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Derek Frost
VP Analyst
Gartner
Speaker Topics
- Board Communications
- Strategic Planning and Execution
Speaker Bio
Derek Frost is a VP, Analyst focused on key technology capabilities that support commercial/SME banking, digital engagement of commercial banking clients, and sustainability/ESG. His specific coverage areas encompass loan origination, cash management, trade finance and supply chain finance solutions, data and analytics platforms for client engagement, and the use of technology and data and analytics to advance banks' sustainability initiatives. In addition, Derek works to help banks expand financing and other support for underserved clients. He assists bank CIOs and product leaders at technology and service providers in understanding key commercial banking line-of-business priorities and in meeting banks' sustainability/ESG objectives. At the same time, he helps commercial banking leaders understand and prioritize the technology solutions that can help them meet their business goals.
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Session
Tuesday, October 21, 2025 02:45 PM - 03:15 PM EDT
Banking: CIO Imperatives to Navigate Payments Disruption in Banking
Derek Frost,
VP Analyst, Gartner
The increasing dominance of technology companies in the payments ecosystem is leading to a period of rapid change. Real-time payments and new innovations such as AI agents and stablecoins are competing for market share. Banks need to provide customers with the optimal way to pay through payment personalization. Customers not receiving this support will abandon banks for technology-based competitors. This session will offer CIOs practical insights to keep banks ahead of new competitive threats.
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