All 2026 Conference Sessions

Gartner IT Symposium/Xpo™ 2026 conference dives deep into key topics for CIOs and IT leaders around AI, executive leadership, cybersecurity, operating models and more to help you address your organization’s mission-critical challenges.

2026 Conference Theme

Ignite Intelligence

AI is no longer a differentiator — it’s now part of the foundation. CIOs must take the artificial out of intelligence, combining human ingenuity with AI to unlock value, drive agility and navigate disruption. A human-centered approach is key to leading the intelligent enterprise.

Explore our conference sessions below, all developed with this theme in mind.

Hear from long-term Gartner IT Symposium/Xpo attendees on why they keep coming back.
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There are hundreds of sessions happening each day. Filter to see sessions that align with your role and interests. After registering for the conference, craft your agenda and book priority sessions — all through Conference Navigator.

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Monday, 09 November, 2026

11:30 AM - 12:00 PM CET

Decision Intelligence: Getting Value From AI Agents and Multiagent Systems
Pieter den Hamer, VP Analyst, Gartner
The AI operationalization phase is giving way to the next evolution of AI software based on composite AI and AI agents. AI agents need an enterprise view and a bigger picture to organize their collaborations. To build adaptable and resilient systems, organizations should explore this evolution — based on the decision intelligence discipline — to maximize the benefits brought by the AI agent wave. Join this session to learn more. ... Show More Show Less

12:15 PM - 12:45 PM CET

AI Agents: Cybersecurity Strategies for Enterprise Protection
Dionisio Zumerle, VP Analyst, Gartner
AI agents are emerging as organizations invest in customized generative AI applications for enterprise automation. This session will illustrate how CIOs can avoid cybersecurity failures by adapting identity management, secure development and runtime security practices to address new attack surfaces and risks from AI agents. ... Show More Show Less

03:00 PM - 03:45 PM CET

Ask the Analyst for Retail: Striking the Right Balance Between Agentic Humans and AI Agents in Retail
Max Panther Hammond, VP Analyst, Gartner
Human agents must remain the most agentic actors in the enterprise — especially in retail, where real-time decisions shape the customer experience. Retailers should design workflows around the decision points where humans outperform AI — judgment, critical thinking and creativity — then deploy AI agents to augment and scale everything else. For retailers, placing decision authority where it matters most while automating the rest is a deliberate design choice that creates competitive advantage. ... Show More Show Less

03:00 PM - 03:30 PM CET

How to Build Reliable AI Agents Out of Unreliable AI Parts?
Leinar Ramos, VP Analyst, Gartner
Reliability is the core challenge for AI agents. AI agents are systems whose components, such as LLMs, can be unreliable. This presentation will introduce CIOs to a set of principles and best practices to design AI agents with reliability as a key principle. ... Show More Show Less

05:00 PM - 05:30 PM CET

Hype Cycle for Agentic AI, 2026 (Inaugural Edition)
This session will introduce the innovation in AI agents and agentic AI using the inaugural Hype Cycle for Agentic AI. Show Less

05:00 PM - 05:30 PM CET

Introducing the Platform for the Future: Autonomous Business Platform
Frank Buytendijk, Distinguished VP Analyst, Gartner
Autonomous business represents the next big step in business transformation, fueled by an autonomous business platform that offers both stability and extreme flexibility. This session will describe what an autonomous business platform looks like and how to get started. ... Show More Show Less
Tuesday, 10 November, 2026

12:15 PM - 12:45 PM CET

From AI Strategy to Agentic AI With a Small IT Team
Alys Woodward, Sr Director Analyst, Gartner
Many organizations still lack an AI strategy and are piloting and implementing in a chaotic manner. To get to agentic AI they need to be more strategic, otherwise they will introduce cost and risk while missing value. This session will describe how midsize organizations can accelerate their AI maturity in line with leadership expectations and move from tactical AI through to strategic agentic AI and value delivery. ... Show More Show Less

02:00 PM - 02:30 PM CET

Insurance Vision: Agentic Insurers Will Dominate the Market By 2028
Kimberly Harris-Ferrante, Distinguished VP Analyst, Gartner
Agentic insurers, who use agentic AI across the value chain and balance human-centric with autonomous processing, will achieve results beyond conservative competitors. Agentic AI accelerates transformation, overcomes industry challenges, and enables radical process reinvention. Building a roadmap to be agentic is difficult, most insurers are not fully prepared for this shift. This presentation identifies key elements of a successful agentic insurance strategy, providing CIOs guidance to make well-informed IT decisions. ... Show More Show Less

02:00 PM - 02:30 PM CET

Manufacturing: What You Can Actually Do Today With AI Agents
Alexander Hoeppe, VP Analyst, Gartner
Agentic AI is the most misunderstood promise in manufacturing today, and discerning high-value use cases from hype must be CIOs’ number one priority. This session identifies where agentic capabilities fit today, which use cases are worth the foundational data and infrastructure investments, and how to prioritize the opportunities that unlock real operational value rather than risk. ... Show More Show Less

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“I have found Gartner Symposium to be a fantastic way to update my knowledge base through information and networking. It’s a real crucial tool in developing my and my organization’s strategic direction.”

Ian Dickens
Director of  ITS, London Met

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