All 2026 Conference Sessions

Gartner CSO & Sales Leader Conference 2026 dives deep into key topics for CSOs and sales leaders around customer retention and growth, agentic AI, new customer acquisition, and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Architecting Sales Success in the Age of AI

This year’s conference theme is designed to help you plan, strategize and execute for the future — where technology, especially  AI, creates new opportunities but leadership drives results.  

Explore innovative frameworks, actionable insights and proven strategies for building resilient, agile and high-performing sales organizations equipped to excel in the age of AI.

Hear from Conference Chair Michael Katz as he shares what makes this year’s conference a must-attend for sales leaders.
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There are multiple sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Tuesday, May 19, 2026

11:00 AM - 11:30 AM PDT

The AI-First Sales Organization: Rewiring for Speed and Growth
Doug Bushée, VP Analyst, Gartner
AI is rewriting revenue rules, and incremental change won’t keep you competitive. This session introduces the “Incumbent to Disruptor” framework to help CSOs dismantle legacy workflows, bypass barriers, and neutralize resistance. Learn practical strategies—sunset sprints, AI-native workflows, and innovation pods—to move faster and scale what works. ... Show More Show Less

02:30 PM - 03:00 PM PDT

Executive Fast Start for New-to-Role CSOs
Brendan Condon, Sr Director Analyst, Gartner
Tailored insights and resources to accelerate a CSO's first-year success. Show Less

02:30 PM - 03:15 PM PDT

Ask the Expert: CSO Strategies for Accurate Forecasts, Healthy Pipelines, and Account Planning
Tyler Huguley, Sr Director Analyst, Gartner
This Ask the Expert session explores how CSOs can improve forecasting accuracy and pipeline health by shifting away from both being accountability exercises. This requires creating an environment that embraces "truths", while strengthing the account planning process to achieve targeted growth. Learn strategies to reframe the purposes of pipelines and forecasts, while ramping up account planning. ... Show More Show Less
Wednesday, May 20, 2026

10:30 AM - 11:00 AM PDT

Strengthen Your Sales Org with a Predictive Health Assessment
Dave Egloff, VP Analyst, Gartner
Today's CSOs cannot wait until lagging metrics tell them what's working. Instead, they must continually assess the health and resiliences of their organization. Discover the predictive insights to reveal risks and emerging issues before they derail your success. ... Show More Show Less

12:00 PM - 12:30 PM PDT

Beyond Productivity: Harness AI and Predictive Models to Maximize Sales Capacity
Steve Rietberg, VP Analyst, Gartner
Boosting productivity alone won’t cut it. You must grasp how internal and external forces—especially your AI rollout—affect revenue generation. In this session, we’ll explore the evolving levers of sales capacity and show you how to apply a predictive model for smarter, data-driven decisions. ... Show More Show Less

02:00 PM - 02:30 PM PDT

Building Disruption-Ready Sales Organizations: AI-Driven Resilience for Competitive Edge
Luke Tipping, Director Analyst, Gartner
In today’s unpredictable world—from geopolitical upheavals and extreme weather to rapid tech advances—CSOs need more than quick fixes. They must design sales organizations with built-in resilience. This session offers a strategic playbook for weaving disruption-readiness into your commercial model. You’ll learn how to embed risk intelligence, use AI for real-time scenario planning, and create flexible sales systems. The payoff: a sales strategy that weathers shocks and turns disruption into your competitive edge. ... Show More Show Less

02:15 PM - 03:45 PM PDT

CSO Circle Workshop: Stop Revenue Leakage: Practical RevOps Strategies to Protect & Grow Your Top Line
Rachael Buchler, Sr Director Analyst, Gartner
Nearly half of B2B organizations lose up to 10% of annual revenue due to leakage. This workshop explores the common revenue leakage points in B2B organizations today and provides CSOs with practical tools and strategies to empower their RevOps teams to help protect & grow top-line revenue for sustainable, profitable growth. ... Show More Show Less

03:30 PM - 04:00 PM PDT

Amplifying Sales with AI: Building Human-Centric, High-Trust Organizations
Doug Bushée, VP Analyst, Gartner
In the age of AI, CSOs must lead beyond automation toward amplification. This session demonstrates how to build human-centric AI sales organizations that drive growth. Learn to design trust-based workflows, coaching loops and manager enablement strategies that turn AI insights into measurable revenue performance. ... Show More Show Less

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“Everything about Gartner CSO & Sales Leader Conference was done to perfection. The content was relevant and broken into chunks that were manageable [and easy] to comprehend. I’ll be back!”

Renee Beste
Sales Excellence Director, Black & Veatch

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