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Amazon Q Business

byAmazon Web Services (AWS)
in
4.4
Market Presence: Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity), Knowledge Management (KM) Software

Overview

Product Information on Amazon Q Business

Updated 13th October 2025

What is Amazon Q Business?

Amazon Q Business is a software designed to facilitate enterprise search and information retrieval across organizational data sources. It integrates with various business applications and repositories, enabling users to ask questions in natural language and receive relevant responses based on internal content, documents, and knowledge bases. The software provides tools for secure access management, content indexing, and automated summarization, supporting compliance and data governance requirements. It is intended to help employees quickly locate information, enhance decision-making processes, and improve workplace productivity by reducing time spent searching for internal resources.

Amazon Q Business Pricing

Amazon Q Business software uses a pay-as-you-go pricing model based on the number of user licenses and usage. Charges are determined by the number of business users accessing the software and the volume of interactions or queries processed. Pricing may vary depending on selected features and integration options available for business needs.

Overall experience with Amazon Q Business

DIRECTOR OF FINANCE
30B + USD, Insurance (except health)
FAVORABLE

“Business Analysts Report Enhanced Efficiency After Integrating SAP Documentation Solution”

4.0
Dec 1, 2025
used for SAP Documentation Research. Enabling business Analysts to oprate much more efficient.
IT ASSOCIATE
1B - 3B USD, Insurance (except health)
CRITICAL

“Amazon Q Raises the Bar with DocumentDB RDS Platform”

3.0
Dec 2, 2025
amazon Q is great and with documnetdb rds platform. it helps alot.

About Company

Company Description

Updated 6th March 2025

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Updated 23rd December 2024
Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+
Website
http://aws.amazon.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Q Business
Reviewer Insights for: Amazon Q Business
Deciding Factors: Amazon Q Business Vs. Market Average
Performance of Amazon Q Business Across Market Features

Amazon Q Business Likes & Dislikes

Like

ability to plugin your data

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Like

reliable scalable speed

Read Full Review
Like

This assistant demonstrated the ability to generate concise and accurate summaries of complex documents, making information more accessible to users.

Read Full Review
Dislike

Took us some month to get started and data sources connected, e.g Sharepoint.

Read Full Review
Dislike

none

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Dislike

The main disadvantage is its more as a documentation assistant rather than a comprehensive tool capable of assisting with complex tasks within the AWS environment.

Read Full Review

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Peer Discussions

Amazon Q Business Reviews and Ratings

Showing data for 193 ratings and reviews for Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity) market. View all 222 ratings and reviews across markets for a complete picture.

4.4

(193 Ratings)

Rating Distribution

5 Star
47%
4 Star
46%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.3

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR OF FINANCE
    10B+ USD
    Insurance (except health)
    Review Source

    Business Analysts Report Enhanced Efficiency After Integrating SAP Documentation Solution

    4.0
    Dec 1, 2025
    used for SAP Documentation Research. Enabling business Analysts to oprate much more efficient.
  • IT ASSOCIATE
    1B-10B USD
    Insurance (except health)
    Review Source

    Amazon Q Raises the Bar with DocumentDB RDS Platform

    3.0
    Dec 2, 2025
    amazon Q is great and with documnetdb rds platform. it helps alot.
  • Senior Technical Writer
    <50M USD
    IT Services
    Review Source

    Best platform to enhance productivity through AI-driven insights

    4.0
    Mar 18, 2025
    Great tool which uses Generative AI-powered assistant designed to enhance productivity within organizations
  • Co-founder & CEO
    <50M USD
    IT Services
    Review Source

    Achieve Quick Proof of Concepts with User-Friendly Chatbots

    4.0
    Mar 20, 2025
    It is easy to configure and get started with a chatbot without writing any code.
  • IT Manager
    10B+ USD
    Transportation
    Review Source

    Navigating the Complexities of Amazon Q Business Suite

    5.0
    Jan 27, 2025
    My overall experience with Amazon Q Business has been truly positive, as it is the best fit suite of tools and services for businesses that helps us to streamline our operations, enhance collaboration and manage resources efficiently.
...
Showing Result 1-5 of 270

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  • Market Guide for Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity)

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