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View topics for sales executives and dive into last year’s sessions while we work on the full 2027 agenda.

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      Conference Topics at a Glance

      This year's conference theme is Elevate human and AI performance to accelerate revenue growth. ​Today's CSOs must elevate human talent and AI capability to create a revenue engine that can adapt, scale, and win. Gain actionable frameworks to unlock the full power of humans and technology working together to maximize seller productivity, manager effectiveness, and revenue performance.​

      AI Economics and ROI

      Master practical frameworks to audit sales tech stacks, cut tool sprawl, and establish governance models that prove tangible AI return on investment and outcome realization to the C-suite.

      AI-First GTM Strategy

      Discover modern outbound strategies to identify high-value accounts, engage multi-stakeholder buying committees early, and shorten deal cycles in an increasingly rep-free buyer environment. 

      Human and Agentic Seller Productivity

      Discover how leading sales organizations integrate autonomous AI agents alongside human sellers to eliminate administrative drag, accelerate deal velocity, and elevate customer conversations.
      Look back at 2026 conference sessions

      Hundreds of conference sessions were presented each day at the 2026 Gartner CSO & Sales Leader Conference. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

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      Tuesday, May 19, 2026

      11:00 AM - 11:30 AM PDT

      CSOs Role in Relentless Sales Transformations
      Dave Egloff, Distinguished VP Analyst, Gartner
      CSOs are evaluated on both revenue and transformational leadership. In a climate of nonstop change, transformation is essential to stay relevant—yet 90% of CSOs struggle to transform and hit their quarterly goals. Join this session to uncover the strategies and tactics CSOs must leverage to do it balance near-term performance with longer-term change. ... Show More Show Less

      11:00 AM - 11:30 AM PDT

      How to Redesign the Sales Manager Role of the Future
      Michael Katz, Sr Director Analyst, Gartner
      Sales managers can be a force multiplier, with up to 6x impact on seller performance. However, only 18% of managers have high-performing teams. The sales manager role is often misaligned with what matters; over half of managers say their day-to-day responsibilities differ completely from their formal job description. This session explores how sales organizations can redesign the sales manager role by focusing on its purpose, key activities and responsibilities to drive higher sales performance. ... Show More Show Less

      11:00 AM - 11:30 AM PDT

      The AI-First Sales Organization: Rewiring for Speed and Growth
      Doug Bushée, VP Analyst, Gartner
      AI is rewriting revenue rules, and incremental change won’t keep you competitive. This session introduces the “Incumbent to Disruptor” framework to help CSOs dismantle legacy workflows, bypass barriers, and neutralize resistance. Learn practical strategies—sunset sprints, AI-native workflows, and innovation pods—to move faster and scale what works. ... Show More Show Less

      11:00 AM - 11:30 AM PDT

      Where Is the ROI From My AI Investments?
      Sandhya Mahadevan, Sr Director Analyst, Gartner
      CSOs face pressure to link AI investments with revenue growth and cost reduction, but most struggle to show clear ROI. Personal productivity gains aren’t enough to convince CFOs. In this session, attendees will learn three key ways to frame AI value and build a roadmap to measurable, defensible ROI. ... Show More Show Less

      12:30 PM - 01:00 PM PDT

      Beyond Renewals: The Account Management Strategy for Long-Term Retention
      Morgan Barnes, Sr Director Analyst, Gartner
      A lack of customer value results in high customer churn and low retention. CSOs can't drive the growth they need with a leaky bucket. This foundational session will focus on getting account management basics right by addressing AM strategy — value realization, AM processes — actions to maximize retention, and AM measurement — comparative AM analytics. ... Show More Show Less

      12:30 PM - 01:00 PM PDT

      Empowering Sales Managers: The New Coaching Playbook
      Rachael Buchler, Sr Director Analyst, Gartner
      Imagine if every sales manager coached with the same rigor, structure and impact as your best leader. Where would that take your sellers' performance? CSOs must shift sales managers from directive management to a coaching-centric approach. The new playbook will equip attendees with actionable strategies to elevate sales manager coaching and boost both seller engagement and sales performance. ... Show More Show Less

      12:30 PM - 01:00 PM PDT

      Leading Sales in the AI Era: Strategies for CSO Success
      Robert Blaisdell, VP Analyst, Gartner
      AI is reshaping the sales landscape at an unprecedented pace—bringing both exciting opportunities and new challenges. The ability to lead through this volatility is critical. This session dives into how today’s CSOs can harness AI to drive sales productivity, reinvent go-to-market strategies in line with evolving buyer expectations, and prioritize investment in their teams—especially sales managers—to unlock peak seller performance. Join fellow sales executives to explore actionable approaches, proven strategies, and real-world examples that will help you thrive as a leader in the AI era. ... Show More Show Less

      12:30 PM - 01:00 PM PDT

      RevOps Wake-Up Call: 3 Pitfalls That Catch CSOs Off Guard
      Tyler Huguley, Sr Director Analyst, Gartner
      RevOps is the powerhouse CSOs need to fuel their AI strategy, adapt to B2B shifts, and accelerate tech adoption. Yet, when the board or CFO demands answers, most CSOs are caught off guard. Discover how to sidestep and fix the top three RevOps mistakes in structure, rollout, and execution. ... Show More Show Less

      02:30 PM - 03:00 PM PDT

      3 Actions to Scale AI Partnership Skills in B2B Sales
      Danielle McKinley, Sr Director Analyst, Gartner
      The key to AI partnership is helping individuals increase their cognitive capacity. This session will provide sales enablement leaders with a roadmap to scaling AI partnership skills within the sales organization, with a focus on how to frame, teach and scale developing AI partnership skills. ... Show More Show Less

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      “Everything about Gartner CSO & Sales Leader Conference was done to perfection. The content was relevant and broken into chunks that were manageable [and easy] to comprehend. I’ll be back!”

      Renee Beste
      Sales Excellence Director, Black & Veatch

      Discover what it’s like to experience Gartner CSO & Sales Leader Conference.