ISL Online

byISL Online
in Remote Desktop Software
4.8

Overview

Product Information on ISL Online

Updated 30th September 2025

What is ISL Online?

ISL Online provides a comprehensive suite of remote support and access features, designed with high levels of security in mind. Key features include end-to-end encrypted security, unattended remote access, multi-monitor support, file transmission, real-time screen sharing and connect via RDP option. It facilitates secure connections to remote computers on various operating systems, including Windows, Mac, Linux, as well as mobile platforms. This allows for effective technical support and ongoing remote management. The software offers extensive customization capabilities, so you can adapt it to fit your organization's branding and specific security requirements. You have the option to deploy it either in a cloud environment or on your own premises, depending on your needs. Moreover, its unique licensing structure doesn't limit the number of devices or clients you can support. This makes it a flexible and secure choice for organizations in need of remote desktop capabilities.

Overall experience with ISL Online

Engineering Manager
50M - 250M USD, Construction
FAVORABLE

“Soporte técnico remoto eficiente mantiene la productividad en equipos de cómputo garantizando la continuidad de tus operaciones ”

5.0
Nov 12, 2025
la herramienta me ha permitido dar un soporte técnico remoto a mis equipos de cómputo que permite en casi el total de las atenciones remotas que sigan operando y no detener la productividad
There are no reviews in this category.
CRITICAL

About Company

Company Description

Established in 2001, ISL Online is a remote desktop support enterprise. It delivers remote control software to IT experts and help desk technicians worldwide, with a strong presence in Japan. Users can select between cloud and self-hosted solutions. The company's software aids in accessing and controlling computers or mobile devices for impromptu technical backing or for remote system management. ISL Online is a product of XLAB, a software development enterprise which is based in Europe with offices in Slovenia, Switzerland, the UK and the USA.

Company Details

Company type
Private
Year Founded
2001
Head office location
Ljubljana, Slovenia
Number of employees
51 - 200
Website

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ISL Online
Deciding Factors: ISL Online Vs. Market Average
Performance of ISL Online Across Market Features

ISL Online Likes & Dislikes

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Peer Discussions

ISL Online Reviews and Ratings

4.8

(104 Ratings)

Rating Distribution

5 Star
81%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.8

Product Capabilities

4.7

Last 12 Months
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  • Engineering Manager
    50M-1B USD
    Construction
    Review Source

    Soporte técnico remoto eficiente mantiene la productividad en equipos de cómputo garantizando la continuidad de tus operaciones

    5.0
    Nov 12, 2025
    la herramienta me ha permitido dar un soporte técnico remoto a mis equipos de cómputo que permite en casi el total de las atenciones remotas que sigan operando y no detener la productividad
  • IT Services Associate
    1B-10B USD
    Consumer Goods
    Review Source

    User Experience Highlights Simple Interface But Notes Connection and Display Issues

    4.0
    Nov 12, 2025
    The usage is simple and efficient, and meets our user's expectations to make our work easier.
  • Coordinador de Infraestructura
    50M-1B USD
    Transportation
    Review Source

    ISL destaca por seguridad y administración sencilla en soporte remoto

    5.0
    Dec 9, 2025
    ISL, es una solucion muy completa y segura son los puntos que puedo destacar y por los cuales adquirimos esta solucion
  • MANAGER, CUSTOMER SERVICE AND SUPPORT
    <50M USD
    Hardware
    Review Source

    A un click de aportar soluciones.

    5.0
    Oct 20, 2025
    Nos permite conectarnos rápidamente con los clientes, el interface es muy sencillo y no tiene dificultad para gestionar todas las opciones. La configuración de la conexión que viene por defecto es operativa sin tener que hacer cambios, esto es muy bueno porque no requiere de conocimientos especiales de comunicaciones a los técnicos. Para los clientes es muy seguro y el hecho de ser conexiones de un solo uso les inspira seguridad
  • Manager, Customer Service and Support
    <50M USD
    IT Services
    Review Source

    Herramienta ágil para soporte telemático con limitaciones en configuración multimonitor

    5.0
    Dec 4, 2025
    És ágil, rápido y fácil de utilizar. Es una gran herramienta para dar soporte telemático a mis clientes. Reduce el tiempo de espera de atención a mis clientes. Se podría mejorar cuando el ordenador al que accedo dispone de 2 o más pantallas, en algunos casos falla y no es cómodo.
...
Showing Result 1-5 of 105

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