All 2026 Conference Sessions

Gartner CSO & Sales Leader Conference 2026 dives deep into key topics for CSOs and sales leaders around customer retention and growth, agentic AI, new customer acquisition, and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Architecting Sales Success in the Age of AI

This year’s conference theme is designed to help you plan, strategize and execute for the future — where technology, especially  AI, creates new opportunities but leadership drives results.  

Explore innovative frameworks, actionable insights and proven strategies for building resilient, agile and high-performing sales organizations equipped to excel in the age of AI.

Hear from Conference Chair Michael Katz as he shares what makes this year’s conference a must-attend for sales leaders.
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There are multiple sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Tuesday, May 19, 2026

10:30 AM - 10:50 AM PDT

SAP: The Future of B2B Selling Is Agentic—and It’s Here
AI has reshaped B2B sales, raising the bar for speed, personalization, and trust. Leading organizations are embracing AI‑first strategies that orchestrate intelligence across lead‑to‑cash—without compromising data security. Join this session to explore real AI use cases and SAP’s approach to connected, agentic B2B selling. By focusing on proven AI use cases, leaders can reduce noise, surface opportunity signals faster, and deliver impact. ... Show More Show Less

11:00 AM - 11:30 AM PDT

The AI-First Sales Organization: Rewiring for Speed and Growth
Doug Bushée, VP Analyst, Gartner
AI is rewriting revenue rules, and incremental change won’t keep you competitive. This session introduces the “Incumbent to Disruptor” framework to help CSOs dismantle legacy workflows, bypass barriers, and neutralize resistance. Learn practical strategies—sunset sprints, AI-native workflows, and innovation pods—to move faster and scale what works. ... Show More Show Less

11:45 AM - 12:15 PM PDT

SAP’s Journey: Enterprise Sales Transformation in the Age of Agentic AI
Driving revenue, stock growth, and market penetration is a constant challenge—one that Utkarsh Bahadur, Global Head of Go-to-Market Strategy and Operations at SAP, knows well. Overseeing more than $43B in revenue across 180+ countries, innovation and growth stay top of mind. Join this session for an inside look at SAP’s AI-powered sales transformation, key considerations, challenges, growth mindset, and its market-leading sales applications. ... Show More Show Less

01:40 PM - 02:00 PM PDT

Gong: Orchestrating the AI-powered Customer Journey
Craig Hanson, Senior Director, Market Strategy, Gong
AI’s real impact isn’t in isolated productivity gains — it’s in orchestrating the entire customer journey. In this session, we’ll discuss moving from task automation to an AI-powered operating model that connects signals, decisions, and actions across every stage — and how to use Gong to make that happen. ... Show More Show Less

02:30 PM - 03:15 PM PDT

Ask the Analyst: CSO Strategies for Accurate Forecasts, Healthy Pipelines, and Account Planning
Tyler Huguley, Sr Director Analyst, Gartner
This Ask the Analyst session explores how CSOs can improve forecasting accuracy and pipeline health by shifting away from both being accountability exercises. This requires creating an environment that embraces "truths", while strengthing the account planning process to achieve targeted growth. Learn strategies to reframe the purposes of pipelines and forecasts, while ramping up account planning. ... Show More Show Less

02:30 PM - 03:00 PM PDT

Executive FastStart for New-to-Role CSOs
Brendan Condon, Sr Director Analyst, Gartner
Tailored insights and resources to accelerate a CSO's first-year success. Show Less

03:15 PM - 03:45 PM PDT

Anaplan: Transforming Sales Performance Management at Siemens with a Digital Twin

Kyle Welling, Senior Director, Rpm Application, Anaplan
Peter Gapp, Vp, Digital Transformation & Ai, Siemens
Siemens struggled with a disconnected global sales operation that lacked go-to-market visibility and agility. This session explores how they pioneered a 'Digital Twin of Sales' to unify core commercial levers, from sales compensation to territory, quota, and capacity planning. Learn how this provides the clarity to focus 13,000 sellers on the right market opportunities to drive predictable growth, and build a resilient, future-ready sales engine. ... Show More Show Less

03:15 PM - 03:45 PM PDT

Highspot: How Arm Is Building a Network of Intelligence Around Sellers
Lucas Welch, VP, Corporate & Demand Marketing, Highspot
Ben Taft, VP, Global Sales Operations & GTM Enablement, ARM
AI won’t fix flawed execution. Most teams add tools without addressing inconsistent seller behavior. Arm is taking a different approach, surrounding its sellers with domain-specific intelligence to improve deal clarity and consistency at scale. Join Arm’s VP of Revenue Enablement and Operations for an inside look at how to avoid AI-washing sales and, instead, turn AI into real revenue execution. ... Show More Show Less

03:15 PM - 03:45 PM PDT

Varicent: Architecting Predictability and Revenue Performance for the AI Era
Alejandro Bellarosa, Senior Director Product Marketing, Varicent
Dana Therrien, Svp, Commercial Transformation, Varicent
Why do 91% of sales teams miss quota? It is a design flaw. CSOs often treat compensation, territory, and quotas as silos, but they are deeply interconnected. One change in isolation can destabilize your entire GTM strategy. In this session, learn how leading organizations use AI-native intelligence to synchronize these pillars and eliminate revenue leaks. Move past the AI hype to build a resilient, 360-degree revenue architecture for growth. ... Show More Show Less

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“Everything about Gartner CSO & Sales Leader Conference was done to perfection. The content was relevant and broken into chunks that were manageable [and easy] to comprehend. I’ll be back!”

Renee Beste
Sales Excellence Director, Black & Veatch

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