This year’s conference theme is Dynamic by Design. Renew, Rethink and Recode Next-Gen Supply Chains. CSCOs drive growth by predicting disruptions, embracing AI and rethinking operating models — designing resilient, innovative supply chains for the future. Inspire ideas and accelerate transformation. Explore our tracks, all developed with this theme in mind.
Explore this year’s tracks
View tracks for CSCOs and supply chain executives and dive into last year’s sessions while we work on the full 2026 agenda.
Conference Tracks at a Glance
Track A: Leadership and Influence
Explore how CSCOs inspire teams, build influence and foster resilience amid disruption. Gain strategies to lead cross-functional outcomes, empower teams, and drive growth, cost optimization and sustainability.
Track B: Strategy
Learn how CSCOs balance agility, resilience and growth. Discover frameworks for risk management, cost savings, sustainability and transformation, plus best practices for aligning supply chain strategy with enterprise goals.
Track C: Organization and Talent
Discover how CSCOs build future-fit teams and foster innovation to thrive amid change. Gain strategies for organization design, talent development and empowering people to drive supply chain excellence in a dynamic world.
Look back at 2025 Conference Sessions
Many content-rich sessions were presented each day at the 2025 Gartner Supply Chain Symposium/Xpo. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.
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Monday, May 05, 2025
11:30 AM - 12:15 PM EDT
CSCO Circle Roundtable: Own the Margin: Strategies to Cut Costs and Enable Growth
Sam Berndt,
VP, Team Manager, Gartner
CSCOs are under immense pressure to identify continued costs savings within their supply chain operations. Join this roundtable to discuss different strategies to improve organizations' profit margins with fellow CSCOs and supply chain leaders not only through costs savings but operational efficiencies and growth enablement strategies.
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11:30 AM - 12:00 PM EDT
Cut the Cost of Complexity in Customer Fulfillment
Kevin Otto,
Sr Director Analyst, Gartner
As improving the customer experience continues to be a top business priority, doing so without breaking the bank on logistics costs is an enormous challenge. Join this session to hear how the fulfillment and logistics functions should align on joint goals and KPIs that deliver an excellent customer experience without sacrificing a profitable order.
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01:15 PM - 01:45 PM EDT
Leading the Charge: How Logistics Shapes Cost-to-Serve Success in Supply Chains
Jose Reyes,
Sr Director Analyst, Gartner
With the rise in economic pressures, higher customer expectations and increasing supply chain complexity, cost to serve programs can help supply chains identify cost drivers, inefficiencies, and service levels impacting profitability. Join us to see how logistics is ideally positioned to take a leadership role in launching a CTS program as they have a comprehensive view of the E2E supply chain.
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01:35 PM - 01:55 PM EDT
Reveal: Elevating CITGO Lubricants Supply Chain Performance with SAP: A Blueprint for Success
Mike Curtis,
General Manager, Mike Curtis
Explore how a lubricants leader revitalized its supply chain by maximizing SAP, reducing inventory by $22M, enhancing service levels by 70%, and minimizing manual efforts. Facing low SAP trust and spreadsheet reliance, they partnered with experts to align processes, improve data integrity, and empower teams with analytics. This strategic shift drove agility, profitability, and customer satisfaction, offering executives a proven model to optimize operations, free up working capital, and ensure scalability using existing systems effectively.
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02:35 PM - 02:55 PM EDT
Optilogic: Reimagining the Vestis Supply Chain from Facilities to Delivery
Mark Outslay,
Vice President, Professional Services, Optilogic
Scott Roberts,
Vice President, Logistics NA, Vestis
What if your supply chain could respond agilely to any market or internal disruption, and improve service and cost efficiency? Vestis, formerly Aramark Uniform Services, has reimagined its North American supply chain which has expanded in size and complexity for nearly 60 years. Learn how Vestis’ supply chain operations and design teams combine creative what-if analysis and careful ROI feasibility studies to turn new ideas into reality. You’ll see the structured process that is followed to intelligently design facility and flow-paths of the future.
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02:35 PM - 02:55 PM EDT
DAT Freight & Analytics: Freight Expectations: When Business Cycles Hit the Road
Dr Chris Caplice,
CHIEF SCIENTIST, DAT Freight & Analytics
This presentation analyzes truckload transportation procurement, examining the intricate relationships between freight business cycles, policy impacts on rates, and strategic lane segmentation. We explore effective procurement strategies in fluctuating market conditions, to include innovative approaches to freight lane segmentation, demonstrating how data-driven categorization can enhance operational efficiency and cost-effectiveness. Attendees will gain valuable insights to navigate the complex landscape of truckload transportation and drive competitive advantage in their operations.
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04:00 PM - 04:30 PM EDT
Samsung SDS : Transforming Direct Procurement with AI-Powered BOM Management
Ian Silver,
Global Head of Alliances & Delivery, Samsung SDSA
Join us to learn how Samsung SDS’s AI-powered procurement solution, Caidentia, is transforming direct sourcing and BOM management for high-tech manufacturing. This session will showcase real-world insights from Global Top manufacturer, highlighting how AI-driven sourcing strategies optimize supplier collaboration, reduce costs, and streamline operations in complex supply chains. Learn how high-tech manufacturers could leverage Caidentia to gain a competitive advantage in procurement.
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04:00 PM - 04:45 PM EDT
Roundtable: Driving Supply Chain Efficiency: Cost Optimization Strategies, moderated by Amazon
Matt Harris,
Head of Enterprise Account Management, Amazon Freight
Tariq Choudry,
Head of Product Strategy, AWS Supply Chain
Success with your supply chain demands a holistic approach to cost optimization across both digital and physical operations. Join supply chain leaders like yourself, as well as Amazon business leaders, for an interactive discussion on how to build strategies for inventory management, demand forecasting, and logistics optimization, while leveraging the power of ML, AI, and analytics. We will dive into how companies are enhancing visibility, reducing costs, and improving decision-making across the supply chain.
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04:35 PM - 04:55 PM EDT
JAGGAER: USPS Delivers Best In-Class Supply Chain Relationship Management Strategies
Mark Guilfoil,
VICE PRESIDENT, SUPPLY MANAGEMENT, United States Postal Service
Jon Lawrence,
Chief Product Officer, JAGGAER
Join us and our United States Postal Service customer as we discuss how the Supply Management team drives high supplier performance through optimized supply chain relationship management processes utilizing JAGGAER's integrated supply chain management platform. The USPS will share how they deliver supply chain excellence through enhanced strategies in supplier segmentation, score carding, performance reviews and development plans, subcontract reporting, and supplier performance management. In this session, we will discuss specific examples of how USPS was able to increase supplier performance through 100% supplier reviews with key suppliers and increased internal customer satisfaction through the supply chain.
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