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Zoho Assist Alternatives

4.6(683 Ratings)
Remote Desktop Software

Considering alternatives to Zoho Assist? See what this market Zoho Assist users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Zoho Assist compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
1. TeamViewer Remote

By TeamViewer

4.5
(1634 Ratings)
I have been using TeamViewer products for over a decade now. The product set has gone from strength to strength.Read all insights and reviews for TeamViewer Remote

Where Zoho Assist Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho Assist
2. AnyDesk

By AnyDesk

4.5
(197 Ratings)
Empezamos a usar Anydesk en la pandemia y nos ayudó a la hora de conectar con equipos de clientes que necesitaban por aquel entonces conectar con equipos de la oficina desde casa. Hoy en día seguimos usándolo para clientes que necesitan esas conexiones remotas de forma rápida y sencilla.Read all insights and reviews for AnyDesk

Where Zoho Assist Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho Assist
3. BeyondTrust Remote Support

By BeyondTrust

4.6
(181 Ratings)
During our migration project over the past two months, I found BeyondTrust Remote Support very helpful in my work as a business analyst. I liked that I could securely access different systems without going through several logins or waiting for IT support. This let me check settings, confirm user access, and review how things were working in real time, which kept the project moving without delays. My experience with this was above my expectations, especially during crucial moments of our project. It made system checks and coordination with the India and Philippines team a lot easier. We are able to cut down on downtime during testing, and gave me confidence that everything was done in a safe and secure way before signing off, and hand over the system to business operations. BT Remote support really helped me a lot in my project.Read all insights and reviews for BeyondTrust Remote Support

Where Zoho Assist Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho Assist
4. LogMeIn Resolve

By GoTo

4.4
(160 Ratings)
I have submitted some issues I have experienced with the helpdesk and have not had the best service. Updates to my issue were slow and inconsistent, but when I DID receive a response, I was nagged to provide feedback within 24 hours. If I didn't, I was informed my ticket would be closed. It felt odd that the support team wasn't held to as high an SLA as the customer. Read all insights and reviews for LogMeIn Resolve

Where Zoho Assist Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho Assist
5. ISL Online

By ISL Online

4.8
(104 Ratings)
la herramienta me ha permitido dar un soporte técnico remoto a mis equipos de cómputo que permite en casi el total de las atenciones remotas que sigan operando y no detener la productividad Read all insights and reviews for ISL Online

Where Zoho Assist Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Zoho Assist
6. Splashtop

By Splashtop

4.8
(85 Ratings)
My team uses Splashtop SOS to support end users who are encountering tech issues on both institutionally owned and personal devices.Read all insights and reviews for Splashtop
Compare with Zoho Assist
7. RemotePC

By IDrive

4.6
(53 Ratings)
With RemotePC, our company employees can work remotely thanks to ease of accessing work computers from anywhere and any device securely. In addition, getting assistance remotely, copying/sharing files, and troubleshooting/configuring apps is easy. It ensures efficiency while saving time. Read all insights and reviews for RemotePC

Where Zoho Assist Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
Compare with Zoho Assist
8. GoToMyPC

By GoTo

4.5
(45 Ratings)
Despite the ability to use a VPN to access many of my work-related files and apps, sometimes I truly just need to be able to access my desktop. GoToMyPC helps bridge the gap when I have no other ways forward. For example, Zoom often wants me to verify my laptop's login via sending a code to my desktop So, I use GoToMyPC. Sometimes I leave a file open and need to see the changes I made. It's great to have in my back pocket. With that, it is somewhat a pain to navigate going from two screens on my desktop at work to one screen on my home laptop. It does an okay job, but it is a little glitchy. Also, despite trying, I don't think I can get my keyboard commands on my Mac to work through to my Windows. Read all insights and reviews for GoToMyPC

Where Zoho Assist Scored Higher

  • Better at service and support
  • Better evaluation and contracting
Compare with Zoho Assist
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