Making a new reservation or cancel/edit your existing reservation:
At this time, the Gartner hotel reservation site is closed. To inquire about hotel availability, or to change or cancel an existing reservation, please contact the Gartner IT Symposium/Xpo hotels directly starting at 9:00 a.m. BST on Monday, 20 October 2025 and reference the “Gartner IT Symposium/Xpo.”
If rooms are not available at our partner hotels, you can use the link provided below to explore alternative options in the area. Please note that Gartner does not provide shuttle service to these properties.
Alternative Hotel Options
PLEASE NOTE: YOUR USE OF THE HOTEL(S) WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE HOTEL(S) WEBSITE IS AT YOUR DISCRETION. Gartner neither endorses nor is affiliated with the third-party websites or resources listed on the Hotel(s) Website and accepts no responsibility for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites listed on the Hotel(s) Website, you do so entirely at your own risk and subject to the terms and conditions of those websites.
Below you will find a complete list of our partner hotels and their contact information. Please note that changes to existing reservations are subject to hotel availability.
Gartner offers complimentary shuttle service to and from the Gartner IT Symposium/Xpo™ affiliated hotels and the Barcelona International Convention Centre (CCIB) from Monday through Thursday during morning and afternoon hours. Shuttles will run approximately every 20 minutes throughout the event hours.
Gartner IT Symposium/Xpo Hotel Partners
Leonardo Royal Hotel Barcelona Forum +34 934 89 82 00
Barcelona Princess +34 933 56 10 00
Hilton Diagonal Mar +34 935 07 07 07
SB Diagonal Zero +34 935 07 80 00
SLS Barcelona +34 932 537 474
Claris Hotel & Spa +34 934 876 262
Four Points by Sheraton +34 934 86 88 00
H10 Marina Barcelona +34 933 09 79 17
Holiday Inn Express Barcelona City @22 +34 934 33 84 00
Hotel Best 4 Barcelona +34 933 29 09 54
Hotel Barcelona Condal Mar by Melia +34 933 07 77 27
Hotel Best Front Maritim +34 933 03 44 40
Ilunion Barcelona +34 932 43 88 00
Majestic Hotel & Spa +34 934 88 17 17
Meliá Barcelona Sky & The Level +34 933 67 20 50
NH Barcelona Diagonal Center +34 933 09 06 29
Novotel Barcelona City +34 933 26 24 99
Occidental Atenea Mar +34 935 31 60 40
Salles Hotel Pere IV +34 933 20 96 50
SB Glow +34 935 14 70 00
SB Icaria Email: meetings.icaria@sbhotels.es
Vincci BIT +34 931 65 74 20
Vincci Maritimo +34 933 56 26 00
How to make a special request for your reservation:
Please contact the hotel directly for any special requests, such as bed type, close to elevator, fridge in room, etc. Note that all requests are based on hotel availability and are not guaranteed.
If you have any accessibility needs, please contact us at GlobalConferences@gartner.com. We are committed to providing a welcoming and inclusive conference experience for all participants and will work with the hotel to accommodate you.
Your Hotel Confirmation number:
After Monday, 20 October 2025, attendees can reach out to the hotels directly to request a hotel confirmation email.
How to change your hotel reservation:
To change or cancel your hotel reservation prior to 5:00 p.m. BST on Monday, 13 October 2025, log into your registration profile and select Edit Reservation.
After 5:00 p.m. BST on Monday, 13 October 2025, all reservation changes will need to be made directly with the hotel.
Hotel Cancellation Policy:
All reservations are subject to a non-refundable deposit equal to 1 night’s stay before Monday, 13 October 2025. This can only be waived if the reservation is canceled within 3 business days of the time of booking and prior to the cutoff. After Monday, 13 October 2025, the hotel will charge you for the non-refundable deposit equal to the full length of your stay.
Please email GlobalConferences@gartner.com if you are no longer planning to attend the conference, so we can cancel your registration.
Hotel deposits and payment:
After Monday, 13 October 2025 all reservations are subject to a non-refundable deposit equal to the full length of your stay.
- If you need a receipt for this charge, it can be provided from the hotel directly after Monday, 20 October 2025.
- If you want to change the method of payment for this deposit, this can be done using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Monday, 20 October 2025. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Pre-authorization for incidentals charges:
Upon check-in, the hotel may require a pre-authorization on your credit card. This will be disclosed in your hotel confirmation email from the hotel.
Note that this amount varies by hotel. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.
Pre-paying and/or have someone else pay for your hotel reservation:
You can pre-pay or have someone else pay for your hotel reservation using a Credit Card Authorization form. This form is provided by the hotel and can be completed with them directly after Monday, 20 October 2025. *Note: Some hotels may require this to be done 14 days prior to arrival. Please plan accordingly.
Potential hotel booking scams to be aware of:
It is possible that you may receive phone calls, emails or see websites from unaffiliated organizations and individuals who claim to be acting on behalf of Gartner and offer assistance booking a hotel room for the conference. Please note that Gartner has not authorized them, or anyone else, to contact you on our behalf.
Gartner does not recommend that you do business with them or provide them with your contact or payment information or other personal details. If you choose to do so, you solely assume the risk. A list of known unaffiliated organizations, web sites and individuals may be found here: Fraudulent Hotel Providers.
If you have questions or would like to report a scam attempt, please email ConferenceFraudulentProviders@gartner.com.
Gartner contact info for additional questions:
For additional assistance, please contact the Gartner Conferences team at + 44 80 0066 8209. You can also access a list of our global numbers here.