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Benjamin Seesel
VP, Advisory
Gartner
Speaker Topics
- Artificial Intelligence (AI)
- Innovation
Speaker Bio
Ben Seesel is a Vice President, Advisory on the Gartner Financial Services Team. His current work focuses on helping banking IT and business leaders pursue digital business transformation; drive toward autonomous business models by investing in generative AI and hyperautomation; boost digital banking capabilities; and explore new digital business models. He works with technology and business leaders at banks and financial services companies globally. Over his 23 years at CEB and now Gartner, he has advised senior banking executives on issues including how to adopt AI and GenAI; build differentiated digital banking capabilities; prepare for emerging technology trends reshaping financial services; maximize returns on investments in hyperautomation; build growth-focused strategic plans to prepare for the future of banking; and communicate the business value of IT to executive stakeholders.
Prior to joining Gartner's Financial Services Practice, Ben spent many years in research, advisory, and business management within CEB, now Gartner's Strategy Practice. He received a degree in History from Haverford College.
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Prior to joining Gartner's Financial Services Practice, Ben spent many years in research, advisory, and business management within CEB, now Gartner's Strategy Practice. He received a degree in History from Haverford College.
Sessions
Monday, October 20, 2025 12:30 PM - 01:00 PM EDT
Maximize the Value of AI in Banking
Benjamin Seesel,
VP, Advisory, Gartner
The failure to strategically and holistically integrate AI across technologies, processes, and human skills will prevent banking CIOs from realizing the full potential and sustainable value of their technology investments. AI that fails to embed into banking operations and work design will remain a “shiny object” disconnected from practical activities that create enterprise value. This session will explore how CIOs need to rethink workflows to maximize human-AI synergy and boost returns.
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Tuesday, October 21, 2025 07:30 AM - 08:30 AM EDT
Banking, Investment Services & Insurance Networking Breakfast: Boosting Gen AI’s Impact
Benjamin Seesel,
VP, Advisory, Gartner
Kimberly Harris-Ferrante,
Distinguished VP Analyst, Gartner
In 2025, a staggering 90% of insurance and banking CIOs ramped up their GenAI investments, with both sectors on track to boost AI spending by more than 20% each year through 2028. Yet, unlocking real GenAI value remains elusive—hampered by shaky governance, limited organizational know-how, and data that’s not ready for prime time. Join fellow IT leaders from insurance and banking at this exclusive networking breakfast to swap insights, tackle persistent challenges, and chart your next GenAI moves on the journey to AI-driven success.
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Tuesday, October 21, 2025 10:30 AM - 10:50 AM EDT
Hype Cycle for Generative AI in Banking
Benjamin Seesel,
VP, Advisory, Gartner
This Hype Cycle presents the most significant generative AI innovations that will change banking. CIOs can use this Hype Cycle to make practical business decisions and prioritize strategic investments.
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