All 2025 Conference Sessions

Gartner IT Symposium/Xpo™ 2025 conference dives deep into key topics for CIOs around AI, cybersecurity, executive leadership and more to help you address your organization’s mission-critical challenges.

2025 Conference Theme

Agents of Change: Leading Through Intelligence

In today’s volatile world, CIOs and tech leaders face crucial choices. Now is the time to harness AI for successful digital transformation. As the lead change agent, you need:

  • Adaptive leadership to navigate complex challenges
  • Smart tech decisions on AI-ready data, cybersecurity, cloud sovereignty and cost optimization
  • Innovation and resilience to foster a change-ready culture
  • Actionable insights for prioritized strategies
  • A future-ready workforce for tomorrow

Explore sessions below that bring this theme to life.

Our sessions focus on the priorities essential to your success as a leader. Designed around our research-backed framework, Gartner Priorities Navigator™, you’ll gain insights to help you adapt and deliver.
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Monday, October 20, 2025

11:30 AM - 12:15 PM EDT

Ask the Expert: How to Navigate Operational Technology Digitalization Challenges and Opportunities
Jo-Ann Clynch, Sr Director Analyst, Gartner
Power and utilities have progressed the IT/OT integration agenda. To be successful, utilities must leverage both OT and IT data in a unified data fabric. This is foundational for operational and financial success. Move beyond the chaos of passive dashboards to operational insights that lays the foundation for simulation and optimization. Join peers to navigate the traps and pitfalls of the journey. ... Show More Show Less

12:05 PM - 12:25 PM EDT

Automation Anywhere: The Future of AI Agents: Going from Personal Productivity to Enterprise-Wide ROI
Peter White, Chief Product Officer, Automation Anywhere
The challenge in enterprise automation isn’t starting—it’s achieving measurable impact. Too many AI efforts stall in personal productivity. This session explores how Agentic AI transforms siloed tools into goal-driven processes that deliver ROI. Learn how to orchestrate end-to-end workflows, unlock 10x value, and accelerate adoption with Agentic Process Automation, already live at 1,500+ enterprises. ... Show More Show Less

12:05 PM - 12:25 PM EDT

Cisco: Simplifying AI Complexity—Empowering Digital Resilience With Splunk
Chris Crocco, Director of Technical Interlock for O11y/Assurance, Splunk
Visibility and performance across distributed architectures and applications are becoming increasingly complex. This session explores how integrating Cisco’s networking, security, and data center solutions with Splunk’s observability platform enables organizations to turn data into actionable insights. Learn how this approach helps IT teams identify and resolve issues faster, improve reliability, and align IT performance with business objectives. ... Show More Show Less

12:30 PM - 01:00 PM EDT

Government: Citizen Experience Trends and Predictions to Shape Service Delivery
Mike Shevlin, Sr Director Analyst, Gartner
Gartner conducted the biggest survey of citizens in the world to learn what makes best-in-class government services. In this session, we’ll share insights into what is needed to meet current and emerging citizen expectations and the decisions that go into creating a government CX capability with the agility to measure and meet emerging expectations. ... Show More Show Less

12:30 PM - 01:15 PM EDT

Ask the Expert: How Do You Assess the Readiness of the SIS/ERP to Support Modernization Initiatives
Robert Yanckello, VP Analyst, Gartner
Legacy SIS/ERP technology is hampering digital acceleration for many institutions. Organizations that can properly evaluate their capability to function, enable, differentiate and transform the business with the fitness attribute framework will be best positioned to collaborate and support modernization plan based on the results of the fitness assessment. ... Show More Show Less

01:15 PM - 01:35 PM EDT

WalkMe: Stop Adoption Whiplash: How Enterprises Stay Ahead of Constant Change with WalkMe
Ofir Bloch, VP, CORPORATE MARKETING, WalkMe
Joe Poyma, SR SALES ENGINEER, WalkMe
AI and transformation efforts often stall because people can’t keep up with change. Fragmented workflows, low adoption, and compliance gaps leave value unrealized. In this session, see how enterprises use the WalkMe Digital Adoption Platform for a rapid response to this challenge - guiding users across apps, automating tasks, enforcing in-app policy, and proving ROI with adoption intelligence.
Gain insight into building a change-ready organization and then see how WalkMe fixes broken AI dreams at Booth 1015.
 ... Show More Show Less

01:15 PM - 01:35 PM EDT

T-Mobile: Enabling Enterprise Agility at the Edge: The Next Frontier in 5G ANS Networking
Will Townsend, VP & PRINCIPAL ANALYST, Moor Insights & Strategy
Mike Fitz, VICE PRESIDENT FOR T-MOBILE FOR BUSINESS, T-Mobile USA, Inc
A Conversation on the Future of Networks featuring Mike Fitz, Vice President of Solution Sales, and Will Townsend, VP & Principal Analyst, Infrastructure, Carrier Services & Enterprise Networking, Moor Insights & Strategy. As the concept of the “edge” continues to evolve, so do the opportunities and challenges for enterprises navigating today’s distributed digital landscape. In this thought-provoking session Mike Fitz and Will Townsend engage in a frank discussion about what “edge” really means today, and why it's becoming mission-critical for businesses of all sizes ... Show More Show Less

01:15 PM - 01:35 PM EDT

Boomi: From Zero to ROI: How to Design, Govern, and Orchestrate Enterprise-Ready AI Agents
Chris Chan, Director of Product Marketing for Boomi AI,
Barry Gerdsen, CTO - CHANNELS & ALLIANCES, Boomi
90% of AI projects stall in pilots due to a lack of enterprise readiness. In this live demo, Boomi’s Field CTO will show how to move beyond chatbots to agentify business workflows and turn AI potential into measurable ROI. See how agents gain context from enterprise systems, reason through options, and take secure action. Learn how Boomi provides the connectivity, governance, and speed to value needed to scale agentic transformation, with a real-world use case proving business impact. ... Show More Show Less

01:45 PM - 02:15 PM EDT

ServiceNow: When AI runs the work, you run the business
Juergen Lindner, Head of Product and Solution Marketing, SERVICENOW CA INC
Autonomous Workflows aren’t about replacing people – they are making work more human. Connecting every corner of your business, we are putting AI to work for people. In a future where agents orchestrate operations, you can focus on the transformational work. All while staying in complete control. 
ServiceNow’s AI Platform for Business Transformation helps IT leaders break through silos to deliver secure, connected & truly transformative outcomes. ... Show More Show Less

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“I get new perspectives, great frameworks and a ton of value. I have been here a couple of times and always walked away with actionable insights.”

Rahul Deep 
Vice President of Technology, Curi, Inc.

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