All 2025 Conference Sessions

Gartner IT Symposium/Xpo™ conference dove deep into key topics for CIOs and IT executives around AI, cybersecurity, cloud and more.

Session Takeaways

Dive into some of the key takeaways you may have missed from Gartner IT Symposium/Xpo™ conference.

Gartner Opening Keynote: Walking the Golden Path to Value

Speakers:

  • Rob O’Donohue, VP Analyst
  • Gabriela Vogel, VP Analyst

Key takeaways

  • Avoid extremes of AI disbelief and hype; most GenAI initiatives fail, so focus on realistic value rather than vendor claims.
  • Appoint a dedicated AI leader to improve project sustainability, trust, and performance outcomes.
  • AI value depends on human readiness: invest in upskilling, change management, and strategic alignment to maximize benefits.
  • Evaluate AI readiness, calculate hidden costs, and choose vendors carefully; build human skills and AI literacy to capture long-term value.

Signature Series: CIOs and Technology Executive Agenda

Speakers:

  • Daniel Sanchez Reina, VP Analyst
  • Hung LeHong, Distinguished VP Analyst

Key takeaways

  • Top performing technology executives have three things in common: the ability to be agile in their platforms and people; the ability to manage risk; and the ability to be tenacious, to see things through to the end, to get value, and to keep going.​
  • Year-over-year, CIOs and technology executives plan to increase their budget for AI and generative AI by 33% and 32% on average, even though overall IT budgets are mostly flat.
  • Pivots and reprioritization, not calendar-based planning, will dominate 2026.

4 Generative AI Skills to Master in 2025

Speakers:

  • Tori Paulman, VP Analyst

Key takeaways

  • Bridging the AI Optimism Gap: Executive leaders are enthusiastic about AI’s potential, but most workers feel their skills are underutilized and remain skeptical. Closing this gap is critical.
  • Mastering Four Essential GenAI Skills: Success with generative AI depends on proficiency in use case identification, tech fluency, effective prompting, and output discernment. 
  • Fostering Ongoing Engagement and Community: Dedicate time for experimentation, reward breakthrough ideas, and form GenAI communities of practice to accelerate skill development and innovation.

Seven Disruptions You Might Not See Coming: 2025-2030

Speakers:

  • Leigh McMullen, Distinguished VP Analyst

Key takeaways

  • AI and digital innovation will drive significant disruptions between 2025 and 2030, reshaping business and society.
  • Autonomous business platforms will automate decision-making and operations, requiring new approaches to business models and governance.
  • The rise of AI sovereignty and “AI-free” trust will impact regulations, security, and public confidence in digital content.
  • Organizations must address a workforce competence crisis as AI replaces entry-level roles, making talent development and upskilling essential.

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Look back at 2025 Conference Sessions

Hundreds of conference sessions were presented each day at the 2025 Gartner IT Symposium/Xpo. While we work to develop this year's agenda, filter to see sessions that align with your role and interests.

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Monday, 10 November, 2025

03:00 PM - 03:30 PM CET

Executive Story Panel: Benchmarking & Communicating Your AI Progress

Jan Piotrowski, Schumpeter Columnist, The Economist
Chris Howard, Distinguished VP Analyst, Gartner
Kirke Saar, CIO, Nordic Investment Bank
Francis Raul M. Castro, Vice President - Customer Technology, Unilever
Join us for a panel interview session led by The Economist's Schumpeter Columnist, Jan Piotrowski with Gartner’s Chief of Research for Global Enterprises Chris Howard, CIO of Nordic Investment Bank Kirke Saar and Vice President - Customer Technology, Unilever Francis Castro. They’ll discuss the way CIOs are currently benchmarking & communicating their AI Progress and insights on how to improve both. ... Show More Show Less

05:00 PM - 05:30 PM CET

Executive Story: From TelCo to TechCo - Value-Driven Business Transformation at Telenor

Torbjørn Larsen, CIO, Telenor Norway
How do you transform a century-old telecom company into a modern, value-driven organization? Join Telenor Norway’s CIO, Torbjørn Larsen, to discover how they mobilized 80% of the organization into cross-functional teams, decommissioned legacy systems, and embraced a cloud-native, value-stream-based operating model. Learn how this sweeping transformation delivered faster time-to-market, 60–70% operational IT spend reductions, and the company’s best financial performance in a decade, while fostering a culture of agility, empowerment, and continuous learning. Gain practical insights on scaling change, aligning business and IT, and building resilience for a world beyond connectivity. ... Show More Show Less

05:00 PM - 05:30 PM CET

Executive Story: Inside the Olympic AI Agenda — A Blueprint for Transformation

Ilario Corna, CITO, International Olympic Commitee
Alejandro Merino-Madrid, Head of AI, International Olympic Commitee
Get an exclusive look behind the scenes of the Olympic AI Agenda, the International Olympic Committee’s pioneering blueprint for embedding AI across sport. This session explores how the IOC is harnessing AI to support athletes, enhance fan engagement, and drive operational efficiency, while ensuring trust and responsibility remain at the core. From practical applications such as smart knowledge access and generative tools to visionary initiatives like AI-powered talent identification, the Olympic AI Agenda sets a framework for long-term transformation. Attendees will gain insights into the IOC’s phased approach, lessons learned, and the future of AI in the Olympic Movement ... Show More Show Less

05:00 PM - 05:30 PM CET

Women in Technology Fireside Chat with Special Guest Jo Malone CBE: Designing Your Leadership Brand

Simone Cleminson, Sr Principal, Advisory, Gartner
Jo Malone CBE, Founder & Creative Director, Jo Loves
Join us for a Fireside Chat to hear more from our special guest, Jo Malone CBE as we explore her journey as a leader tied to her personal and business brand. We'll discuss choosing to take risks, managing critical voices (including your own), and finding your authentic leadership style as your design your own executive brand. This session is open to all attendees.  ... Show More Show Less
Wednesday, 12 November, 2025

02:00 PM - 02:30 PM CET

Executive Story: A Digital Transformation Mindset is Your Playbook for Lasting Change

Moh Al Ghadban, Head of Digital Transformation, MediaMarktSaturn Retail Group
Success in digital transformation isn’t about technology alone, it’s about people. Join this session with MediaMarktSaturn to learn about their groundbreaking approach that redefines how organizations drive digital transformation by putting people at the center to actively embrace change. Learn how gamification, behavioural insights, and engagement strategies can break resistance, shift mindsets, and turn transformation from an obligation into an opportunity with real-life examples. ... Show More Show Less

02:00 PM - 02:30 PM CET

Executive Story: Evolving the Business by Leading with Culture

Christine Theodore, IT Director, Admiral Group
Guided by the company’s distinct culture, Admiral has drastically evolved their operating model across their business, resulting in stronger enterprise agility, better integration, faster time to market and increased value realisation. Join to hear Admiral's story of applying company culture to make change management in technology more simple, scalable, and agile. ... Show More Show Less

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“An incredibly professional and insightful conference — and at its best moments truly inspiring. I’m going home with a bunch of new ideas. And will be back.”

Dennis Schmidt-Bordemann
Senior Consultant Thought Leadership, Siemens AG

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