All 2025 Conference Sessions

Gartner IT Symposium/Xpo™ conference dove deep into key topics for CIOs and IT executives around AI, cybersecurity, cloud and more.

Session Takeaways

Dive into some of the key takeaways you may have missed from Gartner IT Symposium/Xpo™ conference.

Gartner Opening Keynote: Walking the Golden Path to Value

Speakers:

  • Rob O’Donohue, VP Analyst
  • Gabriela Vogel, VP Analyst

Key takeaways

  • Avoid extremes of AI disbelief and hype; most GenAI initiatives fail, so focus on realistic value rather than vendor claims.
  • Appoint a dedicated AI leader to improve project sustainability, trust, and performance outcomes.
  • AI value depends on human readiness: invest in upskilling, change management, and strategic alignment to maximize benefits.
  • Evaluate AI readiness, calculate hidden costs, and choose vendors carefully; build human skills and AI literacy to capture long-term value.

Signature Series: CIOs and Technology Executive Agenda

Speakers:

  • Daniel Sanchez Reina, VP Analyst
  • Hung LeHong, Distinguished VP Analyst

Key takeaways

  • Top performing technology executives have three things in common: the ability to be agile in their platforms and people; the ability to manage risk; and the ability to be tenacious, to see things through to the end, to get value, and to keep going.​
  • Year-over-year, CIOs and technology executives plan to increase their budget for AI and generative AI by 33% and 32% on average, even though overall IT budgets are mostly flat.
  • Pivots and reprioritization, not calendar-based planning, will dominate 2026.

4 Generative AI Skills to Master in 2025

Speakers:

  • Tori Paulman, VP Analyst

Key takeaways

  • Bridging the AI Optimism Gap: Executive leaders are enthusiastic about AI’s potential, but most workers feel their skills are underutilized and remain skeptical. Closing this gap is critical.
  • Mastering Four Essential GenAI Skills: Success with generative AI depends on proficiency in use case identification, tech fluency, effective prompting, and output discernment. 
  • Fostering Ongoing Engagement and Community: Dedicate time for experimentation, reward breakthrough ideas, and form GenAI communities of practice to accelerate skill development and innovation.

Seven Disruptions You Might Not See Coming: 2025-2030

Speakers:

  • Leigh McMullen, Distinguished VP Analyst

Key takeaways

  • AI and digital innovation will drive significant disruptions between 2025 and 2030, reshaping business and society.
  • Autonomous business platforms will automate decision-making and operations, requiring new approaches to business models and governance.
  • The rise of AI sovereignty and “AI-free” trust will impact regulations, security, and public confidence in digital content.
  • Organizations must address a workforce competence crisis as AI replaces entry-level roles, making talent development and upskilling essential.

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Look back at 2025 Conference Sessions

Hundreds of conference sessions were presented each day at the 2025 Gartner IT Symposium/Xpo. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 10 November, 2025

10:00 AM - 10:45 AM CET

Gartner Opening Keynote: Walking The Golden Path to Value

Gabriela Vogel, VP Analyst, Gartner
Rob O'Donohue, VP Analyst, Gartner
AI isn't everything, but it's touching everything. To achieve the next level of value, you must navigate the blinding hype surrounding AI readiness and the lagging progress of human readiness. Join Gartner’s Opening Keynote to discover how CIOs, AI leaders and IT leaders can chart their own "golden path" – navigating vendor choices, reimagining the workforce and redefining organizational identities – to be agents of change. ... Show More Show Less

11:30 AM - 12:15 PM CET

Ask the Expert: IT Strategy for Midsize Enterprises (Exclusive to Midsize IT Organizations)

Roger Caleya, Sr Director Analyst, Gartner
The perception of strategic planning as a complex and time-consuming exercise often leads midsize enterprise CIOs to respond operationally to business demands. Join this interactive session to ask questions and learn from those posed by your peers. Solve your doubts around IT strategic planning and jump-start the creation of your strategy. ... Show More Show Less

11:30 AM - 12:00 PM CET

C-Suite Dynamics 2026: How CIOs Can Gain and Maintain a Seat at the Table

Tina Nunno, Managing Vice President, Gartner
Gartner's annual C-Suite Dynamics Survey reveals the processes, tools, and personalities that separate C-suites of high growth companies from the rest. In this session, we'll share the latest survey findings and provide CIOs with proven strategies to gain and maintain their seat at the executive table. ... Show More Show Less

11:30 AM - 12:30 PM CET

Contract Negotiation Clinic: How to Negotiate With Microsoft

Simone Cleminson, Sr Principal, Advisory, Gartner
The complexity of Microsoft's licensing scheme and the number of contractual options often make it difficult for IT leaders to negotiate contracts and renewals. This interactive clinic describes strategies for IT leaders to successfully negotiate such contracts, which encourage risk reduction and value maximization. ... Show More Show Less

11:30 AM - 12:30 PM CET

Contract Negotiation Clinic: How to Negotiate With Oracle

Victoria Rowan, Sr Principal Analyst, Gartner
Oracle’s complex licensing rules (for both software and cloud services) make it challenging for IT sourcing, procurement and vendor-management leaders to negotiate initial contracts and renewals. In this interactive clinic, discover the strategies to employ and the pitfalls to employ in order to maximize the value and reduce the risk of any Oracle contract you negotiate. ... Show More Show Less

11:30 AM - 12:30 PM CET

Contract Negotiation Clinic: SAP

Ciaran Hudson, Sr Director Analyst, Gartner
As SAP continues to shift its business to the cloud, the complexity of negotiating with SAP only continues to increase. SAP customers have many strategic options, licensing models and risks to consider. This interactive clinic will provide you with indispensable insight to enable smarter decisions and stronger performance on your organization's upcoming SAP negotiations. ... Show More Show Less

11:30 AM - 12:30 PM CET

Contract Negotiation Clinic: ServiceNow

Jan Cook, Sr Director Analyst, Gartner
This session will cover what IT leaders need to know when entering contract negotiations with ServiceNow: Understand the vendor's strategy, prepare for its negotiation tactics, and plan how to develop a negotiation strategy. ... Show More Show Less

11:30 AM - 12:30 PM CET

Contract Negotiation Clinic: Software as a Service

Mike Tucciarone, VP Analyst, Gartner
As enterprises increasingly rely on SaaS, due to sustained double-digit growth in SaaS spend. Join our interactive session to uncover the latest SaaS contracting trends, identify hidden risky terms that could inflate costs, and master negotiation strategies to secure balanced and advantageous deal(s). ... Show More Show Less

11:30 AM - 12:00 PM CET

Develop Your Digital Sovereignty Strategy to Survive in a Global Market Full of Uncertainties

Rene Buest, Sr Director Analyst, Gartner
Increasing geopolitical risks through a constant political push for uncertainty are creating a volatile and complex digital environment. As a result, regulators demand sovereign digital services that mitigate technological risks. Gartner’s digital sovereignty frameworks allow CIOs to design their cloud strategy based on the organization’s sovereignty requirements, risk affinity and business strategies. ... Show More Show Less

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“An incredibly professional and insightful conference — and at its best moments truly inspiring. I’m going home with a bunch of new ideas. And will be back.”

Dennis Schmidt-Bordemann
Senior Consultant Thought Leadership, Siemens AG

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