BeyondTrust Remote Support Alternatives

4.7(334 Ratings)

Considering alternatives to BeyondTrust Remote Support? See what this market BeyondTrust Remote Support users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how BeyondTrust Remote Support compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Secret Server

4.6

It is a great product that we started using in our IT department to store all service account credentials, along with our personal logins in the personal section. We implemented administrator accounts that can launch PowerShell, RDP sessions, command prompt, server manager etc and it's been really useful to have the domain admin accounts behind this product and with the implemented MFA that comes with it. We had teething issues getting things setup and it took some testing but we now have a great setup. We have now started reaching out to other departments in the org and setting them up to secure more credentials around the business. Read all insights and reviews for Secret Server

Where BeyondTrust Remote Support Scored Higher

Better at service and support
Easier to integrate and deploy

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2. CyberArk Privileged Access Manager

4.4

Customers want a PAM solution, so we looked at Cyber Ark to reduce the risks associated with privilege sprawl. It provides advanced auditing, video recording and credential rotation capabilities that are intended to add value to a secure by design methodology. The journey thus far has been mixed. While the platform offers strong features, there are technical gaps. Password rotation only works in specific setups - don't expect it to work with all configurations. If you use scanners or zealot firewalls in your own environment, expect some features such as 365 access etc to not work as it requires an add-on in your browser which most environments will look to block. Check-ins and check-outs don't work reliably. Administrators have to constantly unlock accounts, even while following best practices. Support is okay - they do help but to a point, as if it's hosted on your own environment they can't help as much. When it does work, and in the right setups (PAM servers hosted locally in the customer's environment), it works fine for the most part (minus check in/outs). Read all insights and reviews for CyberArk Privileged Access Manager

Where BeyondTrust Remote Support Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. ARCON | Privileged Access Management

4.7

The implementation and usage phase of the product has been amazing. The team at Arcon are exceptional and have the ability to work with highly complex environments.Read all insights and reviews for ARCON | Privileged Access Management

Where BeyondTrust Remote Support Scored Higher

Better at service and support

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4. Segura 360° Privilege Platform

4.8

senhasegura, unlike other solutions I have worked with, has a very intuitive and simple interface to operate on a daily basis, making the process of adding new credentials an fixing problems faster and more assertive. What impresses me most about the solution is how easy it to create and configure new connctions to servers, whatever they may be. I also need to emphasize here the nimbleness in the support provided by Projects' and Support's team whenever we contacted them, which means that we always have an exceptional SLA service.Read all insights and reviews for Segura 360° Privilege Platform

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5. Iraje Privileged Access Manager

By Iraje Software

4.8

User friendly application, easy to understand and work upon.Read all insights and reviews for Iraje Privileged Access Manager

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6. ManageEngine Password Manager Pro

By ManageEngine

4.4

Our overall experience has been excellent with the too, it is very reliable, easy to manage and has greatly improved how we handle privileged access. Read all insights and reviews for ManageEngine Password Manager Pro

Where BeyondTrust Remote Support Scored Higher

Better at service and support
Easier to integrate and deploy

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7. BeyondTrust Privileged Remote Access

4.6

I have to knock 2 stars off on the overall rating. Training, ease of use, and accessing support in an easy manner are a BIG issue. Training would be the biggest. Some key points: limited live training, live training courses are scheduled more for people in India than the US. archived recordings, web based (self paced) training. Using the console can be daunting when implementing or learning the product. This prevents implementing the product quicker, getting people knowledgeable on the product.Read all insights and reviews for BeyondTrust Privileged Remote Access

Where BeyondTrust Remote Support Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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8. BeyondTrust Password Safe

4.4

Overall, BeyondTrust Password Safe is a good PAM solution. We use it primarily for Windows and Linux servers. It does not grant any access to the servers but can act as another layer for access after an account used for access has become managed. It can rotate credentials in separate forests/domains as long as you have a functional account in that domain along with a resource broker. Their support is pretty great as well.Read all insights and reviews for BeyondTrust Password Safe

Where BeyondTrust Remote Support Scored Higher

Better at service and support
Easier to integrate and deploy

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