Explore this year’s topics

View topics for sales executives and dive into last year’s sessions while we work on the full 2027 agenda.

Learn more about Gartner CSO & Sales Leader Conference 2027

Get our latest conference schedules, updates and insights sent straight to your inbox.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Contact Information

All fields are required.

      By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

      Back

      Conference Topics at a Glance

      This year's conference theme is Elevate human and AI performance to accelerate revenue growth. ​Today's CSOs must elevate human talent and AI capability to create a revenue engine that can adapt, scale, and win. Gain actionable frameworks to unlock the full power of humans and technology working together to maximize seller productivity, manager effectiveness, and revenue performance.​

      AI Economics and ROI

      Master practical frameworks to audit sales tech stacks, cut tool sprawl, and establish governance models that prove tangible AI return on investment and outcome realization to the C-suite.

      AI-First GTM Strategy

      Discover modern outbound strategies to identify high-value accounts, engage multi-stakeholder buying committees early, and shorten deal cycles in an increasingly rep-free buyer environment. 

      Human and Agentic Seller Productivity

      Discover how leading sales organizations integrate autonomous AI agents alongside human sellers to eliminate administrative drag, accelerate deal velocity, and elevate customer conversations.
      Look back at 2026 conference sessions

      Hundreds of conference sessions were presented each day at the 2026 Gartner CSO & Sales Leader Conference. While we work to develop this year’s agenda, filter to see sessions that align with your role and interests.

      Show Filters

      Filter Sessions Cancel
      Clear All See 4 Sessions No Results
      Showing 4 Sessions
      Clear All
      Tuesday, May 19, 2026

      11:00 AM - 12:30 PM PDT

      Workshop: Put AI to Work for Sellers by Translating Workflow to Actions
      Wendy Butler-Mafuz, Sr Director Analyst, Gartner
      This interactive workshop helps sales operations leaders unlock AI’s potential for sales productivity. Learn to break down sales processes into actionable workflows, identify automation opportunities, and apply practical AI solutions. Gain hands-on experience and proven frameworks to accelerate sales outcomes and drive measurable impact. ... Show More Show Less

      02:30 PM - 04:00 PM PDT

      Workshop: How to Build and Use a Buyer Journey Map to Improve Sales Outcomes
      Michael Chiu, Distinguished VP Analyst, Gartner
      Stop thinking about your buyers, and start thinking *like* your buyers. A buyer journey map is a powerful tool for understanding and improving the sales experience from your prospect’s perspective. It describes the steps buyers take as they engage with your organization, and highlights what they are doing, expecting, thinking, feeling, and with which touchpoints they’re interacting. This interactive workshop will teach participants how to create and use buyer journey maps to improve the sales experience. ... Show More Show Less
      Wednesday, May 20, 2026

      10:30 AM - 12:00 PM PDT

      Workshop: Unleash the Power of People: Redefining Sales Success Through Human Potential
      Shayne Jackson, VP Analyst, Gartner
      Discover practical frameworks to assess and optimize three key human elements of your sales organization. In this interactive workshop, you’ll evaluate each area and create a targeted improvement plan. By focusing on the human factors behind sales success, you’ll empower your team to achieve sustainable growth and adapt to market changes. ... Show More Show Less

      02:00 PM - 03:30 PM PDT

      CSO Circle Workshop: Stop Revenue Leakage: Practical RevOps Strategies to Protect Grow Your Top Line
      Rachael Buchler, Sr Director Analyst, Gartner
      Nearly half of B2B organizations lose up to 10% of annual revenue due to leakage. This workshop explores the common revenue leakage points in B2B organizations today and provides CSOs with practical tools and strategies to empower their RevOps teams to help protect & grow top-line revenue for sustainable, profitable growth. ... Show More Show Less

      ... Show More Show Less
      Items per page: 1 – 9 of 4 Items
      1 of 0 Pages

      Sorry, no sessions match your criteria. Please refine your filters to display sessions.

      “Everything about Gartner CSO & Sales Leader Conference was done to perfection. The content was relevant and broken into chunks that were manageable [and easy] to comprehend. I’ll be back!”

      Renee Beste
      Sales Excellence Director, Black & Veatch

      Discover what it’s like to experience Gartner CSO & Sales Leader Conference.