Overview
Product Information on TeamViewer Remote
What is TeamViewer Remote?
TeamViewer Remote Pricing
Overall experience with TeamViewer Remote
“Reliable, secure, easy remote access”
“Slow and buggy application now. Constantly changing things around without informing their customers”
About Company
Company Description
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere. With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity. Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: TeamViewer Remote
Deciding Factors: TeamViewer Remote Vs. Market Average
Performance of TeamViewer Remote Across Market Features
TeamViewer Remote Likes & Dislikes
This is one of the easiest RMM solutions that I have deployed over the years, so much so that even my first line team was able to deploy this via intune without any input from myself.
Read Full ReviewThe name Teamviewer - is the only thing to like about this product / service as people are familar with it - but they wont' be the leader for long. They are constantly trying to justify their rising costs by introducing features no one asked for or want. Also, i'll give 5 star for the team, as they are Australian based as opposed to being in a developing country, where at least they can understand you and communicate with you effectively. Their support team are very good especially two staff members that I always deal with.
Read Full ReviewIt provides me a platform where I can literally log into my system within no time. I find it super easy to use without any extra steps. I can use it on different devices even if they are Windows, MAC and even can use it on mobile which makes it super handy.
Read Full Review
resource intensive at times, however this is more of an issue with legacy desktop estate that should be dealt with via desktop refresh. If you have an aged EUC estate, definitely one thing to keep in mind. Luckily, for us, we were carrying out a desktop refresh at the same time.
Read Full Review- New user interface - New decisions that third world engineers make who never use the product themselves - The greed of the company - the slow user interface
Read Full ReviewI would some of its recent UI updates confuses me a bit also I wish it could a clear sign regarding someone is recording the session so it could be more transparency.
Read Full ReviewTop TeamViewer Remote Alternatives
Peer Discussions
TeamViewer Remote Reviews and Ratings
- Director of IT Services<50M USDServices (non-Government)Review Source
Slow and buggy application now. Constantly changing things around without informing their customers
Teamviewer was good, they were the leader of remote support software. Since the last couple of years they have made a massive change to their user interface. People who have never used the program for remote support are programming and altering the user interface to HOW THEY think it should look as opposed to asking users. They have brought in a support code method, as opposed to the team viewer ID and password and brought this out without informing their user base about this which was a massive issue. There app is buggy and slow - it's almost like it's likely built on Microsofts PWA (progressive web app) which is a website which pretends it's an app as everytime you click on something you have to wait for it to load unlike the previous version where it was running from your computer and was fast. They constantly need to change settings - recently they added an option that spooks Microsoft windows out - by creating a big warning at the top of the screen "IF YOU DONT KNOW THIS PERSON YOU CAN CLICK HERE TO DISCONNECT" - it might seem innocent enough however the users that are paying teamviewer, that are connecting to people who don't know alot about computers get freaked and and spooked out about this error message, and do you think you can turn it off NO. Someone in a developing country most likely (as team Viewer loves money and i'm sure if it mean saving money they would be hiring from developing countries) has decided that the best way to punish users would be too create these warnings on these remote support sessions, despite us spending thousands of dollars a year on team viewer, that WE are being affected. Team viewer will fall from their throne shortly. There is no way they can continue to dominate this market anymore by the quality and greed of their team. - Head of IT50M-1B USDHealthcare and BiotechReview Source
Reliable, secure, easy remote access
I have been using TeamViewer products for over a decade now. The product set has gone from strength to strength. - Marketing Strategist<50M USDMediaReview Source
File Transfer and Cross-Platform Access Features Increase Work Efficiency Remotely
A super great tool which enhances my productivity. Now I can help out my team mates without being with them. I can smoothly and swiftly transfer my file during the session. The two factor authentication provides me a peace of mind that everything is safe and sound. - Informattion Technology Manager50M-1B USDManufacturingReview Source
Remote Device Management Enhances Efficiency and Security for End-User Support
We use TeamViewer Remote to monitor and support devices remotely and it has been very seamless. It helps us maintain an efficient end-user experience as we are able to troubleshoot and solve problems before they affect our employees. We are also able to update our software remotely without employees having to come to our offices and this has greatly enhanced productivity. - Sr. IT Helpdesk Technician50M-1B USDSoftwareReview Source
TeamViewer Simply Works Great
Our team has found great success using Teamviewer. It simply just works.