Splashtop

bySplashtop
in
4.8
Market Presence: Remote Desktop SoftwareEndpoint Management Tools

Overview

Product Information on Splashtop

Updated 10th April 2025

What is Splashtop?

Splashtop Remote Desktop Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. It is ISO certified, SOC 2 and GDPR compliant. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security. In addition to Remote Desktop Access, Splashtop offers Remote Support and Autonomous Endpoint Management capabilities. Remote Support gives helpdesk and IT teams the multi-platform attended and unattended access they need, along with troubleshooting tools. Splashtop Autonomous Endpoint Management (AEM) is an automation-led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. It offers real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and remediation tools.

Overall experience with Splashtop

Technology Center Operations Manager
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

Great Experience with Splashtop SOS

5.0
Jun 16, 2025
My team uses Splashtop SOS to support end users who are encountering tech issues on both institutionally owned and personal devices.
ICS SECURITY ANALYST
1B - 3B USD, Manufacturing
CRITICAL

Good product, local support teams need better help from US head office

3.0
Aug 28, 2024
Overall the product is very good, the interfaces are straightforward, setup and usage gives us the visibility and control we need. The price is fixed for as long as we keep the service. The head office and regional staff seem too disconnected to provide an adequate service however, they did their best, but were clearly not able to escalate some issues we encountered.

About Company

Company Description

Splashtop Inc., headquartered in Silicon Valley, provides software solutions for remote access, remote support, and autonomous endpoint management. With over 30 million users globally, Splashtop serves organizations ranging from enterprises and government agencies to academic institutions, small businesses, MSPs, and IT departments. The company maintains ISO certification and complies with SOC 2 and GDPR standards. Splashtop Remote Access enables teams to securely connect remotely from any location or device, offering centralized deployment, permission control, and productivity tools to enhance efficiency. Splashtop Remote Support equips helpdesk and IT with multi-platform attended and unattended remote access, and comprehensive troubleshooting. Splashtop Autonomous Endpoint Management (AEM) enhances IT efficiency and security through automation, delivering real-time OS and software patching, cross-platform capabilities, inventory reporting, dashboards, and rapid remediation tools.

Company Details

Company type
Private
Year Founded
2006
Head office location
Cupertino, United States
Number of employees
201 - 500

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Splashtop
Deciding Factors: Splashtop Vs. Market Average
Performance of Splashtop Across Market Features

Splashtop Likes & Dislikes

Top Splashtop Alternatives

4.5
(1634 Ratings)
4.6
(683 Ratings)
4.5
(197 Ratings)

Peer Discussions

Splashtop Reviews and Ratings

Showing data for 85 ratings and reviews for Remote Desktop Software market. View all 86 ratings and reviews across markets for a complete picture.

4.8

(85 Ratings)

Rating Distribution

5 Star
76%
4 Star
22%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.7

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Technology Center Operations Manager
    Gov't/PS/Ed
    Education
    Review Source

    Great Experience with Splashtop SOS

    5.0
    Jun 16, 2025
    My team uses Splashtop SOS to support end users who are encountering tech issues on both institutionally owned and personal devices.
  • Accounts Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Remote Access With Splashtop Supports Team Collaboration and Cost Efficiency

    5.0
    Jul 10, 2025
    Splashtop has been a seamless tool in providing a robust and efficient remote access of devices for customer and team support. It helps us monitor and manage accounting tools like quick-books remotely to ensure compliance and accountability. Remote access promotes productivity and also helps us curb costs as no hardware is required.
  • SECURITY ANALYST
    <50M USD
    Insurance (except health)
    Review Source

    A great remote desktop solution that supports integration with asset management solutions

    5.0
    Jul 22, 2025
    Splashtop is a great remote desktop solution that is simple and easy to use.
  • Directeur Des Opérations
    50M-1B USD
    Retail
    Review Source

    A Powerful, Reliable, and Secure Remote Desktop Solution

    5.0
    Jul 2, 2025
    Splashtop is my favorite tool as it makes working remotely from any location easy. From getting support remotely, to sharing files, to screen sharing, Splashtop has it all and has been a great addition to our business. The security features and the UI makes it best.
  • IT Associate
    <50M USD
    Manufacturing
    Review Source

    Splashtop - Fast, secure and easy remote access

    5.0
    Aug 12, 2025
    Splashtop provides a fast, reliable and secure remote desktop experience.
...
Showing Result 1-5 of 86

Recommended Gartner Research