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