Frequently Asked Questions

Gartner cares about the health and safety of our community. If you are feeling unwell, please refrain from attending the conference. 

At this time, Gartner does not have any health-related requirements in place for attendance. Should this change, we will follow up with updated guidance.

• Qualifying paid registrations for Gartner conferences are: cash registrations and paid ticket registrations.

• A combination of paid tickets and cash registrations may be used to qualify for Group Rate Discount complimentary registrations.

• Some restrictions may apply to ticket registrations. Contact your Gartner representative if you have questions.

• All registrations must be paid in full before complimentary Group Rate Discount registrations can be used.

• Groups must consist of employees of the same organization and are registered for the same conference.

• There is a limit of four Group Rate Discount complimentary registrations per organization.

• The Group Rate Discount is voided by all other group offers and promotions for conference attendance. Time-based registration offers such as early bird are still applicable.

• The Group Rate Discount terms and conditions do not void or supersede Gartner conference terms and conditions. All registrations are subject to the full conference terms and conditions.

• The conference is organized by Gartner, which reserves the right, at its sole discretion, to limit or deny access to any entity or individual. Receipt of an application and/or payment by Gartner does not constitute acceptance. Application and payments that are not accepted will be returned.

View the Gartner conference terms and conditions for confirmation on the attendee cancellation policy.

Please contact the Gartner Exhibitor Sales team for exhibitor opportunities.

See the list of featured Gartner expert speakers: 
Please check our Speakers page.

How to sign up for a Gartner expert one-on-one meeting: 
Gartner One-on-One meetings are available exclusively to paid registered full conference attendees. They are not available to exhibitors or exhibitor conference session passholders. Preregistration for One-on-One meetings and small-group sessions are available through Gartner Conference Navigator, our online agenda-building tool.

How a Gartner expert will be assigned to your meeting: 
All registered attendees have the exclusive opportunity to speak directly with a Gartner expert in a private 30-minute one-on-one meeting. Because of the high demand for particular experts, speaker selection is on a first-come, first-served basis.

The registration process for roundtables, workshops and other sessions requiring preregistration: 
Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees, excluding exhibitors and exhibitor conference session passholders. Because of high demand and limited availability, we recommend that you register in advance for these unique sessions. Preregistration will be available through Gartner Conference Navigator, our online agenda-building tool.

Access to a list of Gartner experts attending the conference:
A Gartner experts guide will be available soon and will include a complete list of available experts, as well as their area of expertise. Please check our Speakers page.

Restrictions for Gartner expert one-on-ones: 
Gartner expert one-on-ones are not available for solution provider briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this occurs. Gartner clients interested in briefing experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.

Yes, the slides for each session can be found within the session description on Gartner Conference Navigator.

How to prepare as a first-time attendee: 

• Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or through our mobile app).

• Make sure your profile is complete to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.

• Be sure to register in advance for any roundtables, Gartner one-on-one meetings or workshops you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.

• Join us in the IT Xpo during daily receptions so you can meet with the technology leaders in the space and find the solutions you need.

• Keep an eye out for emails from the Conferences team, with key updates, tips and tricks to getting the most out of your experience.

About the Gartner Conference Navigator app:
Gartner Conference Navigator is your hub for the conference. Here you can view and filter sessions, build your agenda, register for interactive experiences, schedule your meetings and more. We recommend using the app for an optimal conference experience. Search “Gartner Conference Navigator” in your app store to download. The app allows you to view and update your agenda, network with other end users, receive important notifications and more.

Is my attendance limited if I am not currently a Gartner client?
Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities, along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the IT Xpo to better understand the benefits you’ll receive.

Signing up for limited seating sessions: 
You will need to sign up in advance for some sessions, such as workshops, Meetups and roundtables. If you try to register for a session and it is listed as “full” or “closed,” there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes prior to the session start to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.

Suggested dress code: 
We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and navigating the show floor. Business casual dress is what most attendees opt for, but we also recommend that you dress in layers as the conference rooms can get chilly.

No. Gartner does not post or sell attendee lists. For more details, please review the registration terms and conditions.

In the conference industry, we often come across fraudulent service providers who claim to be able to offer attendee lists or discounted passes. Gartner has not authorized anyone to contact you on our behalf and we encourage you to avoid these attempts by not engaging with suspicious emails or calls as they are phishing scams. If you have been contacted by such a provider please inform Gartner at ConferencePhishing@gartner.com. 

For a list of fraudulent providers that have been reported to Gartner, please click here.

Gartner cultivates an inclusive experience for all attendees: 
The Gartner Conferences team is committed to creating a respectful, friendly and inclusive experience for all participants. Inclusion and respect are core components of Gartner culture, and we take pride in bringing together a community that is welcoming and thoughtful of others. Gartner conferences include elements such as accessibility ambassadors, prayer/meditation rooms, and parent/mother rooms to help foster a deeper sense of inclusion and further enable attendees to bring their whole selves to the conference.

Addressing accessibility needs:
We are committed to providing a welcoming and inclusive conference experience for all participants. If you have an accessibility-related need for a conference, please let us know in your registration profile or email us directly at GlobalConferences@gartner.com, ideally at least three weeks prior to the conference. Once we receive your request, one of our accessibility ambassadors will contact you.

Please email GlobalConferences@gartner.com with any additional questions or feedback on accessibility.
Share your feedback on how we can further improve inclusivity at the conference:
Gartner is committed to hearing all voices. Being inclusive and respectful are critical across all aspects of our business. Help us, challenge us, inspire us and share your thoughts, ideas and suggestions for how we can make our conference experience a more inclusive one. Please email GlobalConferences@gartner.com to share your feedback.

Gartner is committed to minimizing the environmental impact of our conferences by minimizing waste, reusing materials and conserving natural resources. Our conferences are designed to adhere to best practices specific to each host location, while integrating our organization’s sustainability initiatives.

Gartner conferences follow sustainable practices such as: 

• Reducing waste

  • Facilitating landfill diversion through sorting, recycling, composting, reuse and incineration, where available

  • Reducing reliance on single-use paper and plastic through digitization

  • Reusing materials for exhibitor stands and desks 

  • Offering water refill stations throughout the venue

• Conserving energy and emissions 

  • Partnering with eco-conscious conference venues and suppliers, where possible, powered by renewable energy

  • Limiting travel for Gartner associates supporting conferences 

  • Offering vegetarian and vegan menu options on-site

Interested in learning more? Download our sustainability overview here and keep an eye out for the Gartner sustainability icon at conferences.